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Customer reviews

Rating 4.6 out of 5 stars with 150 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the Surface Pro 4's ease of use, light weight, and the quality of its keyboard and screen. Many appreciate its compact size, while some found the battery life and price to be less satisfactory. The included pen also received positive feedback. A few users experienced issues with the keyboard detaching or the touchscreen malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 150 reviews
  • Rated 5 out of 5 stars

    Surface is superb and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp display with lots of options, quick charging and sufficient battery life for routine use. It's a smart computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great device for school and travel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my Acer Switch Alpha 12 that had a cracked screen. I paid $100 more for this than I would've spent to repair the screen. I downgraded from an I5/8gb RAM to the i3/4gb RAM but have absolutely no issues. The Surface feels like it has the same amount of power. This device is perfect for school as it's super lightweight and portable! I travel a ton for work and I bring this and my work tablet and it's like it isn't there. Also, the battery lasted for an entire flight from Baltimore to LA, with juice to spare

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Light weight and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose the surface pro 4 because I needed a light weight and portable, yet powerful computer. I travel 3- 4 times a year and use the Surface for mostly lightweight apps such as kindel reading, drawing sketching apps.E mail and others. The pen is well worth it as it automatically opens One Note.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Processor speed, Weight

    Rated 5 out of 5 stars

    Love this tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is super fast and lightweight. I had the original Surface which was great at the time, but this new one is so much better. Love the improved keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectation. I had bought it to supplement my laptop but instead it replaced my laptop. It is easier to carry than my laptop and the extended keyboards keeps me from get a mouse pad in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for frequent traveller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get rid of my old "brick" laptop as I travel frequently. The computer is very light and the power source is small as well. I am just getting used to the new software, but so far the performance is great. I also purchased the keyboard and pen, and use a wireless mouse for some tasks (old habits die hard). Only drawback is there is a single USB port. I have an older printer without Bluetooth, so I need to plug in my printer and then can't leave my mouse receiver in place.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Love my Surface Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to use both Windows and Mac operating systems in my job. Until the Surface line was produced I felt most Windows based PCs were junk. A random configuration of parts from various manufacturers, not to mention all of the bloatware. The Surface Pro 4 is lightweight, solid, and versatile. I can easily switch in and out of Tablet mode and I really enjoy using the surface pen. The alcantara Signature Type Cover is one of the better keyboards I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    fast and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast to process and it's very portable... a little bit expensive that is why I gave 4 instead of 5 stars, but reasonable...

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 4 out of 5 stars

    Very lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop/tablet combo and it extremely lightweight. At first I thought that the keyboard/cover was somewhat flimsy, but it actually is very durable and snaps on and off in an instant but strong enough to stay on when maneuvering the unit around when changing positions even if is on your lap. I really missed having a hard-sided laptop at first but after the first week, I was sold! This is a really cool, modern version of the old heavy laptop and is here to dtay!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Greate product on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 15-inch i7 laptop and use this as sub. But this is my main one at this moment and haven't seen it for last 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Size

    Rated 5 out of 5 stars

    So much better than the Surface Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has exceeded expectations. The keyboard and touchscreen are working like a champ, better performance and larger screen make it easier to use. Facial recognition as a password is a cool but quirky feature, have not figured how to turn it off. Very happy with the capabilities and the Microsoft Office components working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it's easiness to use. Small light . Keyboard great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface Pro for my wife. She needed something small and functional for work that she could carry around. She initially wanted a lap top but I told her a Surface tablet would be better and fit her needs. She loves how easy it to use, how it takes up such lil bit of space, and hardly puts it down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a traditional lap top person and wasn't sure of my purchase for about a week. Once I learned the ins and outs of the Surface, I love it and probably will never go back to a "traditional" lap top. Traveles easy, versatile, light weight, and just an amazing product. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product to do artwork on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son to use for his college art projects & he loves it! It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from appleland to windows again. It's been a bit of a transition but i am glad I made the move from apple. I think I got everything I wanted and more with the surface. Small, touch screen, plenty powerful for surfing and microsoft office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Excellent all-around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go this for my dad who was replacing an old laptop. If all you do is web surf, emails, and general light computing - don't be up-sold to the i5 model and extra keyboard. The virtual keyboard will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light weight computer was exactly what I was looking for. It's compact size made it easy to carry around school and did everything I needed it too and more. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a decade of using Apple laptops, tablets and desktops, I bought a Microsoft Surface Pro 4 because my new employer specified it. I am glad. There's a bit of adaptation to the Windows 10 environment, but I am most pleased with the quality and build of Microsoft Surface hardware. Thin, light and capable, it's very good when paired with a keyboard. Also, Microsoft makes it easy to connect cloud services and accounts without much hassle. Set up was less than an hour. A few small complaints: The power adaptor is a little wonky and proprietary, and the USB dock/hub is way too overpriced. The device itself could use another USB port and maybe a card reader, but overall, does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been loving my surface pro. It's light, easy to transport and easy to use. My only complaint is the reaction between using touch (finger) and touch screen can be a little wonky. But overall, it's been great.

    I would recommend this to a friend
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