The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $69.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    best bang for your buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great! Amazed by the quality and sound that comes from it, definitely a great purchase for what it is!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're amazed by the quality and sound, and that you consider it a great purchase. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Easy setup, Picture quality, Sound

    Rated 4 out of 5 stars

    Decent Purchase. Very pleased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for my parents to watch YouTube on. Setup and connecting to Wi-Fi was quick. The only downside was that voice activation was only available in English and Spanish. I can't find a way to install Vietnamese. It turns on a few seconds after I press the power button making me think that I did not press it yet so I press it again and turn it off. Just have to get used to waiting a little bit. Overall the sound quality and visual display is decent for such an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality, Sound

    Rated 5 out of 5 stars

    123

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear. Sounds good. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Pioneer tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who was still using a tv with a converter box. As they have no internet, they are using an antenna and loving this tv. Picture and sound are great. The recipient is very happy with this tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that the recipient is enjoying the TV, especially with the antenna setup. It's great to know that the picture and sound quality are meeting expectations.

      If any issues arise or if you have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure continued satisfaction with the TV.

      Thank you for choosing Pioneer and for your thoughtful gift! Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price, Size, Sound

    Rated 5 out of 5 stars

    Perfect small wall TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and fit for my kitchen wall! Great picture, great sound, great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 4 out of 5 stars

    Slow opening & switching between apps

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is adequate. The time it takes the TV to start up and get to the apps is slow & switching between apps is slow too. The sound is good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you find the sound quality to be good. Your input on the startup time and app switching speed is valuable to us, and we appreciate you sharing your experience. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Excellent TV for small room.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for small room. I used it in my office room, used small indoor antenna to watch OTA news. Sound is execellent also. Worth buing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    Pioneer holds up to its reputation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is crystal clear and the sound is pretty rich. This is what I expect from Pioneer

    I would recommend this to a friend