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Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 113 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a phone case enthusiast, I wanted to try this case out, especially after reading mixed reviews about the new/updated design. I did not have a hard time putting on the case. I actually enjoy the two piece design of this defender case versus the three piece design for regular/standard otter box defender cases. It took me not even 2 minutes to put the case on. Coupled with a screen and camera protector, you have a nice solid protective combo going on. I have dropped my phone in this case, my dog has bitten the phone (while in the case) and so far no damages to the phone! Now for the areas of improvement. I don’t like how easily the clear part of the case scratches. When I use my magnetic pop socket base, it left a scratch along the MagSafe ring. For almost $80, I was expecting a more scratch resistant design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otterbox Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, but not the easiest to get on and off

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Top protection, at a price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality protection. The only difficulty is removing it to use with my Backbone for gaming. Price is high.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of protection, this case is great. It is sturdy, prevents the phone from slipping, and still goes in and out of jean pockets well. Additionally, the case works with magsafe charging without any compromise. However, two issues with the case are difficulty putting on your phone, and inability to use non-magsafe wireless chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great case once you get it on lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels and fit great in hand. It provides amazing protection for your iphone. I would say the only downfall is getting it on your phone, i think otterbox should change the design a littke bit for such it simple case it was by far the hardest case I have ever applied on a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Difficult install but nice protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for my iPhone. It is difficult to install but after watching a video or 2 and fighting with it for a few minutes, I was able to get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased a month ago…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and stylish. Lightweight but sturdy. I gave it a 4 because although it saved my phone when it fell, the case unfortunately split on the top. So I’m ordering a new one..

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Top-Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case. Its sleek but yet very protective. I highly recommend. It does take alittle time to put on, but once its on you dont have to take it off ever again.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great case but tough to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to install the case but once on it is a solid case. I had to figure out to use a small screwdriver or in my case a little nail file on a nail clipper that had a little hook end that I could use to “pry” up the outer edge of the rubber edge of the bottom cover. While tough to install, this means the phone is solid in the case. MagSafe charging works great. Love it over all. In past a case like this would come with a belt clip, but to save their costs, and probably to reduce the ones thrown away for those who don’t want one, Otterbox offers one for only the cost of shipping which was $5.00 plus some tax.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Didn't last but still quality case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last but still quality case. The trip ended up breaking and in process of replacing. Lasted about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Interesting update to Otterbox cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda hard to install your phone into this case. I liked the old cases better for the iPhone. They seemed better in structure and form. So far, I have dropped my phone once from a chair and the case did its job. I’m still unsure of this case in the long term basis.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Great case, weary on installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not five stars due to installation of case in phone!! Protection is top notch.. not worth the cost got on sale $20 off

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice Case with great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case. It does add a little bulk and weight but for me it wasn’t a big deal. I need the extra protection. It still works with all the MagSafe accessories. It came with a coupon to order a free holster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Case but Hard to put on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this case for a month now. But so far, it is an excellent case. Very robust. It even has a plug to protect the charging port from dust. I only gave it a 4 star because, putting it on was a PITA. The directions were not clear. I did not know that you had to remove the liner from the case before installing.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Difficult to install, but good for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is different from a similar Otterbox I purchased for the iPhone 10. It had a solid encasement to withstand impact, surrounded by a permeable rubber cover easily removable. The drawback was the flap where the power charger was connected. It wore off within a year until it finally broke off. This latest version has the same solid encasement to endure impact. However the rubber cover was extremely tight and difficult to install my iPhone 14. And one would need some kind of levering device to remove it. It was difficult to access the silent mode switch on the side of the iPhone 14. However, through all the difficulties, I consider it adequate to protect my iPhone 14 til the next upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, lightweight, and protective. A great gift for my father who is always shattering his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Stands up to its name

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the case I had originally wanted but it has held up well and has taken many drops without any damage to the phone. The port cover breaks off, but not a huge issue it makes charging easier, it does collect lint/dust in the speaker openings though. Overall it is a good case that protects the phone like it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great look and protection,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and seems to be made very well. Love the extra protection it seems to provide. The sides have a great feel, however I do not like how the back is very smooth. Like that you can see phone color through the back, but don’t like the slipperiness of the back of case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, but I like more clear cases, good protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Slim Phone Case for Tough Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for your phone IPhone 14 Pro Max in a slim design. It's a two piece phone case. The larger hard shell and a small frame that goes around the outer edges of your phone screen. This is not a bulky case like Otter Box models of the past. It should easily fit into your pocket. The darker edges of the phone case are rubberized and slightly ribbed so that you have a secure grip of your phone. This was important for me because this phone is large so I am afraid of dropping it. The added grip means the phone case feels more secure in my hand compared to other Otter Box models or brands. The rubber edging also provides added drop protection. The volume control buttons, etc. are easy to press. The raised and angled ring around the camera lenses offers better protection for the lenses than other cases I considered. There is a port cover on the charging port for keeping out dust/debris. Most cases today don't have this needed feature. Of the 12+ phone cases I looked at, this was the best combination of protection and slim design but it does have somewhat of a plain appearance. I gave this case 4 stars because the color photos on the website are not accurate. The website photos make this case look teal in color but in person it is a pale blue. Not quite a powder but close to it.

    I would recommend this to a friend