Customer Ratings & Reviews
- Model:
- A937KGMS
- |
- SKU:
- 6530828
Customer reviews
Rating 4.1 out of 5 stars with 73 reviews
(73 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.4
Rating 4.4 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the CordZero's powerful suction, self-cleaning feature, and auto empty function. They appreciate the cordless design, lightweight build, and sleek design. However, some customers have concerns about the battery life, price, occasional clogging, and maneuverability of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cordless, Self-cleaningCons mentioned:Battery life, Maneuverability
Rated 4 out of 5 stars
Average vacuum with an excellent docking station
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled with how to review this product because for me this is actually 2 products. The cordless vacuum and the well-designed docking station. Let’s start with the vacuum. I have a number of well-known cordless vacuums that range in price from $300 to $700 so I have a good point of reference when it comes to vacuum cleaners. The LG is an attractive vacuum that performs fairly well. It can be connected to their LG ThinQ app. I first attempted to connect to the app in the bedroom where I have the vacuum but found it was too far away from the router to connect so I moved it to my office and it quickly connected. The app can show you usage data as well as allow you to start the emptying function. The app will also alert you when the vacuum is fully charged when connected to the docking station and can run diagnostics to let you know if there are any issues with the vacuum. The vacuum comes with 2 batteries that can be charged through the docking station. Battery charging time is fairly quick and the battery lasts fairly long as long as you don’t use the vacuum in turbo mode for any length of time. The vacuum was easy to assemble. The wand is adjustable and must be in the shortest position in order to insert into the docking station. It has a decent size dust bin that can be emptied either in the docking station or into a trash can. It also has a slide that allows you to condense down the dirt so you can use less space in the collection bag in the docking station. Performance wise the vacuum does a reasonably good job of cleaning carpet and hard floors. The brush head only has a small wheel on the bottom of the back of the head and 2 smaller wheels on the front. This configuration does not make for a very comfortable feel when trying to maneuver the brush head on carpet. It feels stiff. The vacuum has 3 levels of suction including turbo mode and a single on/off switch on the handle so you don’t have to constantly hold down a trigger to keep the vacuum operating. This is a nice feature. The vacuum comes with 3 attachments including a dusting brush, small powered brush head and crevice tool all of which can be stored in the docking station. The one feature that I have grown a custom to is lights on the brush head. To me this is a major fail on LG’s part to not include. If I were only reviewing the vacuum, I would give it a 3 as there are in my opinion better $400 vacuums available that offer more features and better and easier cleaning. As for the docking station. This feature is awesome. When I first got the product delivered, I immediately noticed how heavy the package was. Far heavier than the vacuum itself. There was not much assembly required for the docking station other than setting it on its base and installing 4 rubber feet on the bottom of the base for stability. There is an opening on the front of the station for inserting the vacuum and 2 side doors that open to store the tools and give access to the collection bag and filters. There is a digital readout on top of the unit that lets you know the second battery is charging, allows you to set the station to automatically empty the vacuum when inserted or manually start this function and lets you know when it is in empty mode. There is also an indicator to let you know when to change the filter. When you insert the vacuum, a melody plays to let you know it is going in to the empty mode and starts. It sounds like a high-powered vacuum when it is emptying the vacuum and then plays a melody to let you know it is finished. This feature is awesome and it really works very well. My dust bin has been completely clean when this function is completed. There is a replaceable dust bag and the unit comes with 3 additional bags when you need to replace them. Both the vacuum and the docking station do a great job at filtering the air and the various filters can be washed and reused. The rating I would give the docking station if a solid 5 for its appearance and functionality. I am rating the combination as a 4 due to the lesser performance and features of the vacuum itself. If you really have to have a self-emptying system and are willing to pay the price then this is a nice product. If vacuum performance is at the top of your list than consider other vacuum only options. This is a decent $400 vacuum with an excellent $400 self-emptying docking station. I would only recommend this LG vacuum if self-emptying is a priority.
No, I would not recommend this to a friend - Pros mentioned:Cordless
Rated 4 out of 5 stars
A quiet powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first concern when getting the LG CordZero vacuum was the size of the base station. The concern was real (mostly). The base station, where you hang the vacuum to charge is rather large. Not a lot larger than a full-size vacuum to be fair. Unlike a vacuum though, you have to plug it in, it has to have a couple of inches clearance behind it and about 8 inches of clearance on each side to open the attachment doors. If that wasn't enough, they recommend for it to not be placed on carpet because it might fall over. Now I don't have any hard floors near an outlet so I've put it on my low level carpet and it's fine. Just be aware that this is not recommended. One other item of note is that wherever you place the base station it is designed to not move around a lot. The station is heavy, about 25lbs. Pick a spot and leave it there. I've opened my review with this downer information because it may be a deal-breaker for you. I have had a variety of vacuums and it seems like anything made in this century is good so I didn't know why this would be any different. Here comes the laundry list of why it's different. This is my first cordless vacuum and I have to say, I'm immediately hooked. I can go anyplace in the house without being tethered and it feels good. Once you feel the freedom of no cord, you realize this vacuum isn't loud. Other than a little high pitched shreaking noise that doesn't seem to go away, it is amazingly quiet. To be specific, I registered it at 70db. If I went to the other side of a wall it was only 55db. I could watch TV while someone else was vacuuming the house. Compare that to a cyclone type vacuum that runs about 90db. I'm free to move about and I'm not killing my ears. The next cool thing is its suction. It's like magic. It had no problem picking up everything on my carpet. I have several additional floor rugs in the carpeted and uncarpeted locations in the house. The suction is so gentle that I can run the vacuum over the carpets without them getting sucked up and bent out of shape. Yet it picks up the dirt and dust. Magic! Now we get to the reason that we got this vacuum. We are old school folks and my wife hates the dust bins in all the vacuums. Opening it up to empty means getting a trash bag, putting the device inside and letting it drain so the dust cloud stays in the bag, not the air. The base station of the LG CordZero will automatically suck the contents of the cannister into a bag. No airborne particles to worry about. It is so cool! Yes, we'll have on-going maintenance costs to keep buying bags but for us its worth it. The battery life is good if you run it in normal mode. They estimate 40 minutes or so. It comes with 2 batteries so you'll always have a backup. If you run it in Turbo mode then it will drain in about 6 minutes. I haven't had to put it in Turbo for normal vacuuming but I did have to do it to cut my hair (I have a vacuum based hair cutting device). Because of it's small size (height) , you can get underneath a bed. Something only the robot vacuums could do. Also because of its small size, it doesn't generate a lot of heat in the exhaust. The attachments that come with the unit are sufficient but I wish it included a flexible hose. The attachments are all about a foot long or so. That means you have to hold the base unit where you want to use it. The base unit is pretty small so its easy'ish to hold but it would be nicer to have a flexible hose so I could set it down while dusting and such. You can purchase the hose separately though. Speaking of attachments, that brings me to something that bothers me a lot in the base station. The doors don't open all the way, 90 degrees. They open about 70 degrees so it makes it a bit odd to get to the attachments that are stored in the base. I'm looking at the hinges and unless those doors snap open, they don't feel right. Until I see that this is true, I'm not pushing my luck and having them snap off. In the end, the LG CordZero turns out to be quite a different vacuum. The pros way outweigh cons. My cyclone cleaner may be gifted to a friend. This vacuum is light, quiet, picks up the dirt, doesn't heat the room when doing hand vacuuming, and is gentle at the same time.
I would recommend this to a friend - Pros mentioned:Auto empty, Cordless
Rated 4 out of 5 stars
Convenient and Versatile
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG - CordZero Cordless Stick Vacuum with Auto Empty and Kompressor - Sand Beige is a very convenient cordless stick vacuum system with an auto empty function. When fully charged, the system lasts long enough to clean my entire house which is approximately 2000 square feet. Two batteries are included. The auto empty function works as designed and is a great convenience. The vacuum works on both hardwood floors and on rugs but I found that it performed better on my rugs, especially the stairs. Stairs and furniture can be cleaned by simply detaching the hand vacuum. The vacuum also comes with an app that allows you to see the charging status, vacuum history, and other useful information. Although the cordless vacuum is typical of LG's great quality and has better suction power than other battery vacuums, such as the Dyson, that I have used, I would probably recommend it as a supplement to a full powered vacuum for an entire home. Yes, it is convenient and well made, but it does not quite have the suction power required for difficult areas. I didn’t get a chance to try it, but the vacuum comes with a Power Mop attachment for hard floors that doesn’t require harmful chemicals. Simply fill the reservoir with water, snap on the attachment and start mopping.
- Pros mentioned:Cordless
Rated 5 out of 5 stars
Game changing Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who gets excited over a new vacuum? This guy. I can't believe that this cordless and compact vacuum can do what it does. And it's Wifi enabled! Goes great with smart homes, or if you just happen to be tech savvy. App is intuitive making it easy to check on your Vacuum. It's amazing how powerful this cordless vacuum is. If you have pets you'll love this, as pet hair is a thing of the past. Extendable wand so you can reach places that you can't with a normal upright, cobweb corners are gone. Battery lasts long enough to do my 1200 sq ft home without losing suction. I thought the Kompressor tech was just a gimmick, but it does work to pack more dirt in. The downside is that if you have pets, you'll be cleaning this thing after every use. Longer pet hair tends to clog it, just be mindful of that. If your pet hair is bad enough you may have to break it down and clean midway through your chore. The "5 step filtration" does seem to work, but not as well as I think it should. The charging stand looks nice and works well for emptying the vacuum.
I would recommend this to a friend