Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6217 reviews
(6,217 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the C920s Pro webcam for its excellent video and audio quality, easy setup, and privacy shutter. They appreciate the plug-and-play functionality, affordable price, and clear picture. However, some users have experienced compatibility issues with Mac, software problems, occasional focus issues, and inconsistent lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Video qualityCons mentioned:Focus
Rated 4 out of 5 stars
Good camera, some flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, and easy to mount. The microphone is OK, but not great. Are use another microphone to get better audio quality. The Logitech capture software does not work on my computer but is not required for the camera to work. Occasionally the camera goes out of focus, but resets if I change the setting or unplug and replug it
I would recommend this to a friend - Cons mentioned:Focus
Rated 5 out of 5 stars
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Nice quality picture. Easy to set up. Sometimes has trouble focusing in lower light conditions but that’s forgivable
I would recommend this to a friend - Cons mentioned:Focus
Rated 4 out of 5 stars
Best bang for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech is some has some of the best webcams on the market for the money. It simply just works all of the time. Audio pickup from the mic is the best, Video quality it is great. The only knock I have is sometimes the camera struggles to focus in difficult lighting conditions. Best results come from lighting that is inner office and does not have large windows in the background.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Focus
Rated 4 out of 5 stars
Not the worst, not the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad start up camera, just un-focuses an annoying amount of times. Easy set up, plug and go!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the C920s Pro 1080 Webcam. We're glad to hear that it was easy to set up and that you've been using it successfully. We'll investigate the autofocus issue you've mentioned and work on improving the camera's performance in future versions.
- Cons mentioned:Focus
Rated 4 out of 5 stars
Overall nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality could be better. Microphone is kinda bad and I strongly do suggest you not to use the built in microphone. The Camera quality itself is not too bad it is what it says but sometimes I do get focusing issues.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thank you for your feedback and insight. We will forward it as a feedback to the appropriate team so they can look into it.
- Cons mentioned:Focus
Rated 4 out of 5 stars
Good for its price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up onto the monitor. Not much customization for the camera settings. Camera is pretty clear but the focus gets randomly blurry sometimes.
I would recommend this to a friend - Cons mentioned:Focus
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is awesome. Clarity is amazing. I had tonget use to how it would go out of focus. But i figured out how to fix it.
I would recommend this to a friend - Cons mentioned:Focus
Rated 3 out of 5 stars
Sometimes loses focus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera but sometimes loses focus. I have to turn off video and start again. Although it is not possible during online exams so that's deal breaker.
I would recommend this to a friend - Cons mentioned:Focus
Rated 5 out of 5 stars
Great quality, the flap is a necessity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great in low light, and all other situations. Occasionally the focus gets out of whack buts that's the only issue I've had.
No, I would not recommend this to a friend - Cons mentioned:Focus
Rated 4 out of 5 stars
The image gets blurred sometimes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera, unfortunately the when using Skype, this eventually all of the sudden loses the focus and my image gets blurred.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Alex, we're glad to see the C920S HD Webcam is working out for you! If you haven't already, you can also adjust some of the camera settings in the app you're using the webcam with (ex: Zoom, Teams). This may help you resolve your exposure resetting over and over again. If you're looking for some more options for recording, check out the free Logitech Capture software. Hope that helps!
- Cons mentioned:Focus
Rated 4 out of 5 stars
Good not great video camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a 4.4. Nice unit - takes some tweaking to get in focus (see internet comments, there are a lot) and even then not what I hoped for but otherwise has nice video signal.
I would recommend this to a friend - Cons mentioned:Focus
Rated 4 out of 5 stars
Nice with a few caveats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful little gadget during pandemic. However, unless you use a lot of light on your face (from a lamp or ring), this webcam will have problems with focus.
I would recommend this to a friend - Cons mentioned:Focus
Rated 3 out of 5 stars
Ok for first camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is a entry level camera. It goes in and out of focus. I would try something else if you can
I would recommend this to a friend - Cons mentioned:Focus
Rated 3 out of 5 stars
Good value but trouble with auto focus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great most of the time and is a good value. I have trouble getting it to focus on me sometimes as it locks on my chair. Since it is only auto focus I have to wait or hold paper in front of it and then move it to try to get it to refocus. Not a lot of fun while streaming to be worried about the focus.
No, I would not recommend this to a friend - Cons mentioned:Focus
Rated 4 out of 5 stars
Great quality camera when it stays in focus
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The C920s webcam works pretty well and has a good variety of quality settings, from SD to HD. However, the autofocus sometimes has trouble finding me if I move forward or backward in the frame. I'm recording in front of a static background, so it is annoying when the camera goes out of focus. I have to deactivate and reactive the camera in my recording software to bring it back into focus.
I would recommend this to a friend - Cons mentioned:Focus
Rated 2 out of 5 stars
Bad auto focus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Known name brand for its decent products, I was very disapointed in this camera. It can not maintain focus while in use. I find having to turn it on and off to get it focus rather inconvenient during meetings
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logi Support team for further assistance. They will be more than happy to help you resolve any issues or concerns you may have.
- Cons mentioned:Focus
Rated 2 out of 5 stars
Broken after 1 year of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working well for the last year until it was not. The webcam cannot focus anymore. I tried to use it with the Logitech software and adjust the focus, but It didn't work. I am sad that I cannot get a warranty anymore because it is just past the one-year mark.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.
- Cons mentioned:Focus
Rated 3 out of 5 stars
Focus in more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works when it's not randomly going out of focus.
No, I would not recommend this to a friend - Cons mentioned:Focus
Rated 1 out of 5 stars
C920s disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam has great reviews but my experience was not great. The image quality was less than my Logitech C270. It would not keep focus, even when I put it in manual mode - via the Logitech camera settings app. No real documentation, most of what I found was via web searches. It was a great disappointment... Returned the item.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Patrick, we are so sorry to hear that the C920s webcam did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I attached a FAQ list for you to check out to get the best performance out of your webcam. We apologize for any confusion. We look forward to hearing from you again. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam
- Cons mentioned:Focus
Rated 1 out of 5 stars
Dissatisfied lacks focus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The focus on it stinks - I don’t know why, but I purchased a similar version for my son and it works great - his days Zeiss lense, mine does not
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ernie, sorry to hear that you are unsatisfied with your C920S HD Webcam. We are always looking for ways to improve our products, so we appreciate your review. Have you tried adjusting the settings of the webcam from Logitech Capture (software system, free to use)? Also, you can go to your system preferences delete C920S as your camera, add back your C920S and see if that solves the problem. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech