Customer Ratings & Reviews
- Model:
- WA45T3200AW
- |
- SKU:
- 6416175
Customer reviews
Rating 4.6 out of 5 stars with 2993 reviews
(2,993 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the quiet operation, excellent cleaning performance, and ease of use of this 4.5 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its large capacity and find it to be a good value for the price. However, some users have noted that the lack of an agitator and the spin cycle could be improved. A few customers have also reported concerns about the washer's balance and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise levelCons mentioned:Spin cycle
Rated 5 out of 5 stars
Samsung with better spin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement over last washer (4 year old Whirlpool) which jumped all over during the spin cycle. Clothes are clean and fairly dry at the end of a cycle with this Samsung. Only missing a spin only option.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 5 out of 5 stars
Sing-songy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sings! It sings a little song when the load is complete. It makes me so happy. As far as the actual performance - I give it an A! The quick wash function has been super useful on nights that I work late and need to get a quick load in before bed. The only thing that I'm still getting used to is it locks when you start the load and there is a bit of a delay to get it started. I know its more than likely intentional - I just need to get used to it.
I would recommend this to a friend - Cons mentioned:Reliability, Spin cycle
Rated 1 out of 5 stars
Broke within 15 days of use. Best Buy is replacing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer based on the high number of 5 star reviews. I am sad to say that 1) this washer cannot handle large loads, and 2) mine literally broke within 15 days of purchase. The tub will no longer spin / move - and there was an electrical smell / burn-out smell. For better or worse, I am actually having this washer REPLACED with the same model hoping that the new one does not break. I will wash smaller loads now. My other washer lasted ten years - this is ridiculous, really. I looked at a LOT of washers on this website and thought I was getting a solid washer. Not the case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy doing the laundry, LarryC. Let's go ahead and check some potential fixes for your washer.
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Please check these links for details.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin | Samsung US
https://www.youtube.com/watch?v=0D13Fhc07hQ
To get the best results when you're doing laundry, it's important to consider the weight of each load that you're washing. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Sulfur, sewage, burning odors, and foul odors like mildew or mold are all unwelcome and alarming, especially when they come from your washer. Please check this link for details.
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145461748) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has a large capacity but the tune it plays at the end of the cycle is annoying and can’t be turned off. It doesn’t seem to thoroughly spin clothes. Mine feel wetter compared to my old machine so it takes longer in the dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LauraR,
We can feel the dissatisfaction you have with this washer. We are here to assist you in every way possible.
We understand how bothering this end-of-cycle tune is but this is set to make sure that the customer will be notified in the best way possible and it is unchangeable.
We recommend checking the resources below for steps to take when the washer cycle takes longer than usual. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147243079), and it will help our team pull up your information.
^Rodel
- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer in early December 2021 and was super excited given my prior washer was 25+ years old. loved the quietness of the machine until I received the error code 8c. In January 2022 the code first appears and has continued since. This has made the washer run louder and basically just stop after the wash cycle. We then have to turn the power off and do the rinse/spin cycle separately after the wash cycle. The manual doesn't even address this error code. Geek squad just left and said a part had to be ordered and they'll replace it when it comes in. We shouldn't have to go through this after barely a month of having the machine. If the sensor doesn't fix the problem I will probably exchange the washer and the matching dryer we bought for a different brand. Disappointed in Samsung to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jrock,
We are glad to know that you are using one of our Samsung washers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the washer stops and getting an error code. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps.
I highly recommend clicking this link below for a basic troubleshooting guide:
Error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
The washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine stops unexpectedly:
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-stops-unexpectedly
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144237113
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Noise levelCons mentioned:Spin cycle
Rated 4 out of 5 stars
Good… Not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washer after doing a lot of research. My previous washer name-brand “M” Conked out after four years and repair cost was 2/3 the cost of a new one… That being said this washer is great in all aspects except one… The spin cycle does not ring out the clothes very well and they are not just damp, sometimes they are actually still wet. This has increased our drying times tremendously… Other than that it is a good washer. It is quiet everything you read in the reviews is true, but it does not ring the clothes out very well in the spin cycle.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performanceCons mentioned:Agitator, Spin cycle
Rated 5 out of 5 stars
Samsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve ever owned. It does seem to take longer to do a load because of the 8 cycle but it cleans well. First washer without an agitator too and I love that because you can put more clothes in to clean and not having to worry about spreading the laundry around the thing!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Spin cycle
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have used in a while. It quite! I love that it has very little noise. Also cleans very well. The cycles are a little long but once you find that out you can get past that.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Spin cycle
Rated 5 out of 5 stars
Nice standard top loading machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like the glass gentle closing lid. The machine is a nice size and holds a lot of clothes. The rapid wash cycle is still quite long but otherwise a good machine at a good price. The cycle complete sound is nice.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Noise levelCons mentioned:Spin cycle
Rated 3 out of 5 stars
lint everywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impress with this machine. Pro: large tub, many cycles, quiet, easy to use. con: no lint filter blankets don't wash well lint settles on top of blanket. Dark color clothes always shows the lint. need and extra spin cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we certainly understand how frustrating it is when you purchase a new appliance and it does not meet your expectations. We are here to help. Here is a link to a troubleshooting guide that may help with your concern on your dryer not drying your clothes (https://bit.ly/33NAs47). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107660) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Capacity, Noise levelCons mentioned:Spin cycle
Rated 5 out of 5 stars
Beat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issue with washer but only have had it for less then 30 days but I love the washer so far it does everything I thought it would do plus more
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for a month, so review may change. Nice washer, good price. The spin cycle is not as effective as it should be at removing water, also very strange that there is no preset cycle for washing whites (as on every other washing machine on the market). Also makes us crazy that there is no way to turn off the musical chime! Reading the instructions requires you to scan barcode on your phone. When it is installed, you need to do an initial balance setting session, which our delivery team knew nothing about, and we only found it later when reading online instructions. A sheet attached with that piece of info would have been valuable. Overall it is doing the job.
I would recommend this to a friend - Cons mentioned:Reliability, Spin cycle
Rated 4 out of 5 stars
Whistles and Bells Oh My…..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as its predecessor. Lights and noise indicators aren’t needed. Cosmetically it’s close to the original but just looks cheap. Performance cycles are now longer for reasons only they know. Kind of a letdown compared to the original. We hope it delivers as well as it’s earlier model.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Spin cycle
Rated 5 out of 5 stars
Upgraded to New Model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine - Super quiet with many options to pick when washing different items of clothing. Though I'm used to my older machine that would take only 30 minutes for a wash - It takes some getting used to with the new timing - but it does an excellent job with all the items I wash.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Mostly useful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not great but not bad. It's much taller than I anticipated and being 5 foot 2, I have to reach way down to the bottom of the tub on my toes to gather the wash. I wish it were quieter and the wash cycle was shorter but overall, I like the little compartment to pour detergent and fabric softener so I don't need to use a separate measuring cup. I can live with it.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love washer but the spin cycle leaves the clothes a little wetter then I'm use too. It doesn't spin out enough water.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Spin cycle
Rated 5 out of 5 stars
Works better than our old washer when it was new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems weird without an agitator but it cleans clothes quite well, cycles take longer but it seems to do oily stains better than our previous more old fashioned washer.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Don't understand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes some time to figure out all options. Hard to get use to each taking twice as long for each load.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Spin cycle
Rated 4 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with how quiet the washer is but a little disappointed with the short wash because it doesn’t spin the water out very well. I’m still trying different water levels with that wash to see if it works better and spins most of the water out.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Spin cycle
Rated 4 out of 5 stars
Decent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washing machine is fine. The bedding cycle doesn't work well. It just stopped washing in the middle of the cycle. It takes a long time to wash in each cycle. It's not loud, so that's a plus.
I would recommend this to a friend