Customer Ratings & Reviews
- Model:
- 27LQ600S-WU
- SKU:
- 6506776
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, design, size, and color of the TV. They appreciate its countertop design, portability, and smart TV features. However, some customers have concerns about the remote control, weight, speakers, price, and lack of a Spectrum app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Picture was dull and lifeless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an LG 27" monitor that looks fantastic, and I absolutely love our 65" LG TV in the living room. I needed a new TV for the kitchen, and this seemed to check all the boxes for the best option and bonus points for being white. Sadly this 27" model ended up being a dud. WebOS interface, which is the same as my 65" TV, is super sluggish on this. Sometimes lagging by a second or 2 while trying to change menu settings. I ran an update thinking that might fix some issues, but it did nothing. The sound is absolutely atrocious. Like others have said it sounds like it's coming out of a tin can. Very tinny and hollow. It's an IPS panel which surprised me even more to see the color shifting a little when viewing it on an angle. Something I don't see even on cheaper TV's. The picture quality is very crisp. No complaints. Motion is fluid too. The brightness and colors are very dull. I brought 2 family members to get 2nd opinions and they said the screen looked flat. I played around with settings turning off the AI settings to see if maybe it was dimming the screen, but it was still was too dull. Once again, knowing the high praise this TV gets online, I compared it to the same channel playing on our 65" LG and the difference was huge. the larger TV's whites were bright and vibrant. This TV was not. It's much heavier than expected too. I think it's because the metal stand is built into the unit in case you want to rest it on a tabletop. I was planning on mounting it but due to the unusual shape the screen ends up not being parallel with the wall mount. Instead it's a little of an angle. I really wanted to like this TV, and I'm so surprised how disappointed the picture looks compared to even my 12 year old kitchen TV it is replacing. Unfortunately for this price I had to return it and go back to searching for something else.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Smart TV (27LQ600S-WU TV) model. We appreciate your feedback and apologize for the disappointment you experienced with the picture quality and other issues you encountered. We strive to provide exceptional products, and we understand how important it is to have a TV that meets your expectations. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. In regards of you want to return it, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Horrible webOS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv quality is good as well as the remote. and it is great for a kitchen countertop. but the WebOS system sucks. you have to log in everytime you need to update an app. and the log in for Webos is different than the ThinQ app and that is different than the LG website for registering. a complete cluster. Just plug in a roku or firestick. not worth trying to use the LG system. Save some money and buy a RokuTV
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your thoughts on the LG TV (27LQ600S-WU) model. We're glad to hear the picture quality and remote have made a great impression, especially for your kitchen setup. We understand the importance of webOS features and want to ensure you have a great experience with our products.
To make using LG’s webOS easier, we suggest enabling the “Stay Signed In” option when logging into your LG Account, so you don’t have to re-enter your credentials for app updates. Note that the LG website, ThinQ app, and webOS have separate logins for security, but we are working to improve this experience. For guidance, check out https://www.youtube.com/watch?v=tHSb83q6_8o.
We're here to help you customize your setup or offer navigation tips. Just send us a message on social media @LGUSSupport, and we’ll gladly assist you. ^Juvy
- Cons mentioned:Remote control
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with it. Every time I turn it on I have to use the TV remote to select an input instead of just using my fire stick remote. There is probably a way to correct that but haven’t found it yet
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be delighted to delve deeper into your issues with the LG Smart webOS TV, so we would like to start by moving this to a private platform that supports back-and-forth conversation. Please send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including the model and serial numbers of the TV. We'll be more than glad to assist you! ~Rita
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution, color and brightness are average. I’m very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that the LG 27LQ600S-WU monitor didn't meet your expectations, especially when it comes to the resolution, color, and brightness. I can only imagine how frustrating it must be to experience a product that doesn't live up to its promise.
First and foremost, I want to acknowledge your disappointment and apologize for not meeting your expectations. We strive to deliver products that exceed our customers' expectations, and it's clear that we fell short in this case. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Possible lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had multiple issues and had to return. It was possible lemon, but not sure. Returned it within 3 days
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Rocky. Thank you for sharing your experience with your 27LQ600S-WU TV. We understand your inquiry regarding the multiple issues you encountered, leading to its return. Your feedback is important, and we'd like to assist you further.
We understand that you had to return your TV, we appreciate you bringing these issues to our attention. LG strives for high quality in all its products, and instances of multiple problems are uncommon.
https://www.bestbuy.com/site/lg-27-class-led-full-hd-smart-webos-tv-with-countertop-design-2022/6506776.p?skuId=6506776
For any future LG product inquiries or if you decide to try another LG unit and need assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions and provide support. We appreciate your patience. —Renzo
Overpriced, I wanted more, flesh tone quirks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of the the date of this review, it’s overpriced at $210 when one can get a 55” LG 4K TV for $150 dollars more. It’s surprisingly heavy, has a curved back panel, and at $210 I would expect in addition to the 2 HDMI ports that I would also get a USB-C port instead of the old USB this tv stuck me with. I noticed that it has problems keeping constant natural-looking flesh tones regardless if it’s on HDR or SDR settings, YouTube videos vs regular tv broadcast is a good example. My Pixel 7 and 6 year old regular iPad don’t suffer from this defect. Perhaps it’s just the set I received. On the positive side, it has a bright picture.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review our LG TV (27LQ600S-WU) model. We appreciate your feedback, and we regret to hear about the disappointment you've experienced with the pricing and features of the TV. We understand your concerns regarding the price and the availability of certain ports. Various factors, such as specifications, technology, and market demand influence pricing. We strive to offer various options to cater to different budgets and requirements. Regarding the issue with flesh tones, please visit this link for help and guidance: https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT10000018-20150577528034. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Read the positive ratings with a pound of salt.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly heavy Dull colors Overpriced at $209 when you can get for $399.99 an LG 65 “ 4K set
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, GoodE. Thank you for taking the time to review the LG Smart TV (27LQ600S-WU) model. We understand that the weight of the monitor may have come as a surprise to you as well as the dull colors concern. Our aim is to provide customers with durable and high-quality products, which sometimes results in a slightly heavier build. We strive to deliver vibrant and accurate color reproduction. If you believe that the colors on your monitor are not up to par, we recommend adjusting the settings. Please visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture-CT10000018-20153130421858. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
AWFUL STREAMING but its white!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a white tv for the kitchen and LG is the only one. Legs on the stand are too far apart to fit on a small space. Picture is fine,. Sound is AWFUL.speakers are on the bottom. Connectivity is AWFUL for streaming . WORST TV IN THE HOUSE. NEEDED A FIRESTICK to stream., and now its fine. The setting menu goes on forever . Its ridiculous .SOMEONE ELSE PLEASE MAKE A WHITE TV!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loving this tv. Wish it was more compatabile with Roku.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette