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Customer Ratings & Reviews

Model:
PN24-551-24U
SKU:
6569626
Your price for this item is $69.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 302 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, size, easy setup, sound, and HD resolution of the 24” Class LED HD Xumo Smart TV. They describe the picture quality as excellent, the price as great, the size as perfect, the setup as easy, the sound as good, and the HD resolution as amazing. However, there are some concerns about the remote control not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 204 reviews
  • Pros mentioned:
    Easy setup, Size

    Rated 5 out of 5 stars

    Wonderful little TV, Xumo is better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this little guy to replace a 3-year old TCL Roku tv. I couldn’t go larger than 30” due to the width of the area between two doors. Pretty happy with the decision. Easy setup and mounting with 100x100 vesa, and all the features - voice remote, apple airplay, Bluetooth, 3 hdmi inputs. The Xumo service recommeds (but does not require) account creation to install and use apps: Netflix, Hulu, Disney, Peacock, HBO Max, Paramount+, Prime Video, YouTube, and Apple TV+ which work great and are reasonably responsive for a budget-level smart TV. If using antenna, channels are easy to navigate and can be viewed separately from streaming services, unlike Roku and FireTv which mash both togther. Speakers are above average for a TV this size as an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great! Amazed by the quality and sound that comes from it, definitely a great purchase for what it is!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that you're amazed by the quality and sound, and that you consider it a great purchase. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the quality of this TV, very good picture and with xumo built in no need to have another streaming box or stick. The TV is very lightweight as well. I tried to also use it as a monitor as it was such a good price, it was okay, but it’s still not a monitor. Very happy with my purchase and would highly recommended buying this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Semi truck TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent lil TV, I was skeptical about the OS with the smart apps but it’s steady for the price. No issues at all, doesn’t skip and plays everything. I’ll attach some pics. I have it mounted in my Volvo semi truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 24" Pioneer Xumo TV. Fits perfectly under my kitchen cabinets. Smart TV interface responds very fast with no lag. The TV speakers sound is amazing. Many apps to watch. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV for the RV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for the RV. Picture is nice and sharp. Works pretty decent in the sunlight. I was surprised. Will be getting another one 32" soon, for the common area of the RV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer did good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple UI and it has a great clear picture. Set up in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price, clear picture and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Small TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price for the quality. Picture, color, and sound are as I had expected. Mounting the TV went smoothly. A nice small TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, CieraB! We're delighted to hear that you're satisfied with the quality, picture, color, and sound of your Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that the mounting process went smoothly and that you're enjoying your new TV. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Superb Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV never disappoints. Absolutely love my 55” direct lit . The color and sound are unbelievable. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new security monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small rv room etc and even better for security system monitor

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback, DavidH! We're thrilled to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your small RV room and works wonderfully as a security system monitor. It's great to know that you're finding multiple uses for it, and we appreciate you taking the time to let us know! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Xumo tv pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bang for the Buck Excellent quality and easy to install and use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you found the product to be a great bang for the buck. It’s wonderful to know that you appreciate the excellent quality and found it easy to install and use. If you have any other comments or need further assistance, please don’t hesitate to reach out! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Enjoy entertainment while cooking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is excellent for my countertop in the kitchen. The design is very slim, which makes it perfect for the ideal. Small spot would recommend this for anyone that I know that needed a small TV in their kitchen.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it's an excellent fit for your kitchen countertop and that you appreciate its slim design. Your recommendation means a lot to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV picture + bluetooth + ROKU device added.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything made it easier without issues. Great TV remote - ZUMO program (FREE) Overall - ENJOY!. Bluetooth - wireless earbuds (Dont distub neighbors who sleeps, loud) thats a plus. See actress - LAW & ORDER SVU on peacock, her face is showing, HD very clearly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi YagMe,

      Thank you for your positive review of the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that everything works smoothly and that you enjoy the TV remote and the free Zumo program. If you have any questions or need further assistance, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Easy setup, Picture quality, Sound

    Rated 5 out of 5 stars

    123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear. Sounds good. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who was still using a tv with a converter box. As they have no internet, they are using an antenna and loving this tv. Picture and sound are great. The recipient is very happy with this tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that the recipient is enjoying the TV, especially with the antenna setup. It's great to know that the picture and sound quality are meeting expectations.

      If any issues arise or if you have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure continued satisfaction with the TV.

      Thank you for choosing Pioneer and for your thoughtful gift! Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price, Size, Sound

    Rated 5 out of 5 stars

    Perfect small wall TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and fit for my kitchen wall! Great picture, great sound, great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    So good I own 4 different sizes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 4 of these Pioneer Xumo tvs in various sizes. So convenient with the Xumo technology in searching tor programming, and pictire quality and sound are excellent. For the price thr quality is top-notch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi KevinC50,

      Thank you for your fantastic review! We’re thrilled to hear that you own four Pioneer Xumo TVs in various sizes and find them so convenient. It’s great to know that you’re enjoying the excellent picture and sound quality, as well as the ease of searching for programming with Xumo technology. We’re glad you find the quality top-notch for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Easy setup, Size

    Rated 5 out of 5 stars

    My Pioneer Xumo Smart TV, A Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Pioneer TV. The size is perfect for my Snack Bar. The screen is clear and sharp. It is easy to turn on and change channels. There are many choices to select from. I am still looking for the many things this Smart TV can do. But right now I am enjoying a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Excellent TV for small room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for small room. I used it in my office room, used small indoor antenna to watch OTA news. Sound is execellent also. Worth buing.

    I would recommend this to a friend