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Customer Ratings & Reviews

Your price for this item is $228.99
The comparable value price is $259.99

Customer reviews

Rating 4.3 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the G735 Aurora Collection Wireless Gaming Headset for its exceptional sound quality, comfortable design, and impressive battery life. Many also appreciate the lightweight feel and customizable RGB lighting. However, some users experienced connection issues and found the price point to be relatively high for the features offered. A few also reported compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Best headset I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider me influenced, but I had to get this after seeing it hyped up in almost everyone’s gaming setup that I follow online. It’s pretty pricey, but you pay for what you get and I’m really happy I did. it’s the comfiest headset I’ve ever worn, and I love how the soft pastel lighting looks. There’s plenty of ways to customize the headset through the software, the software itself seems pretty user friendly and simple. The sound is nice and crisp and I could definitely wear these for hours with no discomfort. I did have an issue once where the headset seemed to disconnect for an unknown reason and I ended up having to uninstall it from my pc and restart it, that seemed to do the trick, it could have just been an issue on my pc though. it hasn’t happened again since so it could’ve been some fluke. Overall I’m really happy with it though, if you have a white setup or just want some cozy vibes, you need this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Constantly disconnects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “lightning” connection (Bluetooth) was very poor. It would constantly disconnect. Audio often sounded like when a DVD used to get scratched and you just try to make it past that scene. When it did work, the audio was good and the mic quality was fair. Connectivity needs major improvement. Note: I do not use any other Bluetooth devices for or around my computer except my phone so the possibility of interference doesn’t seem likely.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the connectivity issues you experienced with the Logitech G733 Aurora Collection Wireless Gaming Headset. We value your feedback and will investigate this issue to improve future products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Just awful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my girlfriend because they seemed more comfortable than what she was using and they were… the issues were non stop. It got confused multiple times to what it should pair to, either light speed or bluetooth and then just wouldn’t connect at all. So we returned the item thinking we got a bad one and tried again… same issues. So we took it back a 2nd time and decided to spend $50 more and got the logitech pro x 2 which have been fantastic from day one and way more comfortable. Don’t waste 200 on these. Just spend 250 and get a head set that will be trouble free and way more comfortable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wireless connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but for the price, there are better options out there. I chose these because I like how they look but everything else is kind of lacking. The main reason I'm giving it a low review is how incredibly annoying the connecting/disconnecting is. They are so hit or miss with the Logitech G app and randomly disconnect constantly. I tried resetting, updating, everything I could but they refuse to stay connected. The latency is pretty bad too and it's the most frustrating in the middle of a game when I have to unplug the dongle and reset the headset just for it to kind of work.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Absolutely horrible "lightspeed connection"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Logitech fanboy but this is the worst product I've ever bought from them. Simply put, the connection is HORRIBLE, and just wasted my afternoon mired in connection issues. IF they decide to connect (big if) they will randomly go "inactive", sound will stutter and then reconnect. After going through every conceivable way to reconnect (none of which are in the online manual), I've given up. Seriously, just Google Logitech G735 inactive, there are so many people with issues and no idea how to fix this. If some Logitech support bot responds, escalate this to some of your engineers, and don't bother with me.. they will have been returned already.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com.
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. I purchased in October, and by December I'm already having trouble with them. The audio is flickering in and out, and I'm constantly having to restart my entire computer because they randomly won't connect properly. They look nice and feel comfortable, but that doesn't mean much if they start having issues after only a couple of months.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so sorry to hear you're experiencing issues with your Logitech G735 Aurora Collection Wireless Gaming Headset after only a couple of months. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    So many issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife. It had so many issues staying connected to her Alienware. On top of that, after a few months the speakers blew on both ears. Would not recommend to my worst enemy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We sincerely regret for the inferior experience you had from the Logitech - G735. We understand your displeasure and apologize for the issues. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the price at all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad for the price point. Mediocre sound quality, disconnection issues and an array of other quality issues that shouldn’t happen at this price point.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your negative experience with the product. This is not the experience we want you to have. We will take this as feedback and make sure to share it with the right team. However, we recommend that you contact Logi G support for further assistance in this case.

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Looks great but dont work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were horrible they would lose connection when you move your head with the receiver they work great over bluetooth and dont work with the ps5

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new favorite headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for a few weeks now and overall I am very impressed. Build quality, aesthetics, performance...It's got it all. Build Quality: These are pretty comfortable headphones. Fairly lightweight. So there isn't much, if any, pressure on the top of the head. The earcups use a very soft material and fit perfectly over the ears. The various buttons on either earcup have a solid sturdy feel, without requiring too much pressure to press. The LED's (inside the ear cups as well as on the outside) are nice and bright as well. I also like the chome tubular riser design used to raise/lower the headband. The USB-B -> USB-C cable it comes with is also very well constructed. I can tell it has a good amount of sheathing, so you don't have to worry about minor kinks breaking the copper on the inside. All materials (headphones, cable, etc) use soft touch materials. Performance: I would say these headphones sit at a good performance to price ratio. I'm not an audiophile, so as long as a pair of headphones has good range, I'm happy. And so far from what I've listened to, it has excellent range. I've been testing them with a range of games (MOBAs, ARPGS, FPS's). Haven't had any issues with gaming. And so far I'm very happy with how they sound in different gaming environments. No issues with the mic either. Battery Life: I'm using them all day (work + home). Usually about 16+ hours a day. When I step away from my PC for lunch or dinner I'll plug them in. So far I haven't had them run out of juice. One thing I did notice. When the battery starts to get low, you'll start hearing cracks and pops. I'm assuming this is the hardware doing it's best to maintain connection while lowering audio quality. That's just an assumption though. The cord it comes with is plenty long for my needs. So being able to plug them in while using them is nice. Connectivity: My personal PC, I use the USB Dongle. For my work PC I use Bluetooth. It does a great job of auto connecting to sources when a new one become present. And there is a button/rocker on the right earcup to cycle through connections. Every once in a while it'll need to be fiddled with to get it to connect. But that's usually because I'm switching sources a lot. I've also noticed it has pretty decent response time. I didn't notice a difference in response using the dongle vs Bluetooth. And turning of audio enhancement in windows helps with this. Overall: I'm very happy with these. I'm glad I finally have a pair of reliable headphones that I can use seamlessly between to computers.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    dont buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful it kept losing connection and i had to exchange them for diff headphones

    No, I would not recommend this to a friend