Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, Size
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and size are perfect. This TV is Spectrum ready, including other apps. I needed a small TV for viewing while cooking dinner, etc. The TV was easy to set up with a voice guide leading me through the steps. I did need to adjust the picture colors to get it to my liking. That was easy to do.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DoilyLady,
Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV! We’re delighted to hear that the price and size are perfect for your needs and that the setup process was smooth with the help of the voice guide. It’s great to know that you found it easy to adjust the picture colors to your liking. If you have any other feedback or need further assistance, please don’t hesitate to reach out. Enjoy your new TV while cooking dinner! Patricia | Pioneer Support
Doubles as a monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for my home office so that i would have a monitor and tv all at once. The installed apps have been working nicely and it conenxted to my internet just fine. I did have trouble getting the HDMI to work initially but that was easily resolved. Now i can use the screen for work needs and watch tv if i have downtime
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Homequick,
Thank you for your review of the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that the installed apps are working nicely and that it connected to your internet without any issues. It's great to know that you were able to resolve the initial HDMI problem and now use the screen for both work and entertainment. If you have any other questions or need further assistance, feel free to reach out. Enjoy your versatile setup! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
24 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the 24 inch perfect size for my camper, only draw back is it doesn't have the Roku app on it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi PatriciaS,
Thank you for your review of the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that the TV is the perfect size for your camper. We understand that not having the Roku app can be a drawback, and we appreciate your feedback. Your input helps us improve our products and services. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good tv overall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color. The sound quality could be better. A bit complicated setting up custom screen settings. Overall it's a good tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're glad to hear that you appreciate the color quality of the Pioneer 24” Class LED HD Xumo Smart TV. We value your feedback about the sound quality and the complexity of setting up custom screen settings. If you need any assistance with these settings or have any other questions, feel free to reach out.
- Shiela | Pioneer Support
Pioneer 24"Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and Nice picture. However, the sound goes out sometimes and the picture freezes. Don't know if I've had it a month yet.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that you enjoy the sound and picture quality. Your feedback about the sound and picture issues is valuable to us, and we appreciate you bringing it to our attention. Enjoy your TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
Cutesy TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my office and it fits just right on top of a stand but unable to install my Directv app unfortunately.
I would recommend this to a friend- Pros mentioned:Easy setup, Picture quality, Sound
Decent Purchase. Very pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically for my parents to watch YouTube on. Setup and connecting to Wi-Fi was quick. The only downside was that voice activation was only available in English and Spanish. I can't find a way to install Vietnamese. It turns on a few seconds after I press the power button making me think that I did not press it yet so I press it again and turn it off. Just have to get used to waiting a little bit. Overall the sound quality and visual display is decent for such an incredible price.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Perfect TV for the right space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Pioneer 24” Class LED HD Xumo Smart TV for my guest bedroom, and it has been an excellent choice! From the moment I unboxed it, the setup process was a breeze. Even for someone not overly tech-savvy, getting everything up and running was quick and straightforward. The Xumo system is truly a standout feature. It offers an intuitive interface that makes it incredibly easy to navigate between live TV and streaming apps. Whether you're in the mood for catching up on your favorite series or exploring something new, everything is just a click away. In terms of picture quality, the HD resolution delivers crisp and vibrant visuals, perfect for a smaller space like a guest bedroom. The compact 24-inch size fits well without overwhelming the room, and the sleek design adds a modern touch. For anyone looking for a reliable and affordable TV, I can't recommend this one enough. It strikes the perfect balance of functionality, quality, and price. My guests and family members have loved having it in the room, and I’m thrilled with the purchase!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for taking the time to share your thoughts about the Pioneer 24” Class LED HD Xumo Smart TV! We’re thrilled to hear that it has been the perfect addition to your guest bedroom and that the setup process was smooth and straightforward for you.
We designed the Xumo system with user-friendliness in mind, so it’s wonderful to hear that you find the interface intuitive and easy to navigate. Our goal is to make it simple for everyone to enjoy both live TV and streaming services without any hassle.
We’re also glad to hear that you appreciate the picture quality and the sleek design of the TV. We believe that a compact size shouldn’t compromise on performance, and it's great to know that it fits well in your space while providing vibrant visuals.
Your recommendation means a lot to us, and we’re delighted that your guests and family are enjoying the TV as well. Thank you for choosing Pioneer; we truly appreciate your support and feedback!
- Pros mentioned:Easy setup, Picture quality, Price
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this TV 4 stars because prices and features. And because it wasn’t difficult to set up. Picture and sound is good. And not difficult to adjust settings or adding apps or connecting to Wi-Fi . As far as I’m concerned it was definitely worth buying.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Eulipion9, for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV. We're glad you're pleased with the price, ease of setup, picture quality, sound, and user-friendly interface. We appreciate your business! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Remote control
Pioneer - 24: Class LED HD Xumo Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV setup and was watching shows for a few days. The next day, it would not power on w/remote nor the on button. I had noticed another review re remote not working. Will try replacement before giving up on model. Will not recommend if replacement shows the same problem.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, BeaH! We're glad to hear that you initially enjoyed watching shows on your Pioneer 24” Class LED HD Xumo Smart TV. We appreciate your patience and hope the replacement works perfectly for you. Your feedback is valuable to us, and we're here to ensure you have a great viewing experience. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality, Sound
Slow opening & switching between apps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is adequate. The time it takes the TV to start up and get to the apps is slow & switching between apps is slow too. The sound is good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're glad to hear that you find the sound quality to be good. Your input on the startup time and app switching speed is valuable to us, and we appreciate you sharing your experience. Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Very good deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. Install was pretty easy but remote is not so easy to use.
I would recommend this to a friend - Pros mentioned:Price
Great Little HDTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this 24" TV as a second screen to my computer for work-at-home. It's a step up from my previous set up. Only draw back from using it as a second screen is the text is a bit jaggy. It gets better with the Sharpness setting set to zero but still a bit jaggy. Not a deal breaker but can make some text difficult to read at times. Initial set up was a breeze - great TV for the price ! Catch it sale if you can. Its a HDTV so don't expect eye popping visuals.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Mr. CZ
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is awesome everything works perfect I just don't like the remote control.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ChesterZ,
Thank you for your review! We’re glad to hear that you’re enjoying your new Pioneer 24” Class LED HD Xumo Smart TV and that everything is working perfectly. We appreciate your feedback about the remote control and will take it into consideration for future improvements. Your satisfaction is important to us, and we’re happy you chose us for your purchase. Patricia | Pioneer Support
- Pros mentioned:Easy setup
Nice budget tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV for my kitchen and this was a good buy. Color is good and the setup was simple. I took off a star because the volume could be a lot better and there is some lag when changing channels. For the price it a good tv.
I would recommend this to a friend - Cons mentioned:Casting
Great Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works very well. The sound quality is good. The only real complaint I would have is the casting ability, It is not very reliable.
I would recommend this to a friend - Pros mentioned:Picture quality
Good small size tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it and set it up and has good picture and sound for the size. Good size i would have to say and set up was good. Even has boice setup if you want to walk you thru.
I would recommend this to a friend - Pros mentioned:Price
Nice pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv’s sweet for the price, perfect for bog bathroom or smaller garsge tv. For the price coildnt be happier
I would recommend this to a friend - Pros mentioned:Picture quality
Good product fot the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the price. Great for wall mounted monitor and tv combined
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Xtran,
Thank you for your positive review! We're delighted to hear that you're enjoying your Pioneer - 24” Class LED HD Xumo Smart TV. It's great to know that you find it to be of very good quality and that it works well as both a wall-mounted monitor and TV.
Your feedback is important to us, and we're glad to see that our product meets your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Price
Good “pioneer” picture.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right. The picture and sound are good. I havent finished setting up yet. Hoping it will stream well, too.
I would recommend this to a friend