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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.1 out of 5 stars with 73 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the CordZero's powerful suction, self-cleaning feature, and auto empty function. They appreciate the cordless design, lightweight build, and sleek design. However, some customers have concerns about the battery life, price, occasional clogging, and maneuverability of the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Self-cleaning
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Gimmicky & Flash

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good stick vacuum cleaner. The tower that holds everything in a neat little package is also a very thoughtful touch, as it is always an issue with owners of stick vacuums. There's never a good place to put the accessories. You always end up putting them a box and placing it in a safe place , so safe that you easily forget where you put it, when you may need those extra parts. But the tower holds the cleaning brush, wand , the brush vac, and the two nossles in an organized fashion. So you can always know where things are. The design and shear pressence of the tower encourage you to want to put things where they belong. The whole package is derived of a regular sized vacuum nossle and a smaller one for furniture or apoulstry. A wand for corners and crevices, a brush, for picking up dug in hairs, if needed and two 2300 mah batteries( with roughly 2 hours of clleaning life, if you're not using the turbo feature. Then there's the tower itself. This is the HUB for the whole thing. The top opens up to an extra battery charger( for battery number 2) and there are touch controls to use the auto clean feature or don't Inside are bagas and filters to catch the waste from the stick in the cleanind cycles. There are also two extra bags to get you started. That should hold you a while, unless you plan to use this as a daily driver in a large and high traffic environment. The power in the vacuum is decent. But it's not amazing. I keep my floor pretty clean and apon the trial run, this vacuum had trouble picking objects that my regular vac would easily pick up. Mind you, I put trash on the floor so I could test it out, and this meant that the trash wasn't even setled. However, I did use lrger than normal stredded strips at one one point and it did much worse trying to suction that up, as the ressvoir got clogged easily.( This would explain the need for cleaning brush.) After cleaning that out and placing the vac into the charging/cleansing dock, the process began to a satifying woosh!!!! This worked pretty well. Some of the longer sheets still strayed in the cup, but I don't recommend vacuuming larger strips over an inch in length. The compacting feature compresses the waste so that you won't have to empty the bag as often, so that's a plus. (VERY IMPORTANTANT: Setting the tower on a carpeted surface is not recommended, as there are vents and suction going on that will pull lint up into the fans and could damage the unit. Hard wood or tile is ideal.) With all that I've said about this machine and as much I do think it is a really cool product. I still feel that this is recommended for light use in smaller spaces. This vac really does nothing to separate itself from the plethora of other, much less expensive vacuums out there. Outside of the self-cleaning feature, which is a neat concept, but very unnecessary, as it is very easy to just empty your cup after every use. The end result is a mediocre gimmick that is only researved for those with the need to impress their friends. If you have the fonds to burn, by all means, pick this up.Other than that, just buy something else more efficient and cost friendly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We want to thank you for taking the time to communicate with us about your experience. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. This will be considered for our continuous improvement. We will surely pass on your feedback to the rest of our team. ~Anthony LG

  • Cons mentioned:
    Battery life, Price

    Rated 1 out of 5 stars

    Not worth your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced vacuum. I first bought it back in November of 2023 and had to exchanged it a week later because it stopped working. We took home the same model to give it another chance and few month later it started showing some quality issues. Locking tab on dust collector lid won’t lock properly and it would open while vacuuming. Vacuum would stop working every so often on a full battery.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for taking the time to share your feedback on the LG Vacuum (A937KGMS) model. We understand how concerning it can be to encounter issues with a product, especially when it affects its performance and reliability. We want to provide great products that meet your needs. For more help, visit https://www.lg.com/us/support/help-library/lg-vacuum-not-working-or-losing-suction--20152545901773#. You can also contact us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Self-cleaning
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Dyson high end alternative

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Cord Zero line has been an impressive set of vacuums that LG has introduced and improved upon since it's induction. LG has a wide array of stick vacuum that fits your liking. This one is model is for its ability to semi self-clean and empty itself which could be rather useful if you're vacuuming often and want an empty and ready to vacuum. One of the greatest selling points of this LG stick vacuum is the fact that it can be a part of or the centerpiece of the room with its sleek docking station hiding the battery charger and accessories inside. With minimal noise when the self-emptying occurs, it'll definitely be a talking point among visitors and will look amazing in the room. Performance on hard wood floors and low-profile carpet and rugs has been very impressive but seems to perform a bit lower on high profile carpets. Luckily, I only have one high profile rug, I guess. Battery life has been as good as advertised and it's very comfortable to hold while using as well. My only ripe about this model is the fact that you'll have to buy the tower bags often if you're a heavy user and they're not exactly cheap for a expensive stick vac. All in all, this is a very stylish stick vac with a lot to offer, but it is not a cheap one to own. Thanks.

    I would recommend this to a friend