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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $69.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not a good brand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv would just turn off on it's own. So i returned it for a different tv.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not everythin new is improved.

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started Malfunctioning within 2 weeks of purchase. Took it back to store for a full refund.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. I'm sorry to hear that it started malfunctioning so soon after your purchase. It's good to know that you were able to return it for a full refund.

      If you need any assistance finding a replacement or have any other concerns, please let us know. Your satisfaction is important to us, and we're here to help.

      Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused. If there's anything else we can do to assist you, please don't hesitate to reach out. BBY-ExBrand_Best_Buy_Pioneer