Customers commend the 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial for its compact size, making it ideal for smaller spaces. They also praise its ease of use and effective drying performance, with many noting the convenient settings and fast drying times. The dryer's ability to thoroughly dry clothes is frequently highlighted. Overall, customer feedback points to a positive experience with this appliance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 68 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Samsung dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great compact design let me install it in my rv,
Has been working great and its easy to use, nice and simple dryer overall
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Smart Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing dryer! Mine crapped out on me, and I found this one as open box, and excellent condition! Ordered it online, picked it up the next day, and got it hooked up! I will definitely be purchasing the Samsung washer when mine craps out! I would give 10 stars if I could!
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Smart Electric Dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet, efficient, and easy to operate…love my new dryer!
Another plus…Best Buy online ordering was easy, and the delivery was flawless.
I would recommend this to a friend
Rated 1 out of 5 stars
Walking dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, I only used this dryer once. The washer dryer stackables were installed in my renovated closet and looked really good. When I was washing my second load of clothes, and drying my first, the whole combo literally walked out of my closet. I spent a lot of money in renovations to only be disappointed in the reason i renovated in the first place.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Colette L,
We understand your disappointment about the performance of your Samsung dryer and washer. We are here to help you.
I have shared links below that can help you with your appliances. Please watch the video and click on all the embedded words inside the article.
The Samsung dryer is shaking or vibrating. https://www.samsung.com/us/support/troubleshooting/TSG01109143/
The Samsung washing machine is shaking. https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung appliances.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
When you message us, please provide us with this reference number 1146846031, which will help our team pull up your information.
^Rainly
Rated 1 out of 5 stars
Rattle on side Panel
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to confirm as BestBuy installation after 5 attempts was never completed..with rattle on right side still occurring since new purchase 2 months ago. I cannot have intimidating service technician back to determine cause of rattle. Initial experience was they had installed crooked on stacking HW with only 3 of 4 legs in HW. I am stuck with rattle but does go away after 5 minutes. All other features work well from what I can determine . Make sure appliances are installed correctly to get true value from them!
No, I would not recommend this to a friend
Pros mentioned:
Settings
Rated 4 out of 5 stars
Owner
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
seems like a good dryer for the money, I like the choice of multiple settings. Slightly noisy. The Dryer was damaged in
shipping but a new one was sent ASAP.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance, Size
Rated 5 out of 5 stars
Great for a little unit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small but dries everything well and is easy to use
I would recommend this to a friend
Rated 5 out of 5 stars
Dryer working great. Great installation crew.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, we are very pleased with the Samsung. The capacity is much larger than the Bosch that we had for many years, and the dryer is not overly noisy. The appliance does a good job of drying. Best of all, the Geek Squad installation crew was amazing. Kept us informed of arrival time, did a great job of installation in a very tight space, and even explained the appliance to us. I recommend always shopping at Best Buy
I would recommend this to a friend
Rated 4 out of 5 stars
Little but Powerful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had to trade our full size washer and dryer for this smaller size pair. Although it’s taking some getting used to, it does hold more clothes than I first thought it would. So far everything seems to be working fine and overall we’re pleased. One problem does seem to be when the dryer signals the clothes are dry, some of them are still a bit damp.
I would recommend this to a friend
Rated 3 out of 5 stars
Average
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Average small dryer. Matching washer is relatively better. Subtle abnormal rattling. Drying performance is variable as if the sensors are not always accurate.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Danny,
I can't even imagine what you are going through right now. Let us help make the experience with your dryer better.
Here is a link for troubleshooting steps for your dryer that is making a rattling noise. It includes a video and kindly choose the one that matches the situation of your dryer.
Samsung dryer is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01000979/.
Here is a link for troubleshooting steps for the sensor of your dryer that is not always accurate. Kindly choose the corresponding one that matches your dryer's situation.
Clothes are not dry after using the Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
Please provide us with this reference number (125315) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Great dryer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung technology make this purchase well worth the money spent.
The Best Buy team delivered on time and were thorough with installation!
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Very nice compact dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer is perfect size, love the look, has lots of different options, drum feels big for its size. Only downside is it doesnt come with power cord, feel that any appliance should come with power cord, especially when I got the matching washer that did come with a power cord.
I would recommend this to a friend
Pros mentioned:
Drying speed, Ease of use
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome dryer! It works and does what it needs to do! High quantity and simple install! Easy to use! Good for small homes and tight spaces!
I would recommend this to a friend
Pros mentioned:
Settings, Size
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the dryer. Many settings makes it easy for all fabrics. Fits well in my space.
I would recommend this to a friend
Pros mentioned:
Performance, Settings
Rated 5 out of 5 stars
Excellent Clothes Dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works so well! It does everything I'd hoped & more. The dryer settings are easy to understand & meet my needs exceedingly well.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Dryer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a dryer and loved it but later upgraded to a bigger model and added the matching washing machine
I would recommend this to a friend
Rated 5 out of 5 stars
Washer and dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect everyone I loved it super comfortable and the best the space they save
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality and very easy to use! Also you get to use the phone.
I would recommend this to a friend
Rated 1 out of 5 stars
Samsung Junk
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do Not Buy this machine:
I have now owned one of these for just over 90 days. The first call to Samsung was about 60 days from delivery. Basically got the thing going by resetting the unit (unplug/plug in). This worked for about 2 or 3 weeks. Then it started repeating. On day 80 I couldn't get it to go at all. I finally convinced Samsung telephone support that I needed a technician. It took another 10 days of so to get one on site. He replace the entire control panel. That allowed the unit to work for another 2 days. This morning it stopped working again. Another call to Samsung and am now awaiting a call back from a elevated call group in the next 24 hours. I am thinking my best solution is to call the local news station and have them do a story on this piece of junk. If I could get Samsung to buy it back I would start over with another manufacturer. I should have known. I had an expensive Samsung refrigerator quit on my after less than 5 years. Just junk.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
We understand how disappointing it can be to have a dryer that keeps failing on you, PaulE. We would like to have a direct conversation with you to hear about your overall impressions of this experience, go over your options, and address any other issues you may have.
Please feel free to get back to us via the following options: