Customer Ratings & Reviews
- Model:
- B09NLDYGHQ
- SKU:
- 6494617
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
INSTALL HELP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cam is great!!! this one is made for out buildings and small apartment’s Word to the wise if you look at the bad reviews, dont believe them. do not over torque mounting screws for door bell, it will cause case to break its weather seal, do not install pig tails, direct wire it at door bell and indoor hard wire chime, use jumper that goes to indoor hard wire chime, do not bridge hard wire indoor chime so that it still works, it will cause wireless chime and cam not to work right. will not work on wifi6 or wifi6e router or mesh, unless systems have guest wireless accounts that u can set too wpa-wpa2 and guest network’s need to be able to see whole network. last after program make sure to set static route for door beel and chime in case of power outage.
I would recommend this to a friend - Cons mentioned:Compatibility
compatibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works great but is not compatible with the Xfinity system so now I have a collection of apps and will not work with the existing doorbell so you have to have the chime
I would recommend this to a friend - Cons mentioned:Compatibility
Door ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do far a reliable product, in plan to install a ring spot camera with night vision and a flood camera too for the back and have them both connected to the same system
I would recommend this to a friend - Cons mentioned:Compatibility
Transformer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome. Just was not compatible with my home’s dated transformer
I would recommend this to a friend - Cons mentioned:Compatibility
It does the job...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works well. But there's no reason why this could not have been designed to allow us with existing doorbell chime. There are other smart doorbells on the market that does work with existing chimes. I only got this to work with the rest of my ring alarm system. For that purpose great. Stand alone, i would probably consider other options.
I would recommend this to a friendBrand response from Ring
Posted .Hi Kcohen. I'm glad to hear your Video Doorbell Wired is working well, and I'd be happy to offer some clarification. While the Video Doorbell Wired cannot ring your internal chime kit, you can receive audible notifications in your home via the Ring Chime or a compatible Alexa-enabled device. To learn more about which Alexa devices work with Ring, check out this Help Center article: https://support.ring.com/hc/en-us/articles/360031246412-Ring-Supported-Alexa-enabled-Devices. If you still have questions, try searching the Ring Community to find answers from other neighbors. You can find the Ring Community, our peer-to-peer forum at https://community.ring.com/. Best wishes, Ashley from Ring.
- Cons mentioned:Compatibility
Wired door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one tells you it won’t be compatible with your old doorbell and you’ll probably need an electrician as soon as the power blank ones during a storm. It didn’t work anymore. It would not link up again with Wi-Fi where everything else in my house did return the item.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi VeronicaP.
Thank you for taking the time to share your experience with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you have some concerns with the features of the Ring Wired Doorbell. The Ring Video Doorbell Wired requires an existing doorbell as a power supply but does not sound your existing chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device.
If your device is not reconnecting to wifi after a power outage, it may need to be rebooted. For wired Ring devices, you can turn off the power at the circuit breaker, wait a few seconds, then turn it back on. The device will reboot automatically when power is restored.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Cons mentioned:Compatibility
Only use if your house was built sooner than 1990
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with homes that are built before 1990, unless someone has rewired the home. Just having two wires come out, does not constitute the ability to hook this device up.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DavidR. I know it can be confusing to install a new device, but I'd be happy to point you in the right direction. The Video Doorbell Wired is compatible with doorbell systems supplying 10-24 volts AC, at 50 or 60 Hz, 20-40 VA max. It's important to note that the Doorbell Wired will not ring your internal chime kit. The provided Ring Chime can be connected to your Video Doorbell Wired in the Ring app so you can hear audible alerts in your home. If you have any other questions, try searching the Ring Community https://community.ring.com/ to find answers from other neighbors. Best, Ashley from Ring.
- Cons mentioned:Compatibility
Ring-Wi-Fi Smart Video Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found out that the Ring-WI-Fi Video Doorbell was NOT compatable to the wiring in my house. I should of had a salesman who is knowledgeable on the Ring Doorbells. My salesman admitted that he was NOT very knowledgeable and I am not a tech person!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi dcoop. Having all of the relevant information available to you before purchasing a smart home device is definitely important. Several Ring Doorbells are battery powered and do not require any in-home wiring, which may work better than the Video Doorbell Wired. You can find a product comparison of all the Video Doorbell models here: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison. I hope this helps. For any additional questions, feel free to ask on the Ring Community at https://community.ring.com/ to get answers from other neighbors. All the best, Ashley from Ring.
- Cons mentioned:Compatibility
Not working as Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is advertised wrong as after I installed it and the other Items could not get the ring app from Microsoft store to work and called Ring Support and was told that it does not allow it to work on any windows devices only on android and apple operation systems
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Indmechanic,
Thank you for taking the time to share your Ring experience with us. We strive to deliver quality devices that will serve you in the long run, as we understand that you will be relying on them to keep you updated on activity at your home. You should be able to enjoy the peace of mind that the Ring Video Doorbell Wired is designed to add to your home security.
You are correct. Ring Windows/Mac and desktop apps are no longer receiving updates for new devices and features. Please note that while certain features and products are no longer supported by the desktop apps, the apps will continue to receive critical security and bug updates. Here is a helpful article that describes this in more detail: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App.
We would love to connect you with an online forum to discuss your concerns in more detail. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring