Customer Ratings & Reviews

I would really give the cooktop itself 4.5 stars but give Best Buy 1 star. The actual cooking part is great. It has plenty of power and it’s quiet for being more of the affordable side. It was easy to install and cleans up easily. After a month I still don’t love the controls. They are hard to see and not very intuitive, but eventually I’ll probably get used to them. The “smart” part is useless. We are pretty tech savvy and it still took us an hour to connect it to WiFi, only to discover it pretty much does nothing. I would highly recommend this to anyone who has good eyesight and doesn’t doesn’t care about the smart part. As for Best Buy: stop selling things you don’t actually have. When my old cooktop died I was willing to wait a month to get this one. They waited until the day I was supposed to pick it up to tell me they don’t actually have it. We waited almost 2 months with no way to cook other than a crock pot, a hot pot, and a ninja grill. It was not fun. It would have been impossible if there was more than 2 of us in the house. I will never order an appliance from Best Buy again. I might have been okay with it if I had some notice, but don’t wait a month and then tell me you don’t have it at the last second.

It is a great product. We love how quickly it heats up the pots. It in fact took us some trial and error to get used to it so that we do not burn the food. One downside to it is that it has 4 cooking elements - one more would make it great. Also, there is a buzzing noise at low heat levels which is a bit annoying.

Works great. Does make a low murmuring noise which is annoying. Too many safery features for on, off, lock, etc