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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 73 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 50” Class QN90D Series Neo QLED 4K Smart Tizen TV (2024) for its exceptional picture quality, vibrant colors, and easy hook-up. The Neo QLED display and 4K resolution provide stunning visuals, while the user-friendly interface makes setup a breeze.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Excellence open box Tv, however the experience is bad. The box is like a scrap box that got left outside under rain for days. Within the box, all the supporting pieces are smashed and broken. The TV came without remote, power cable, hdmi, but the stand. Afte several day of usage, this TV got flickering in the lower half every 5 mins. The flickering happens more frequenly to the point that it completely turn off thr screen for several seconds.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HieuH,

      We appreciate you sharing your experience with Samsung’s QN90D TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Durability, Packaging

    Rated 5 out of 5 stars

    Great picture with better menu than the 90C.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 50" inch Qn90D version has a wonderful picture, it is easier to use the new menu than on the 43" inch Qn90C version, which I also recently bought and I think the 43" 90C has a slightly better picture, but the frame of this 50" is horrible and has a lot of flex, The 43" 90C was built sturdier. Get the warranty. Compared to the Q70R it is moderately better in the 4K picture detail department but the Qn70R is built much more robustly and will likely be working 10 years from now. I am very worried this one. With standard Blu-rays there wasn't that big of an improvement over the Q70R. My biggest dissatisfaction was the banged up box packaging that they gave me when I picked up the television. It was treated so badly the styrofoam had stress fractures and was crushed in areas. This television should have been RTV'd and not sold because of the damage to the shipping box.

    No, I would not recommend this to a friend