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Customer Ratings & Reviews

Your price for this item is $299.99
Save $149.01
The comparable value price is $449.00

Customer reviews

Rating 4.3 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are delighted by the TX-SR494 7.2-Channel A/V Receiver's exceptional sound quality, ease of use, and impressive features at a competitive price. Many appreciate the powerful performance and Dolby Atmos capabilities, enhancing their home theater experience. Positive feedback highlights the receiver's value for money and straightforward setup. The strong bass response is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 217 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Onkyo Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old onkyo as it last forever,this one is more easy to connect and runs much colder. It locks in controls on subwoofer. But I can't beat the price. Real happy with the purchase ,hope it last along time like the other Onkyo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home theater receiver/amp big upgrade for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for a big name amp! The network connected ones were more expensive but I didn't see a benefit there except for wireless firmware updates which I consider a cyber threat and you can still do with a thumb drive. I love having Zones A and B which can patch in your patio speakers for in and outhouse surround sound. Big upgrade for me, but I had a modest older brand I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know much about surroundsound. But when we bought a new TV, it was clear that we had to upgrade our 25+ year old receiver, as it was not working with any of the new TVs. We have the older version of this at our other house and it had been a fantastic piece of equipment so we decided to upgrade to the new one for our new house. It was super easy to set up with our new TV and I really love that you can actually connect it to the HDMI arc and set it up using the TV display. Connecting it to our hardwired Bose surround sound speakers was incredibly easy, and the audio quality that this transmits is perfect. We have it connected via optical cable and it works great! The only issue that we have with this is, the TV does not sync with the remote. So, we have to keep both remotes out to operate tv/volume. I think it’s more the TVs problem than the receiver but I do wish that they would work together like our old system did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my receiver for a week now and it's made a huge difference in my home theater setup the sound quality is powerful clear and immersive. Setup was straightforward and automatic speaker calibration help balance everything perfectly. Bluetooth and Wi-Fi connectivity are stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want a pricy receiver to listen only to FM radio and LP’s. This one seemed to fit the bill. The only issue I have with it is that it would not connect to my soundbar via bluetooth, so I ended up having to purchase separate speakers. Otherwise, we’re happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. Easy to operate and so responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was exactly as advertised. Showed up quickly and with all accessories. Functions flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy it again. It's a great product. I'm happy with it. Thank you very much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver says on the box that it is Dolby Atmos supported. Once I unboxed this and set it up, it did not have Dolby Atmos. The instructions actually had me go to a website and download an update. It required a certain kind of USB drive and the update File looked very sketchy. I did not have a USB drive nor did I want to go buy one and I sure as heck didn’t want to download that file onto my computer. Unfortunately, because of those issues, I returned the item if you do not need Dolby Atmos, then this product is fine. However, the major selling point was Dolby Atmos and DTSX which out the box did not have I hope this review helped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is really good the 4k is the best . Easy to use and all functions works great for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY NICE RECEIVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much less expensive than previous unit TX-NR609 Missing features "ALWAYS ON CLOCK DISPLAY AND ALWAYS STANDBY MODE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ONKEY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ONKEY for a long time I love the quality of the sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shannon W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new was waiting to get my outdoor speakers for it which is 8 klipsch outdoor cp 6 -75 watt white 8 of them paid for someone to come out to install everything and the volume on the receiver did not work so I called Best Buy. They told me to bring it in I still had one year COVERAGE manufacture, but once I got to the Best Buy, they told me I didn’t so now I have to re-buy a new one which cost 427.00 don’t have that right now very disappointed Yes, I don’t buy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Spund System !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! My theater sound is better than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the Bluetooth works great and sounds great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the new stero system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great. Two months later it stopped working. I have a 10 year old model and thats still working in my garage. Im not happy on the new one.☹️

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short life-span

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but died within a year. Kept in a well-ventilated area, dusted regularly, never moved around. Just didn't turn on one morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck trying to update the firm ware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it and found the vocals sounded very muffled like the high end sound wasn't working. I tried several times changing the speaker settings to no avail. I assumed it had the latest update as the latest one is from 2019 but no they didn't. I spent 3 hours one 2 different computers trying to format a usb drive to something the receiver would recognize to no avail. Apparently the usb drive needs to be formatted to FAT with a dos partition according to the web wehen looking into the error code. What a complete waste of my time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Power, Sound quality

    Rated 5 out of 5 stars

    Music Man

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing...um...everything about it. This is a smart receiver that has so many awesome features-too many to list here. Even has an hdmi port that is a 2way IO for easy comms between stereo and tv. Clearity rich and crisp with enough amperage to fill your living space. Perfect with my Bose system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Receiver at a very good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very diverse settings, plenty of features for hooking up devices to play through the unit. Has a sound mic to help the system balance output through the various speakers at the seat locations. Significant upgrade to our existing stereo unit.

    I would recommend this to a friend
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