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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 229 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the easy-to-clean feature and the five burners that make cooking different dishes simultaneously a breeze. The griddle and WiFi connectivity are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 229 reviews
  • Pros mentioned:
    Burner size, Ease of use, Griddle

    Rated 5 out of 5 stars

    Top Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the griddle feature and large middle burner. Also, a breeze to clean. Arguable the best option for home cooking on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove works as expected. Took a few months to receive, not stores fault. However, Wok Grate is not included. After sales rep told me it did. Samsung manual is misleading, and Samsung customer service is awful, and their managers are just as bad. So, Wok Grate is not included.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Perfect for our kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super output and love the versatility of the five burners. Went with this unit as we were impressed with the size and weight of the grids. The unit comes with a cap for the smart bluetooth sensor if you want to remove. We did to give it a cleaner look. Blue lights around the knobs handy to see if on from a distance.

    I would recommend this to a friend
  • Pros mentioned:
    Griddle

    Rated 5 out of 5 stars

    Love The Stove!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a kitchen remodel... moved from electric to gas, love the Samsung brand. The blue accent lights on the knobs are nice touch. It came with a griddle that is easy to remove. It also has WIFI connection capabilities. I have not used this function.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets on deciding to go with the Samsung. It looks great and the burners appear to be of a really good quality. Knobs have a good feel and function to them and that middle burner is a flame thrower! Very happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase, the Bluetooth fob didn’t fit against the wall. Didn’t think I would use it anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung cuts a corner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove top works well. The complaint I have with this unit is that with careful use the powder coated grates chipped easily and soaked up stains that don't come out. I tried using commercial degreaser after use to remove stains in the metal gride with no success. The stove top looks like it was years old after 2 months of use. It makes the stove top look dirty and worn quickly. Wish there was an aftermarket grate top that could be purchased to improve the look. The last stove top was 10 years old and looked better at the end than this one does now!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Gas Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop! Very solid construction and love the blue lights when turned on. The grills are very sturdy cast iron! Definitely would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Cooktop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Cooktop, it was a tight fit, however it looks great with placement over the oven. The cool blue LED lights around the knobs are a nice touch! The burners lite quickly and burn smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stove is very nice but is missing the wok grate I need this thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this stovetop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stovetop. Very happy I made the purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Anna, congratulations on your new Samsung Cooktop and thank you for taking the time to share your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingggg cook top runs flawlessly and flames are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my new cooktop and I’m really happy. I like the black color and the blue light.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product finishing does not stay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At initial install this was gorgeous and I loved it, within 6 months the finishing had begun to detoriate despite limited use and no harsh chemicals. 15 months in, already looking for a new product, since not only does it look awful in my kitchen now many of the burners struggle to ignite causing a gas smell while trying over and over again and it’s no longer covered in warranty. I wish I didn’t buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RebeccaM,

      We appreciate you sharing your experience and for choosing Samsung for your cooktop needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 2 out of 5 stars

    Do not recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my cook top but apparently I ended up a used item. It has a tupe of chemical white burn on the stainless steel that won’t come off. I believe this is either from the maker or it might have been used and it was cleaned with a chemical. I received it yesterday and im on my way to exchange or return it to the store. The grills are missing the rubbers on the bottom as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Burner size, Design, Ease of use

    Rated 5 out of 5 stars

    Excellent Addition to Our Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking addition to our kitchen. Replaced another cooktop which was hard to regulate the heat of the burners. This has five burners with different heating which makes it great for cooking different things at the same time. Very stylish and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Love everything about this cooktop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is superior to our older model. Everything cooks faster and better. The burners are different sizes and the two on the left combine to heat an optional griddle that we use all the time. Every time a burner is turned on, a blue light goes on around the knob. It makes spotting it easier when you walk by. It also looks great when the lights are low or off. Word of caution, when you buy the 5 burner model like this one, you give up a fan in the center of the cooktop, which means you are going to get a down draft for more money than the cooktop. Ouch.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Griddle

    Rated 5 out of 5 stars

    Samsung Range Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for a month now and couldn’t be happier. It is a very elegant and powerful range. We haven’t had any issues with it at all. It was easy to install and hook up. We love the solid look and feel of the knobs. The burners light up right away. The griddle is a nice added bonus. We have used it multiple times already to cook eggs, grilled cheese and French toast.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The center burner is a beast! Great for getting a great sear using my large cast iron skillet. Just check that the included kit fits your home connection for the gas. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size, Ease of use

    Rated 5 out of 5 stars

    Samsung cook top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cook top. The burners are clearly marked on the controls. The center burner heats pots so rapidly. It is easy to clean.

    I would recommend this to a friend
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