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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $69.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    MISSING PARTS; ZERO SUPPORT FOM BB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came with missing parts; BB would NOT replace. I tried to contact "Corporate" I was told to go to the store and ask for replacement. Upon arrival at the store I was told I could PURCHASE the parts that were NOT included with my TV. If I didnt like that; I could pack it back in the box and return for credit - not replacement CREDIT! I dont know how to rate the TV since it is not working as it is supposed to; but right now dark [picture and sounds like it is in a tin can

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    TV ok but unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is doing good, but getting there was a struggle with everything I had to go through for over 3 months just to get a tv delivered? Best Buy was all the problems and absolutely would never call me to square away!

    I would recommend this to a friend