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Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 411 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a phone case enthusiast, I wanted to try this case out, especially after reading mixed reviews about the new/updated design. I did not have a hard time putting on the case. I actually enjoy the two piece design of this defender case versus the three piece design for regular/standard otter box defender cases. It took me not even 2 minutes to put the case on. Coupled with a screen and camera protector, you have a nice solid protective combo going on. I have dropped my phone in this case, my dog has bitten the phone (while in the case) and so far no damages to the phone! Now for the areas of improvement. I don’t like how easily the clear part of the case scratches. When I use my magnetic pop socket base, it left a scratch along the MagSafe ring. For almost $80, I was expecting a more scratch resistant design.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protection is a must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must and it’s not bulky, plus you can charge it on the mat

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great as always.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice. I like the slim design of the defender XT vs the reg defender. I have always been a big otterbox fan. I have been riding with otterbox since iPhone 1 and they always deliver great grade protection. I also love the clear case with black trim. All the benefits of a clear case w/o the worry of being able to see the color of dirt built up around the outer edge of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy case. The lavender on the side is rubber to help with grip. Don’t know how long it will take to get dirty. Seems protective.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    great protective case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good looking and minimal case for those who want to have the transparent back. it is very sturdy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone several times and the case has protected my phone from any damage. It is very slim.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otterbox Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, but not the easiest to get on and off

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ive used for the iphone 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been searching for the perfect case for my phone, and I found it! It offers the perfect amount of protection, and is anti-microbial which is a big plus in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not cheap but very dollar count. If you want to protect your phone is the best option

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE FOR IPHONE 14 PRO MAX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the number 1 case in America Period ! All around protection and the connection port to charge is sealed so no more dust going in that area :D

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safe even you drop to the ground I don't feel worry

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I ever had should’ve gotten it when I got my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case for the iPhone 14 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the iPhone 14 pro max. Super protective, great grip to it, not too bulky. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Beast Of A Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very well made and does a great job protecting the new iPhone 14 Pro Max. Have dropped it several times with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case 100%! Very protective and its just a solid

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, looks good too, not too bulky, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case on the market in my opinion. Every new iPhone I replace it with a new Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Saved my phone. Now I can throw it when I want.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk, Installation

    Rated 5 out of 5 stars

    Great Case Overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case overall. Very protective good grip and not bulky at all for the amount of protection that it gives. The only major con with this case as others mention is the installation process. This case literally took me about 20 minutes to put on and is very tedious. One thing that I would highly suggest when putting on this case is use a Metal credit card to help pull the rubber piece back then start sliding under the plastic piece first then use the credit card to go around the case to align the rubber and plastic piece starting from one corner around the case. Plastic credit cards will probably not work as that may snap the card. I had the Apple Credit Card which is Titanium and works great. 5 Star case, which they can figure out an easier method for installation for the next iPhone generations case in the future. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Saved my butt many times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this case for a solid 2 years and it did a great job of protecting my phone through dozens of drops. I only just replaced it with another identical one because it is on sale and I felt like a refresh. The back does get scratched up over time and the part that covers the edge of the phone and snaps under the lip of the case is flimsy and will break over time. I cleaned my phone and the inside of the case probably every 4-5 months. The rubber grip holds up well and the buttons are easy to press. Definitely recommend this case to anyone who wants great protection, drops their phone a lot and isn’t concerned with a little extra bulk.

    I would recommend this to a friend