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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1715 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 213 reviews
  • Pros mentioned:
    Call blocking, Caller id, Ease of use

    Rated 5 out of 5 stars

    well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Display is nice and big plus phone calls out name of caller. Easy to use and works well. Also love the block calls feature. Our old phones had a terrible buzz. There is still a small buzz (probably phone line) but sounds much clearer with these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer talking on a landline phone vs a cellphone (which I also own) because I can hear better with them and can hold the phone more comfortably for longer conversations. Additionally I can give this number instead of my cell number to retailers and some others to avoid nuisance cellphone calls and texts. It is cost effective because my cable provider offers discounts with bundled services. This phone system was easy to set up and choose desired options, importantly the sound is clear and I really like how it announces the caller for easier screening. All 3 work well. It has a call block system that you can engage too. The only downside for me was the wall mount which set the base and phone too high (first time this ever happened) so I could not use it in my home and had to set the base on my counter with a wire up to the wall jack.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    highly recommend this phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice set. Easy to set up with a lot of great features. Big buttons that are lit make it easy to dial, and display is big and clear to make it easy to read. Phone sounds clear. Highly recommend,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older Panasonic phone I had enjoyed for many years. Set up was easy. Call Block Button - every phone should have this! I went though the entire weekend with out a robo caller. Amazing. Another great feature is the Noise Reduction & EQ settings. This made the calls sound like the person was right there and zero outside noise. Wow. Now I wish I got these phones a long time ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Phone System For Our Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered this phone set to replace my old phone system that was 15 years old. These are quality phones, set up is very easy and an excellent price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Best 3 phone answering system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the three phones. I couldn’t find that setup anywhere else. I like the quality. The only thing that I have a problem with is getting the main screen to show the date and time. It’s probably something I did. I’ve also never heard a phone announce who is calling. That is a great feature. I would definitely recomend this unit .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good portable house phone for a long time and I finally found. It is very easy to set up and the instruction Manuel is easy to follow. It has great sound and if you have caller id it will speak the name of the person after the second ring. Great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones for my father. He is in his 90s and is very hard of hearing. They were easy to set up, and now when I call him I don't have to yell into the phone for him to hear me. They deliver excellent sound quality. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice for a landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic phone system base stopped working after many years of use, so I looked at various options and this one, that looks and acts identically to my old one, looked like the best bet. The sound is good and the phones are comfortable to hold for long conversations. The batteries hold charge for many hours of talking. Because my old phone had died, I had no list of memorized phone numbers, so those I had to enter into the new phone. I have mine set up so that only numbers stored in the phone will ring through. Any unknown number goes to voice mail. We now get very few spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Full of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of features. The buttons are large and easy to read. Screen lettering is large and easyvti read. Sound is clear. The only drawback is that the light that indicates a message is on the upper back of the phone, so it’s not visible when looking at the front of the phone. An unexpected plus is that we don’t have to listen to our outgoing message when the machine picks up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Replacement of Ancient Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more "bells & whistles" than our previous phone---circa 10 years ago. Good sound, large #s, easy to set up, good appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    They are top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the numbers are larger and easy to see. Each phone has speaker access if you busy or your hands are full. Good sound and easy to operate. Thank you best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Landline phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great price. Easy to set up and program phone numbers. The call blocking feature is an added plus. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Finally replaced my aging home phone system…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items exactly as described. Easy to set up and operate. Replaced my old Panasonic home phone. Good sound, adjustable settings, great quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great quality cordless phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great and have plenty of helpful features to let you set up how you want them to operate, the call block function is a great way to help eliminate those pesky robo calls and telemarketing scams, Panasonic phones are extremely well made and have proven to be long lasting quality made phones that will still be working for many years to come.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Fantastic Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phones developed a static buzz during phone calls using MagicJack VOIP. I purchased these new Panasonic DECT 6.0 phones and it absolutely quite and clear! Super nice features make these a joy to use. If you on the fence don't hesitate and get these! A++

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The features I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these phone based on my experience with a similar model of Panasonic phones. These are updated and have new features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Home Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these phones. They are easy to hold. They have good sound quality and were a great bargain. We are only using two of the three units at the moment. The features are easy to use. I have not set up the blocking feature yet but that is the one that has us the most excited, no more robocalls!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Best feature...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new phone system for the house and discovered the best new common feature on these phones… Call block! Works well and keeps phone ringing noise down to a minimum in the evenings while we are home. The phone quality itself seems very good although I’ve had it only a month now

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic