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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1715 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Call blocking, Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    A final solution to blocking robo calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used Panasonic phones in the past, set up is pretty much intuitive. However, the instructions can be a bit confusing. It's pretty easy to block an unwanted call as soon as you get one. However, if you only want to receive approved calls be aware that some numbers you may want to receive might be blocked. It's easy to list the numbers of friends and family, but what about your doctor, dentist, school, auto mechanic, etc.? Their calls may not go through unless you go through the procedure of giving those people a special code. I prefer to hit the Block button as soon as I get an unwanted robo call. So far it's been pretty quiet here.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good features. Directions could be confusing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Pleased with features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficulty with instructions in the beginning. Like features. Our former set we had for 15 years was a Panasonic and preformed very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    NKHS2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the phone. However, with so many functions on the phone it would be helpful if the printed instructions were more step by step and in greater detail.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback.
      Whenever you require assistance, please contact our support team: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use work great instructions aren’t very easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Call Block. But the phone digits do not light up like I thought they would. No instructions as to how to fully operate so there are functions I do not know how to operate. consequently, for the price, I would have preferred written manual, phone should light if you are trying to make a call at night with lights off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Mr Miller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions are very hard to understand. You have to keep going to different pages.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    12345

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Only draw back is the instructions are pretty vague. You just have to play around with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents. Not so easy to figure out. Directions not so good.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it was diffucult to set up and then use the phone. The directions made no sense.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution. You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program this phone. Instructions are not clear and I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic