Customer Ratings & Reviews
- Model:
- 50UT7570PUB
- SKU:
- 6578195
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and ease of setup of the 50” Class UT75 Series LED 4K UHD Smart webOS TV. They appreciate the vibrant colors, sharp details, and user-friendly interface. While some customers have mentioned that the sound quality could be better, overall, customers are very pleased with their purchase and find it to be a great value for the price.
This summary was generated by AI based on customer reviews.
Not for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for gaming this tv is very clunkie and the picture is bubbled out just not for gaming....
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Hero. Thank you for sharing your thoughts on the LG TV (50UT7570PUB) model. We understand your concern about gaming requires specific features and performance. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. Here are a few steps to help improve your gaming experience: Ensure that Game Mode is turned on to reduce input lag and optimize performance for gaming. You can enable this mode by going to "Settings" > "All Settings" > "Picture" > "Picture Mode Settings" and selecting "Game Mode." For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-turn-on-game-optimizer--20153119199646. Keeping your TV’s firmware up to date can also help with performance issues. Check for any available updates by going to "Settings" > "All Settings" > "About This TV." You may visit this link for additional guidance: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need further assistance, you can reach out to us on social media @LGUSSupport. We appreciate your feedback and are committed to enhancing your experience with LG products. ^Juvy
- Pros mentioned:Picture qualityCons mentioned:Remote control
Horrible, terrible, UI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll give this 2 stars even though it should be 1. Gets 2 only for the picture quality. Going by picture quality this could be 4 or 5 stars. It’s very good. What fails is the remote. The UI. It is terrible. First, I have a Magic Remote from a different LG TV. Does it work on this TV? Of course not. They want you to buy another one to pair with this particular TV. Sound? Same thing seems to be true of external speakers. Near as I can tell you have to use an LG soundbar. Nothing else works. The UI? Not intuitive at all. Something as simple as setting a sleep timer involves multiple button pushes, when it should be a dedicated button on the remote. But by far the biggest problem is the Home Screen. Taking up what I would guess is 15% of the Home Screen is Device Functions. These include Edit App List (which has 2 separate icons. Both the same.),Guide, User Guide, and Home Hub. (See Edit App List above. Again 2 separate icons. In case you can’t find one, use the other?) Once you have your apps installed are you really going to edit them? Once you learn how to set up the TV do you really need the User Guide? And of course the bloatware. You get the idea. Can not, and would not recommend an LG TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Tom. Thank you for your detailed feedback on the LG 50UT7570PUB TV. We’re pleased you’re satisfied with the picture quality, but we understand your concerns regarding the remote, UI, and sound options.
For remote compatibility, please ensure you’re using the correct model for your TV. The LG Magic Remote compatible with this TV is specifically designed to enhance user experience.
Regarding sound, while LG soundbars are optimized for our TVs, you should be able to connect external speakers through the appropriate audio settings in the menu.
For the UI issues, we appreciate your input and will consider it for future updates. In the meantime, you might find it helpful to consult the TV's manual or online resources for tips on navigating the settings more efficiently.
Please send us a private message on our social media platform via @LGUSSupport if you need additional support or have further questions. We’re here to assist you in making the most of your LG TV. ^Sam
LAGGY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this TV wasn't already hooked into my wall, I'd be taking it back. The home screen is dominated by stuff I don't want - half with ads for TV programs I don't care about, 'collections' in boxes for 'sport', fitness' , entertainment etc etc. I can't get rid of them. I don't get cable and my service is over the internet only - this TV doesn't seem to understand that this is a thing. As every review says, the response is laggy - you press a button and nothing much seems to happen. I've never had such an awful user experience. These guys should stick to refrigerators.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Frank. Thank you for sharing your thoughts with us. We understand your concern about dealing with an interface that doesn't meet your expectations, especially when cluttered with unwanted content and ads. We strive to provide reliable, high-quality products and ensure a smooth experience. This unit is designed to offer a personalized experience, and we want to help you better tailor the home screen to your preferences. We recommend navigating to the settings, turning off specific content recommendations, or adjusting the home screen layout to limit the ads and collections appearing.
If the lagging issue persists, checking for firmware updates in the settings menu could help improve the TV's responsiveness. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in optimizing your TV experience.
Your feedback is incredibly valuable, and we’re here to ensure you have the best possible experience. ^Juvy
Immediately returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for just two days and want to return it if I could find another brand. I can’t stand tvs with glowing lights when it’s turned off; it messes with my sleep. The remote has too many unnecessary buttons and I didn’t know numbers were still a thing. I have to turn a light on to find what I need instead of by touch and memory like all other remotes in the house. One wrong press and I’m out of what I was watching and have to reload. There is a delayed connection between remote and tv; I have to press twice until I realize it’s a delayed signal which again can make you have to start all over. The sound quality is cheap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danielle. Thank you for sharing your honest feedback on the LG TV (50UT7570PUB) model. We understand your concern about your experience so far hasn’t lived up to expectations—especially when it comes to the remote layout, responsiveness, and sound quality. We strive to provide high-quality products and ensure a smooth viewing experience.
For the standby light disrupting your sleep, you can disable the LED indicator by going to Settings > All Settings > General > System > LED Indicator and toggling it off. That should help keep your room dark when the TV is off.
Regarding the remote: we’ve passed along your input about the button arrangement and sensitivity to our design team for future consideration. For enhanced control, the LG ThinQ app on your smartphone might offer a smoother, more customizable alternative.
Sound quality can also be tailored in Settings > Sound > Sound Mode, or even improved by connecting a soundbar or Bluetooth speaker. And for the delay, try ensuring Quick Start+ is enabled under Settings > General > System for faster responsiveness.
We’d be happy to walk through these tips with you—please reach out to us directly @LGUSSupport on social media. We’d love to help improve your setup. ^Juvy