Customer Ratings & Reviews

Giving it 3 stars for the stand concept which help with not worrying about running out of battery. HOWEVER, we used this on daily basis and started showing weakness after 5 months and major issues after 10 months of use, I will try to see how they deal with the warranty exchange and will edit this review. But for now I DO NOT RECOMMEND.

Worked great. Motor burned up in first week……………..

So the vacuum is awsome, the fact that bags are hard to get means that the base that cost extra will eventually be worthless.

This is the first stick type vacuum cleaner that I have ever owned. I have mixed feeling about it and it's performance. The packaging: It is boxed up very nicely and very well protected. When I opened everything up, everything was well intact and undamaged or out of place. Unboxing it was very easy as well. Just pop the two straps and slide off the top part of the box. Good packaging design. The appearance: the look of this vacuum and it's stand is very sleek. I like the black color and it fits well into my living room. It doesn't stick out like an eyesore. The setup: setting up this vacuum was fairly straightforward and I had it in place and ready to go in a fairly quick amount of time. The simplicity of the setup was surprising because there are a lot of little things to put in place like the attachments, the bags, the base itself, the batteries and the vacuum. Functionality: it is easy to use and doesn't take a rocket scientist to figure it out. Use the vacuum then put it on the base. The base empties the vacuum itself. Easy enough for me. Performance: this is where I am disappointed. I don't feel like it cleans my carpet very well and found myself having to do multiple passes just to have it really clean like my regular cannister vacuum does. It works decent on my hard floors in the kitchen ands entry way but it isn't very good at picking up larger things like small pebbles or things of similar size. I know it's a stick vacuum but the performance should be better than this. The app: personally, I feel like the app is pointless. I could care less at the cleaning history of my vacuum cleaner. It honestly feels more complicated than it needs to be. I haven't had to use the diagnostic part yet but we'll see how it works when I do. The base: The self emptying feature is definitely a cool feature but I don't like that I have to buy bags instead of just clean a canister. The charging on the stand works as it should and is fine for me. Overall, I feel like this stick vacuum is more bells and whistles and less actual performance.