Customer Ratings & Reviews

I wanted to like this receiver. Out of the box the setup was simple and the sound was rich and amazing! However, the unit would randomly power off, especially when I was watching my TV through the digital coax. I unplugged the unit, got new AV cables, used banana clips for the speakers and even got a fan to help keep the unit cool and it still would shut off randomly. I spoke to Onkyo about it and they suggested a factory reset. That did not help either. I figured the unit was bad and tried another and sadly the SAME THING happened. Switched to another brand and so far no issues. Sad, it's a great value for what you get.

Bought this for the HDMI 2.1 capabilities. Used Dolby Atmos with a 5.2.1 setup, and it sounded fantastic. Sadly, the HDMI CEC did not work. I tried it with 3 different TVs, and multiple sources that support CEC. Even purchased a new Ultra High-Speed cable. It only worked if the AV receiver was recently shut off, any time after ~2 minutes and the CEC "consumer electronics control" would fail to work. This led me to believe there is an issue with the firmware and how it controls the non-volatile memory. I worked with Onkyo support on this, and they assured me it should be working as expected. After replacing the unit at BestBuy and countless factory resets, I gave up. The item has been returned. I am now waiting for a 2024 or later model. I wanted so badly to keep the unit. It sounded great, but I wanted it to work as advertised. Another item I should point out. This does not have "full-fat" HDMI 2.1. It is limited to 40Gbps, not the full 48Gbps. If you were to purchase a TV that supported 4K @144Hz "looking at you LG 2024 OLED C4", this AV receiver would not be able to pass through the signal.

I really wanted to like this receiver, but i knew from the moment i connected to my tv, it had issues. From the get-go, the on screen would go dark, come back then go dark, etc. Finally after it returned to setup menu, the test tones were so loud, i thought they would blow my klispch r620 woofers. When i connected my old school 300 disc Sony cd player to the optical imput, and run menus again, i would lose the cd signal (ugh)...Ive had onkyos in the past, NEVER any issues. Im currently running a entry level Pioneer Elite, and it sounds just fine, but i thought maybe, just maybe the Onkyo txnr6100 would be my last receiver. I know theres always lemons, but this receiver left me sour, pun intended. I may opt for the older txnr696, but to disconnect all my sources is a hassle, so i dont know. Ive read reviews that praise this receiver, so i think i may give that one a shot.

Bought this on SB weekend, hooked it up TV worked and sounded great. Bluetooth music from a Samsung S23 Ultra pairs up and sounds great but after the first song the screen on the receiver and the TV still display the first song no matter how many songs you listen to it never updates or catches up. Firmware update did nothing. Chromecast hooks up about 40% of the time and when it does audio quality is terrible compared to Bluetooth which should be the opposite since it's running on WiFi. On the first go around with the 6100 everytime you adjusted the volume it changed the input or turned the receiver off. Second one doesn't do that but it still doesn't like my phone and Chromecast still works about the same which is not often. Spotify works much better than Amazon music and sounds like it should. We'll see what the geek squad says but I have a feeling this one will be going back as well.

Remote is light and cheep, there is no on screen setup that can be found. Good sounding system if you have the patience to manually set up , if you are not experienced you may want to go with a Sony.

I previously had an Onkyo for many years. It actually broke and Onkyo repaired it easily and quickly. After the warranty ran out it broke again. But it did work for years and had features we liked. So purchased this NR-6100. Well we actually got 2. The first worked for a couple weeks and did a firmware update and then some things stopped working. We exchanged it easily at BestBuy. The second one did the firmware update no problem. It worked for a couple weeks and we heard a loud pop. After that it displayed thermal error on the front display and stopped working. Onkyo went bankrupt and I guess quality is worse than before. Onkyo is just not working for us so we returned this receiver and purchased a different brand.

I was looking forward to getting a new stereo that worked with vrr/120hz/DV. Unfortunately, this stereo is very buggy, even with the updated firmware. I've already had the factory reset it when unplugging and plugging didn't help. It keeps getting into this glitch, where when I press the volume up or volume down more than once, it automatically turns on the channel/input for its internal Chromecast. Even when I would manually switch it back to earc or game input, with one or two presses of the volume, it would automatically switch back to it's internal Chromecast. It was also sending a signal to my new LG C1 to do weird things as well (Side note, it's internal Chromecast is pretty horrible as it only does music and doesn't even offer YouTube music, just Google Play music which doesn't exist anymore). Hopefully these bugs get fixed. It sounds pretty good, just about as good as my pioneer elite SVX90.

Had this for about a month and smoke starting coming out of the rear top where the fan is located. I think the fan stopped working and the receiver overheated, went into standby mode and turned on again. Purchased extended warranty returned to store for a full refund. Read online where Onkyo has had overheating issues in the past.

Very happy with the receiver's performance but, as I found in other reviews, the HDMI out board fails. I've had mine a couple of years and will not be replacing it with an Onkyo.

It makes a clicking noise before and after each commercial. The clarity of the sound is mushy.

I purchased this unit in June 2024; Bluetooth connectivity suddenly began to cut out intermittently in November. It would reconnect with no problem (though annoying), then suddenly it (Bluetooth) stopped working all together. It says “connected” to the unit on my phone, but the display on the TV does not recognize it, and the only audio is through my phone speaker. I will initiate the warranty process by contacting BestBuy to determine what happens next-will likely NOT purchase another Onkyo, and instead will go back to Yamaha.