Customer Ratings & Reviews
- Model:
- SC9S
- SKU:
- 6537780
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 3.1.3 Channel SC9S Soundbar's exceptional sound quality, frequently describing it as movie theater-like and praising the impactful yet precise bass. The soundbar's ease of setup and compatibility with various TVs are also highlighted, along with its sleek design. However, some users noted that the volume control could be improved and that the instructions were lacking.
This summary was generated by AI based on customer reviews.
Don't Buy (Rear Speakers Discontinued 2+ years ago
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. Bought a new tv and asked for a good sound bar to go with it. This recommended this, so I bought it. After setting it up, discovered i wanted to add some Rear Speakers to the system. The Rear Speakers that work with this soundbar were discontinued 2+ years ago. Seems like this product is EOL and they are just trying to dump everything. Would not have purchased this if i knew i wouldn't be able to add on to the system. And good luck trying to find the rear speakers 2nd hand, as they are 2+ years out of production I am finding none for sale.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, LtBeefy. Thank you for sharing your experience with us. We understand that the LG SC9S Soundbar didn't meet your expectations due to the availability of compatible rear speakers. We appreciate your feedback. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-3-1-3-channel-sc9s-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/6537780.p?skuId=6537780
We appreciate your patience. —Renzo
- Pros mentioned:Sound quality
Got a defective one.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box. Not sure how to rate this. First off on setup I found the Auto calibration did zero in my room. The sound in different modes was essentially better than how the automatic mode chose to eq the content. I had to turn the woofer way down because it was what I would call wooly meaning boomy and not tight- but lots of people think that is good bass. Had to return since the center channel decided to turn itself off more than once. The bar I heard in the store was pretty impressive, I think this one had more than the center channel defect going on. Went with another brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Billy. Thank you for sharing your experience with the LG Soundbar (SC9S) model. We appreciate your detailed feedback and understand your concern about a product that doesn’t meet your expectations, especially after a promising demo in-store. It sounds like the auto calibration may not have suited your room's acoustics, which can happen in some setups. Many users find that manual adjustments yield better results for their specific environments. If you decide to give LG another chance in the future, we recommend experimenting with different sound modes and manual EQ settings, as they can often enhance performance. If you have any questions or need assistance, please send us a private message on social media @LGUSSupport. Our team would be happy to help. Thank you for your patience, and we hope you find a soundbar that meets your needs. ^Juvy
Aggravating sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Designed to complement the larger LG oled TV's with custom mounting brackets. After 2 weeks of use we unplugged the sub woofer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Dan. We appreciate your honest feedback on the SC9S soundbar. We're glad to hear the soundbar worked well with your LG OLED TV setup, but we’re sorry the subwoofer didn’t meet expectations. If the subwoofer was producing unwanted noise or performance issues, we recommend checking its placement (ideally near a wall but not in a corner) and ensuring it’s paired properly. You can also adjust bass levels through the soundbar’s settings to suit your preferences.
If you're still experiencing concerns, feel free to reach out to us directly on social media @LGUSSupport so we can assist further. We want you to get the most out of your audio experience.
—Avril
Unfortunately not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has all as the old cliché goes "the bells and whistles". I I would classify myself as technologically experienced having for years built mild computers. I spent the better part of four days trying to get some semblance of decent audio. It was unsuccessful. I returned the unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Thad. Thank you for sharing your experience with the LG Soundbar (SC9S ) model. We understand your concern about having been to spend so much time trying to get the audio to work as expected, especially when you're technologically experienced. We strive to provide top-notch products that exceed our customer's needs and expectations. For future reference, soundbars like the SC9S often require fine-tuning based on your room’s acoustics, as well as the settings on your TV or connected devices. Sometimes, adjusting the sound modes, connecting via HDMI ARC for better compatibility, or tweaking the EQ settings can make a significant difference in audio quality. If you’d like to explore other options or need any assistance with future products, please don't hesitate to reach out to us on social media @LGUSSupport. We truly appreciate your feedback, and we’re always here if you need further assistance. ^Juvy
Sound bar isn't as good as expected.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar doesn't appear to help make the dialog easier to understand as advertised. The subwoofer sound is acceptable. Overall, the volume with the subwoofer has to be turned down because it's too loud when attempting to make the dialog loud enough to get the full affect.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BarbaraL. Thank you for taking the time to share your feedback regarding the LG Soundbar (SC9S) model. We apologize for any disappointment or inconvenience you have experienced with its performance.
We understand how important it is for a soundbar to enhance the audio experience, especially when it comes to dialog clarity. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
LG soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar did not have the volume that it does in the store wasn’t pleased with the production of that sound bar
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We're sorry to hear that the sound bar did not meet your expectations in terms of volume compared to what you experienced in the store. We understand how important sound quality is when it comes to enjoying your viewing experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris