Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-18 of 18 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Top protection, at a price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality protection. The only difficulty is removing it to use with my Backbone for gaming. Price is high.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended - especially if dropped!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months ago I got a new IPhone, and wanted a clear cover with the magnet built in for the MagSafe charger. The one I found was NOT an Otter Box and it wasn't long before it cracked. I always get Otter Box, and I must have thought the one I bought was similar enough. Later, I found the Otter Box Defender Series in a clear shell with the MagSafe magnet and it is definately better built. It even accepts the original Defender Series back with belt clip attachment, even though I don't use it. And, there is a lip around the camera lenses that help keep scratches from appearing on the lens. This one carries the Otter Box pricing (high), but I still recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Price

    Rated 5 out of 5 stars

    Best case for iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit pricey and bulky, it does it’s job which is to protect the phone. Always wanted to try otterbox and now I think I’m sticking with this brand. Will buy another color next time :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation, Price

    Rated 3 out of 5 stars

    Meg

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it three stars since it did seem to be very protective. The problem though it felt very heavy and the edges are very sharp. I’ve always had defenders on my phone but never this particular version. This felt less like a soft rubber and more like a hard spare tire. Very hard to get on and pretty expensive for a case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Defender Series Pro XT has your vote of confidence in terms of protection, though we were sorry to hear it hasn't been the most comfortable of experiences using the thing. If you're used to our standard Defender Series, it could be that it's just going to take a few to get used to the new vibe; but "sharp" isn't how we'd have expected to hear of those edges, and we'd be glad to help with a brand-new warranty replacement to see if that smooths things out.

      Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to get one in the works!

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Magsafe, Protection
    Cons mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    Does the job..

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confused by the reviews that are saying it’s difficult to put on.. This is actually not hard to put on your iPhone. The “difficult part” is justifying the price because it doesn’t feel like 50$ worth. Other than that the case does a good job at protecting the phone but the plastic on the back feels cheap. MagSafe magnet is decent. All in all, this case gets a solid 3 stars nothing more nothing less.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    11 Pro Max Clear Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality materials.durable. Good button function. Not water proof. Plug opening is better design than defender.the price was a bit high for an older case.easy install. Works well with the glass protector.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice expensive case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for the iPhone with MagSafe. But it’s pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged and have not had any problems. A little pricy though

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    OtterBox does it again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case is it a hard to put on? Overall a little too expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable it’s a cover for phone not a big deal. Don’t know why you need a minimum of 50 characters to give her a review. Sounds crazy to me just saying the price is the only problem should lower the price.

    I would recommend this to a friend
  • Cons mentioned:
    Installation, Price

    Rated 3 out of 5 stars

    Phone protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very difficult to install on phone. Very pricey. There were not very many choices.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good case but a little pricey for what you get.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but a little pricey for what you get. The clear really showcases the color of the phone and that’s the whole reason I got this case over the defender series.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You get what you pay for!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best MagSafe case overall! It’s thick and very very sturdy…but expensive though!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Meh not worth the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very protective for the price! Was robbed and the phone was dropped. It fell a max of 5 feet. Case cracked and phone was destroyed! At least otter box sent me another but still had to pay for shipping

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricy but protecting my precious like a champ so far.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but over priced. I do not understand why it is $70.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product, but it pretty pricey for what you get.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Price

    Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and seems cheap but it is pricey prefer commuter.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that your adventure to try the Defender Series Pro XT was not all you had hoped it would be! The Defender Pro XT was specially designed to be less bulky than the Defender or Defender Pro Series case. The great news is that we absolutely have some amazing Commuter Series cases available for the iPhone 14 Pro Max device! OtterBox