Customer Ratings & Reviews
- Model:
- OLED77C3PUA
- SKU:
- 6535930
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers love the picture quality, colors, and OLED display, describing it as amazing, vibrant, and spectacular. They appreciate the reasonable price point, easy setup, and excellent sound quality. However, some customers have expressed frustration with the remote control, interface, and warranty coverage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Burn in
Open box OLED burn in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fight with bby to have them turn on and show you the open box, this OLED TV has a power on time of 345 days and a giant burn in dead center of the screen
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Taylor. Thank you for reaching out to us and sharing your feedback on the LG TV (OLED77C3PUA) model. We understand your concern about the challenges you faced and the disappointment with the condition of the open-box TV. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Missing key features, constant updates
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many things wrong with for a TV at this price point. No light up remote, no support for key apps and an update multiple times a month. I purchased this and a TCL 75" Qled at the exact same time. Personally, I can't tell the difference outside of the fact the LG is an absolute pain in the butt and the TCL works perfectly. It can't seem to figure out my sound bar either and it only works a 5th of the time. TCL has wayy better sound.
No, I would not recommend this to a friendLG 77" C3 ok nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are fine but nothing pops. Wish we got a Sony OLED for after visiting 2 friends with similar Sony OLEDs they just have brighter colors. Best feature is the 77" size.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We appreciate your feedback and understand your concern on the LG TV (OLED77C3PUA) model. While this unit are known for their deep blacks and accurate colors, picture settings can greatly impact vibrancy. You might try adjusting the OLED Pixel Brightness and Color Gamut settings in the Picture Mode menu to see if you can achieve a more vivid look.
For a brighter image, consider enabling HDR Dynamic Tone Mapping and using the Vivid or Cinema Home picture mode, which enhances color and contrast. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.
If you'd like further guidance on optimizing your settings, feel free to reach out to us on social media @LGUSSupport. We want to make sure you’re getting the best experience from your TV. ^Juvy
- Cons mentioned:Remote control
Remote sucks.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV… but the remote is just SOOOO BADDDDDD!!!!!!!! The little ball in the middle is already messed up I need a new one and free please.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with LG TV (OLED77C3PUA) model. We're sorry to hear that you're having trouble with the remote. Our goal is to offer high-quality products that meet our customer's needs. You can contact Best Buy customer service at 888-237-8289 for help and solutions. Feel free to reach out to us on social media @LGUSSupport for more assistance. ^Juvy
A review for what it’s worth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV sound hard to adjust overall. When watching through app, sound has resorted to Spanish for no reason. Has to be manually readjusted. Bring a nuisance is an understatement. Good picture but I honestly can’t tell much difference in prior Samsung (cheaper model) Honestly wished I had not purchased.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG OLED TV (OLED77C3PUA) model. We appreciate your honest review and apologize for any inconvenience you have experienced with the sound adjustment and language switching issues.
We understand that having difficulty adjusting the sound and experiencing unexpected language changes can be frustrating. Our aim is to provide a seamless and enjoyable viewing experience, and we apologize for falling short of your expectations in this regard. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-sound-out-settings-on-my-lg-tv-CT10000018-20153095965157. If you require further assistance on your LG product, you can easily get in touch with us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We value your satisfaction and are committed to ensuring that you have a positive experience with our products. ^Juvy
Vertical lines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vertical band came through after only 2 months of use
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you reaching out to us about your LG TV (OLED77C3PUA) model. We understand how concerning it is to see a vertical band on your TV so soon after purchase. We strive to provide high-quality products and ensure a smooth and seamless experience. To address this issue, please try performing a soft reset by unplugging the TV for about 60 seconds and then plugging it back in. For further assistance, please reach out to us on social media @LGUSSupport with your purchase details and any photos of the issue. Our team will assist you in resolving this matter and ensure your TV is working as it should. Thank you for your patience, and we look forward to helping you get this sorted out. ^Juvy
eARC doesn’t function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the tv for about a month and experienced so many problems I had to unplug hdmi eARC to get the tv to function.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear about the issues you've been experiencing with your TV. It's frustrating when technology doesn't work as expected. We apologize for the inconvenience this has caused you. Please know that we take customer feedback seriously and will work to resolve any issues you may be facing. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris