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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,799.99

Customer reviews

Rating 4.5 out of 5 stars with 70 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the convenience of the interior water dispenser and the overall performance of the refrigerator. They appreciate that it keeps things cold and that the icemaker works perfectly. Some customers mentioned that the icemaker and ice tray take up a lot of space in the freezer, and a few others would have preferred an external water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Greased freezer rails, Limited drawer access, Mediocre build quality

    Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited three years for a replacement for our white 2006 Maytag french door that had seen better days. Now that it has been rebranded by Whirlpool as an "upscale" Kitchenaid KRFC136RWH, I will offer some observations. 1. It is much lighter weight, due to extensive use of plastic, in the internal liners and doors. 2. Drawers are lighter gauge plastic, flex and have extensive side play when you pull them out. 3. The bottom drawer has to be tilted at a 45 degree angle to remove, due to limited travel of the French doors. 4. The water service lines on the back aren't secured, are disorganized, criss crossing and rattle against the wall when the water is dispensed. 5. Mediocre build quality is evident in the form of scrapes in the (plastic) freezer floor, visible excess door sealant. 6. There is a rough edge and uneven cutout at the front right corner of the outer metal shell, floor level. 6. The water filter, which is proprietary Whirlpool, is quite expensive, and rates 1 star reviews because it doesn't last the quoted 6 months. Had I known this I would have scavenged the old Maytag system. 7. Our brand new filter gives our water an "off" taste, which we didn't have before and don't have at our unfiltered faucets. 8. The freezer door, which was removable on our old Maytag for cleaning out the bottom of the freezer (same exact door) is now pop-riveted to the rails and can't be removed. Make sure that someone is around with long arms to clean the bottom of the freezer area. 9. The freezer rails were overloaded with grease on all sides. The lubricant is clear and not recognized until you have it all over your hands. 10. After all this, you can add that it has less capacity in the drawers and freezer. It's too late to get our old Maytag back, and in truth it needed to go, but let's just say that buyer's remorse in rampant due to a big loss in quality AND quality control.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand