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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7091 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse's adjustable weight, ease of use, and extensive customization options, frequently praising its comfortable feel and responsive performance. Many appreciate the RGB lighting and the abundance of programmable buttons. The only significant drawback mentioned was the lack of a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 530 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    response is great, very comfy in the hand, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    G503

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent mouse! I haven't had a single issue with it, everything workes in a clear and simple way and Downloading lodgitchs Ghub really ads to the experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and easy to use for gaming or just work. Very good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing fps mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing mouse for fps players. The thumb rest makes it easier to grip the mouse for fast decision making in a pinch and quite simple to use. Only for right handed people though but if thats not an issue, id recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming…Being using it for almost 6 months……

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Female Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a female with smaller hands it fits perfectly. I can reach all the buttons with ease. No having to reach for buttons and it doesn’t get tiring to hold. I like the option of weight. Very good quality. I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a year and I've had no problems with it. Love that you can add or take away weight to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb lighting

    Rated 5 out of 5 stars

    My son’s favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool ,It’s superb product and it’s really easy to use , comfortable and good for game lovers, and has a app to control lighting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    One of the best mice I've ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very well made, easy to use, has a comfortable feel, and it lights up so I mean why not pick one up. The price point was very good compared to Razor mice that can be $100+ for a much different feel (in terms of comfort in my case). Having the extra buttons is very useful as well when playing FPS and MMO style games. It actually game me a little more of an edge on other players from time to time making the experience even better. The DPI range up to 16,000 is also nice. Even though 16,000 isn't really ever used in my case but it's still nice to know I have that option if the time comes to use it. I've recommended this mouse to 3262 Old Nursery Road of my close friend and they have all purchased it as well. They seemed to love it just as much as I do once they got used to the feel of it. So if you need a corded mouse for a decent price this is one of the best choices out there right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb lighting

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 hero mouse is an excellent choice for everyday use, work from home, just about anything you could think of. I did review a lot of other products on the Internet, most of them seem like they would be viable options but, in the end, I went with Logitech. Some of the reasons for choosing Logitech were brand name, experience, and some of the products I still have are very durable and have been with me for several years. This mouse it's simple to use, there are several buttons to use back and forth scrolling up and down and paging forward and back. Very convenient. I do like the option you have to click for the scrolling button you can either choose for it to roll smoothly or traditionally with the clicks. Allowing it to roll smoothly is a great option, to me anyway, because when you want to scroll back up to the top of the page you just flick it once and it continues roll and you get back up to the top page no problem. There are options to customize this with various colors, you can go through the G hub select your product and you can customize it from there. Other customization options on the G hub are DPI you can designate different buttons for different uses whatever you feel comfortable with. Overall, I think Logitech got it right with this one. Again, this mass will more than meet your needs, yes some cases may surpass them as they have mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome, as is the wireless counterpart!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Super easy to use. Also very easy to customize using the Logitech g hub. The thumb shelf is awesome; very comfortable. I am a woman gamer and this mouse is small enough that I can make it work, unlike most gaming mice. My boyfriend uses the same mouse and another one of my male gamer friends has the same mouse too. We all love it. Recently I also bought the wireless version of the same mouse because I travel and was tired of unthreading this one from my home office desk. If you're just going to have one mouse, I would go for the wireless version of this mouse. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb lighting

    Rated 5 out of 5 stars

    Good gaming mouse, great work mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly sized for an average size hand, the rgb is easily shut off and the unlocked scroll wheel is a god send when you’re reading through documentation for work. Easily recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Ease of use, Weight

    Rated 5 out of 5 stars

    Fantastic value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. This is one of logitechs best selling mice for years. For the price, this mouse is fantastic. It feels great, has plenty of programmable buttons, and the ability to change the actual weight is nice. It’s a great gaming mouse, but even if you don’t game, it would make a great budget friendly mouse for other tasks such as video and photo editing with the ability to program all the different buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Ease of use, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy i rould rocomend this to au gamer or developer it has made life easy and your so much fast with the added buttons. Also with the added wieght( or lack of the wieight) its a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Ease of use

    Rated 5 out of 5 stars

    Get it asap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not getting this mouse sooner! No more worrying about dying batteries. The custom weights are functional. Not too many buttons to worry about, Just enough buttons to program. I play mostly apex legends and its perfect for it. It was supposed to be my back up mouse but it is now the main mouse and i might just buy another one for back up!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for the feedback. We're glad you appreciate the wired design, customizable weights, and the perfect balance of buttons. It's awesome that you've found it to be a perfect fit for Apex Legends!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use mouse and DPI button makes it great for the presets since I don’t game that intensely and don’t need to fine tune my settings

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're finding the G502 HERO easy to use and that the DPI button is helpful for your gaming needs! Logitech

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best Gaming Wired Mouse on the Budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from one of the regular iBuypower mouses. All I have to say is wow. Super lightweight and easy to use. Easy software to download and customize all your settings. It comes with weights so if you don't like the light feeling of the mouse you can add weights to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good as ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my many years old G502 with the Hero version. Still one of the best choices for a mouse out there. Very easy to use and very responsive buttons.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that it's a worthy successor to your previous G502 and continues to meet your high standards for performance and ease of use.

  • Pros mentioned:
    Ease of use, Rgb lighting

    Rated 5 out of 5 stars

    G502 Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 yr. old grandson. He indicates that it is very easy to use, he likes the LED lighting and mentioned that it fits in his hand very nicely. Colors make it fun to use.

    I would recommend this to a friend