Customer Ratings & Reviews
- Model:
- 27LQ600S-WU
- SKU:
- 6506776
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, design, size, and color of the TV. They appreciate its countertop design, portability, and smart TV features. However, some customers have concerns about the remote control, weight, speakers, price, and lack of a Spectrum app.
This summary was generated by AI based on customer reviews.
LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was upset, I was so happy to receive my package. Once I open the package and plugit in the screen was damaged. Bestbuy customers told me to make an appointment greek squad on brooklyn gateway. They wasn’t willing to help I had to go to staples to print out the label to return the item. All I wanted was an exchange because it wasnt my fault the product was delivery damage.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your concerns with us. I'm truly sorry to hear about the frustration you experienced with receiving a damaged product. We apologize for the inconvenience this has caused you. Your feedback is valuable to us, and we will do our best to improve our services and assist you. We appreciate your understanding and patience during this process. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Would not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very good. The sound is the worst quality I have every heard from a TV. I am going to call LG to make sure I have the settings on the sound correctly. If I find a correction you will hear from me. But I did try all the various sound settings.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your feedback with us. We’re glad to hear that you’re impressed with the picture quality of the LG TV (27LQ600S-WU) model! However, we completely understand your concern with the sound quality, especially when you’ve already tried adjusting the settings. Here are a few tips to further improve sound quality: Try switching between modes like "Cinema" or "Standard" for better clarity. If that doesn't help, consider external speakers or a soundbar for enhanced audio, as built-in speakers can be limited. Adjusting the “Treble” and “Bass” settings manually may also help. For more assistance, check out https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317LST. If issues persist, reach out via private message on social media @LGUSSupport for further help. ^Juvy
This is 25in wide!!! :(
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a public service announcement for anyone wanting correct dimensions for this TV. The width listed is WRONG. It is 25 inches wide to the mark. So if you are looking for a 24in wide tv this is NOT it. Writing this because I wish someone else would have before I purchased it and was extremely disappointed when it didn’t fit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reviewing the LG TV (27LQ600S-WU) model and bringing the dimension discrepancy to our attention. We understand the importance of accurate product information, especially regarding dimensions, as it directly affects your purchasing decisions and satisfaction. Please know we strive to provide excellent service and ensure our customers have a seamless and hassle-free experience. Will consider your comments for future product descriptions. Your input is valuable as we continually strive to improve our products and provide accurate information to our customers. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Breaks easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in January. The screen breaks the next month. Went to the store and ask if they can do something about it. I was told, NOTHiNG!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Smart TV (27LQ600S-WU) model. We understand the frustration caused by the issue you encountered with your unit. We strive to provide products of the highest quality, and your experience did not meet your expectations. We take your concerns seriously and will use them to improve our products and services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Worst countertop TV ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this TV. Unfortunately I couldn't get an extended warranty for your Best Buy as well so it's useless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you letting us know your feedback regarding your LG TV (27LQ600S-WU) model. We understand how important it is for a TV to meet your expectations, and we are sorry to hear that the 27LQ600S-WU has not met your needs. We strive to provide products that cater to a wide range of preferences, but we understand that not every model may be suited to everyone's needs. Having an extended warranty can provide peace of mind; unfortunately, this option as you've mentioned, was unavailable to you. If there's anything specific you would like to discuss or need more help with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Worst TV I have ever purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most I've ever spent on a TV and I really regret it. This TV would not stay connected to my wi-fi. The problem got progressively worse within the 20 days of purchasing this TV. I contacted Best Buy just shy after 17 days (I had gotten sick so I put it off) and they said they couldn't help me. I had to go straight to LG and LG "fixed" the TV and sent it back to me and it's still broken. I'm now stuck with a $200 broken TV. I'm very disappointed in Best Buy and LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cori. Thanks for reaching out to us and sharing your experience with us. We understand your concern about the trouble you're experiencing with your LG TV (27LQ600S-WU) model, especially after spending so much on it. A Wi-Fi connection issue can sometimes be resolved by reconnecting to the network or ensuring the router firmware is up to date. If the problem persists, we recommend resetting the TV’s network settings and reconnecting it to a different Wi-Fi band (2.4GHz vs. 5GHz). For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you continue to experience difficulties, please send us a private message on social media @LGUSSupport, and we’ll assist in resolving this issue. We want to make sure you’re satisfied with your purchase. ^Juvy
- Cons mentioned:Remote control
Micro remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t give it a zero. You will need a pin to push the buttons on the remote. Impossible to program a new app. You Tube tv. I have a Roku that works great. I saw the reviews and thought I would give it a try, JUNK, it’s going back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're having a frustrating experience with our 27LQ600S-WU TV and YouTube TV. I can imagine how disappointing it must be to feel like the remote is not user-friendly and the lack of accessibility is causing you inconvenience.
First and foremost, I apologize for any confusion or frustration caused by the requirement of a PIN to access certain features on the remote control. I understand that this may not be what you expected, especially when compared to your Roku device which seems to be working well for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris