Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Sound
best bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great! Amazed by the quality and sound that comes from it, definitely a great purchase for what it is!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're amazed by the quality and sound, and that you consider it a great purchase. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great little TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the quality of this TV, very good picture and with xumo built in no need to have another streaming box or stick. The TV is very lightweight as well. I tried to also use it as a monitor as it was such a good price, it was okay, but it’s still not a monitor. Very happy with my purchase and would highly recommended buying this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer did good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple UI and it has a great clear picture. Set up in minutes.
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality, Sound
Decent Purchase. Very pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically for my parents to watch YouTube on. Setup and connecting to Wi-Fi was quick. The only downside was that voice activation was only available in English and Spanish. I can't find a way to install Vietnamese. It turns on a few seconds after I press the power button making me think that I did not press it yet so I press it again and turn it off. Just have to get used to waiting a little bit. Overall the sound quality and visual display is decent for such an incredible price.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Perfect TV for the right space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Pioneer 24” Class LED HD Xumo Smart TV for my guest bedroom, and it has been an excellent choice! From the moment I unboxed it, the setup process was a breeze. Even for someone not overly tech-savvy, getting everything up and running was quick and straightforward. The Xumo system is truly a standout feature. It offers an intuitive interface that makes it incredibly easy to navigate between live TV and streaming apps. Whether you're in the mood for catching up on your favorite series or exploring something new, everything is just a click away. In terms of picture quality, the HD resolution delivers crisp and vibrant visuals, perfect for a smaller space like a guest bedroom. The compact 24-inch size fits well without overwhelming the room, and the sleek design adds a modern touch. For anyone looking for a reliable and affordable TV, I can't recommend this one enough. It strikes the perfect balance of functionality, quality, and price. My guests and family members have loved having it in the room, and I’m thrilled with the purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for taking the time to share your thoughts about the Pioneer 24” Class LED HD Xumo Smart TV! We’re thrilled to hear that it has been the perfect addition to your guest bedroom and that the setup process was smooth and straightforward for you.
We designed the Xumo system with user-friendliness in mind, so it’s wonderful to hear that you find the interface intuitive and easy to navigate. Our goal is to make it simple for everyone to enjoy both live TV and streaming services without any hassle.
We’re also glad to hear that you appreciate the picture quality and the sleek design of the TV. We believe that a compact size shouldn’t compromise on performance, and it's great to know that it fits well in your space while providing vibrant visuals.
Your recommendation means a lot to us, and we’re delighted that your guests and family are enjoying the TV as well. Thank you for choosing Pioneer; we truly appreciate your support and feedback!
- Pros mentioned:Easy setup, Picture quality, Price
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this TV 4 stars because prices and features. And because it wasn’t difficult to set up. Picture and sound is good. And not difficult to adjust settings or adding apps or connecting to Wi-Fi . As far as I’m concerned it was definitely worth buying.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Eulipion9, for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're glad you're pleased with the price, ease of setup, picture quality, sound, and user-friendly interface. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Easy setup, Picture quality, Sound
123
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture very clear. Sounds good. Easy to set up
I would recommend this to a friend - Pros mentioned:Picture quality, Sound
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for someone who was still using a tv with a converter box. As they have no internet, they are using an antenna and loving this tv. Picture and sound are great. The recipient is very happy with this tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that the recipient is enjoying the TV, especially with the antenna setup. It's great to know that the picture and sound quality are meeting expectations.
If any issues arise or if you have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure continued satisfaction with the TV.
Thank you for choosing Pioneer and for your thoughtful gift! Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality, Price
So good I own 4 different sizes!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 4 of these Pioneer Xumo tvs in various sizes. So convenient with the Xumo technology in searching tor programming, and pictire quality and sound are excellent. For the price thr quality is top-notch.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi KevinC50,
Thank you for your fantastic review! We’re thrilled to hear that you own four Pioneer Xumo TVs in various sizes and find them so convenient. It’s great to know that you’re enjoying the excellent picture and sound quality, as well as the ease of searching for programming with Xumo technology. We’re glad you find the quality top-notch for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Sound
Slow opening & switching between apps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is adequate. The time it takes the TV to start up and get to the apps is slow & switching between apps is slow too. The sound is good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you find the sound quality to be good. Your input on the startup time and app switching speed is valuable to us, and we appreciate you sharing your experience. Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Very good deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Install was pretty easy but remote is not so easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality, Sound
Excellent TV for small room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for small room. I used it in my office room, used small indoor antenna to watch OTA news. Sound is execellent also. Worth buing.
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality
Great TV for my kids.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Kids really love it for watching all their shows. Great picture quality, easy to operate.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DavidM, for your wonderful review of the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that your kids love watching their shows on it and that you find the picture quality great and the TV easy to operate. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, love the product. So clear and actually the perfect size for the space we have. Keep up the good work.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the TV set, got it on sale for $50, image is quality is superb
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great size for my daughter’s room. Perfect picture and size
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer Xumo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this smaller TV, excellent picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Right Size Kitchen Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A capable, right size Pioneer Smart XUMO TV for the kitchen. Clear picture, loud clear audio, including a voice command remote control. The amount built in apps are more than expected. The intergrated Spectrum App means one less cable box to I would be charged for which will pay for the TV in a few months.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RicNC,
Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s great to hear that it’s the perfect size for your kitchen and that you’re enjoying the clear picture, loud audio, and voice command remote control. The variety of built-in apps and the integrated Spectrum App sound like fantastic features, especially with the added benefit of saving on cable box fees. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture qualityCons mentioned:Remote control
Mr. CZ
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome everything works perfect I just don't like the remote control.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ChesterZ,
Thank you for your review! We’re glad to hear that you’re enjoying your new Pioneer 24” Class LED HD Xumo Smart TV and that everything is working perfectly. We appreciate your feedback about the remote control and will take it into consideration for future improvements. Your satisfaction is important to us, and we’re happy you chose us for your purchase. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Size
Glad I Bought It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice small tv for my she shed! Great picture and great sound at a very nice price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, MacGrandma! We're delighted to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a great addition to your she shed. It's wonderful to know that you're enjoying the picture and sound quality at such a nice price. If you have any other comments or need assistance, feel free to reach out! Patricia | Pioneer Support