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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 2992 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the quiet operation, excellent cleaning performance, and ease of use of this 4.5 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its large capacity and find it to be a good value for the price. However, some users have noted that the lack of an agitator and the spin cycle could be improved. A few customers have also reported concerns about the washer's balance and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 598 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Mighty Fine Washer!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung washer and dryer set that works like a charm and fits my laundry area perfectly. I opted for the washer install package with parts. The first delivery did not go too well because it was determined that 2 of the numbers in my address were flipped so the first crew told me that could not deliver and I had to reschedule the install. The second crew that came a week later was great. I’ve been using the units for the past 2 weeks now and I can’t complain. My clothes are clean, the units are sleek, and they don’t make a lot of noice while running which is nice because I work from home and have opted to wash a load or two mid day. The washer can hold a nice amount of clothes and everything gets clean. The spin cycle is great and effectively gets just about 95% of all the water from my clothes which helps to ensure my dry time will be greatly reduced so I’m able to do more loads in a shorter span of time. Both the washer and dryer are really easy to use in my opinion but the star is the washer. All in all I would give the washer and dryer unit and the install service a 10 out of 10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer. It’s big and quiet. Doesn’t have an agitator so hold more clothes. Matches dryer, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet, that is the first plus! During washing cycle or spin cycle I cannot hear it! Great performance to me, clean clothes and quiet. There are soap & softener dispensers easily accessible. The appearance of the machine is also appealing, I personally like the lid because it isn’t just white. Nothing bad to say about this machine. Delivery was quick, very pleasant and courteous men to whom were very knowledgeable of what needed to be done for set up. Online ordering was exceptionally clear and arranging for delivery couldn’t be easier. Very happy I made this purchase, very happy with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome Samsung Washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Lots of space inside for clothes and towels. Easy to use and quiet. Needed something to replace my whirlpool and wanted to be able to wash bedding easier. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is my second washer of this model, we replaced the washer at our old house and then moved and needed to buy a new set for the new house so I decided to get this one again because it worked well for the few months that I used it at the previous home. I like all of the setting options, it runs pretty quiet, and I always know when it’s done since it plays a really long song at the end. I don’t really have any complaints, seems to clean clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung with better spin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over last washer (4 year old Whirlpool) which jumped all over during the spin cycle. Clothes are clean and fairly dry at the end of a cycle with this Samsung. Only missing a spin only option.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a brand name I like . Excellent, quality, same review as the dryer. The size for the washer is perfect for a family of five. It also gives a tune when the cycle is done. But if your not tall enough it’s probably hard to reach in and remove clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this washer its worth it. I like that it hold alot of clothes and noiseless.you can set it to multiple settings and its self cleaning. If you want a really good washer then Samsung is the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The washer is pretty silent and gets the clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Works well. Quiet! No shaking the whole house or no sounds like it is an air plane taking off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set and the washer is quite and so big in the inside really love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    "Excellent decision."

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's the translation: "The washing machine is quiet and saves water. It has been a good decision to buy it. I am very happy with it."

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washing machine hookup - removal & haul off of

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved ease of working with Best Buy by phone. Thank you for making delivery hazels free with continual updates about time of arrival of delivery. Guys C we’re proficient~ friendly- knowledgeable and coen right nice guys. Love my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A honey of a machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best washing machine I ever had it’s quiet runs smoothly no high speed wolbly and it looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine so much. I want to set up a little table in the basement and just look at it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value and great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washing machine! Quiet, efficient, and has several different washing options. I highly recommend this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. It washes the clothes better then my last washer and is very quiet can’t even hear it from the next room over.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality washing machine…. Runs quiet no vibration…. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer engery saver and it’s so quiet no noise at all

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Working well so far. Delivered fast and installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. Delivered fast and installed properly.

    I would recommend this to a friend