Customer Ratings & Reviews
- Model:
- 3820R2
- |
- SKU:
- 6479078
Customer reviews
Rating 4.8 out of 5 stars with 8758 reviews
(8,758 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, Wi-Fi performance, and the included voice remote control of the Streaming Stick 4K. Many also praise the picture quality and streaming capabilities, while some users note concerns about the remote's battery life and occasional compatibility issues with certain devices. A few users mentioned the device overheating, though this was not a widespread concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Remote controlCons mentioned:Overheating
Rated 5 out of 5 stars
Super upgrade to older HD Ruko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the 4K/HDR stick from older HD model. Noticeably better 4K picture on my 75" Samsung 4K TV. Great easy to use remote RF control. Ordered extension to prevent overheating.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
would recommend.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace the old streaming stick we had because it overheated. this one hasn't overheated once.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Overheating
Rated 5 out of 5 stars
Will Stick with ROKU
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a previous ROKU of the same model. After a couple of years, that one had died out, overheated I think. I have this now for a while, will wait and see if overheating and dying out is a common problem after a couple of years. The device is convenient and works well, I like the app (listening to headphones through a device is nice touch) and like other things about ROKU. If this one ever fails, I will still stick with ROKU, but I might try one of their other models. Easy to add channels as subscriptions to services are purchased as well as removing them if subscriptions have ended. Great for bringing all your subscriptions to one device and having them on your TV. Lots of free options as well!
I would recommend this to a friend - Pros mentioned:Wi-fiCons mentioned:Overheating
Rated 5 out of 5 stars
Excellent Stick for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to access your online streaming platforms. Once in a while it would say that the device is overheating but hasn't caused any problems. Easy to setup and portable if you want to take it with you when you travel.
I would recommend this to a friend - Pros mentioned:Wi-fiCons mentioned:Overheating
Rated 5 out of 5 stars
Bought this instead of a new tv & LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to bring my TV back to life and I am very satisfied. My smart TV was beginning to slow down in its ability to stream content. I got the streaming stick to avoid buying a new tv. As long as I use an extension cord to keep the streaming stick away from the back of the tv, it never overheats...it was apt to do so before I got the extension. I love that the Roku remote turns tv off and on. Overall, I absolutely love it.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Overheating
Rated 5 out of 5 stars
Replacement rokku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my last rokku device because if was overheating. Got my new one and it is working great!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Overheating
Rated 5 out of 5 stars
Great streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great. Our older version used to overheat but this one never does.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
Replacement Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older model. Older model was working just fine until I got an "over heating" message while watching tv one night. Didn't want to fry my tv so I bought another Roku. Works just like the older model except it is not overheating. Really like the Roku devices and will probably keep buying them. Great streaming device for the money. Lucky it was on sale for $10 off. Saved some money.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
Work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, the only things I don't like after experiencing this with a few of these is that they may overheat (sometimes) and you'll get a warning on the screen about it. Another thing I don't like is that (sometimes) they need to be reset to factory settings when they no longer respond. But it's my go-to for streaming on the television.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
Upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decide to upgrade bc previous Roku device kept overheating. This one works perfect!!
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
P.S. on Roku Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing I like best about this Roku Streaming is that it turns off after being idle for 15 minutes or so. That prevents overheating.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 5 out of 5 stars
Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works so well. The older style RoKU was over heating and this style is less likely to overheat.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 3 out of 5 stars
Best of mediocrity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though we have yet to find a better streaming device, Roku is mediocre. Every time we get a new one, its lifespan is just a bit shorter than the last. Our first one lasted 3.5 years, second lasted just more than 2, then 2, then 1, and the identical one just previous to this 8 months. Not much faith this one will last more than 8months… but so far, it works well. No overheating yet in week 1 of using it.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 4 out of 5 stars
Nice device.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a problem with over heating and will stop playing. I had to get an extender so the heat from my tv won’t shut it down. Outside of that it works great.
I would recommend this to a friend - Cons mentioned:Overheating
Rated 3 out of 5 stars
This could have used more thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku but this new remote is very poorly designed. The mute button on the side is really obnoctious and is constantly being hit. The Roku has overheating issues and i wish i had just kept my old one. The only reason i "updated" was to have power and volume bottons on the remote so i didnt need to keep using 2 remotes
No, I would not recommend this to a friend - Cons mentioned:Overheating
Rated 3 out of 5 stars
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new sticks overheat quickly and doesn’t last long. Make sure you get the insurance. My first roku stick lasted 5 years. After this, I will not purchase again.
No, I would not recommend this to a friend - Cons mentioned:Overheating
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with this product. Overheats and caused TV failure.
No, I would not recommend this to a friend - Cons mentioned:Overheating
Rated 1 out of 5 stars
Works ok but then starts overheating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these sticks back in March. One of the sticks is now having an overheating issue after about an hour of use. I have used there extender cable and changed locations without help. There support is horrible. Chat or email and they tell you the same thing over and over again. Unplug retry etc. You get what you pay for on this device. I would recommend staying away from it as many others have the same issue.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, thanks for your feedback. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck.
As a reminder, you may want to try finding a cooler location for your Roku player. For example, avoid placing the unit in direct sunlight, or inside a cabinet (or other enclosed space). Similarly, avoid placing the unit on top of other electronic devices such as cable boxes, routers, or audio/video receivers, as these also tend to emit heat.
We hope this helps!
Roku Customer Advocate