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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 196 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 55” Class DU8000 Series Crystal UHD Smart Tizen TV for its exceptional picture quality, with many praising its amazing clarity, brightness, and color. The TV's crystal UHD feature also receives positive feedback, contributing to the overall impressive viewing experience. Additionally, customers appreciate the reasonable price point, making it a great value for the quality offered. Installation is also mentioned as a positive aspect, with customers finding the process easy and efficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 196 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I'm blown away, worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truely blown away with this Samsung 55"DU8000! It has incredible crisp an clear picture,contrast enhancer is perfect, I'm usually not a reviewer but this purchase leaves me happy,happy,happy..i only stream content to watch im not a gamer at all, dont even own a console but if i did im sure this tv would run it with no problem..my only regret is not buying the 65". I read some bad reviews from others but i really dont see any flaws with this tv. My in store purchase was pleasant, sales guys wasn't too intrusive by pushing to more expensive sets, i took my time physically comparing there in the store. Ive not noticed any faults, lags or anything, heck..even antenna content is crisp and clear, this even applies to old movies that was filmed in 720p/1080p 25yrs ago is pleasant to watch. I give this set a solid 2 thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best budget tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first upon viewing online, decided to go see it in person and it did not disappoint! The colors popped out more than I expected, and image quality is fantastic, the only downside is that its not oled but I can live with that. For my small apartment this was definitely a great pick up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 55" Samsung Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a 55" LG smart TV. Hooked it up, turned it on, and horrible color! I gave it away and went to Best Buy to get a new 55" Class Samsung DU8000 Series Crystal UHD Smart TV. What a difference! I love Samsung appliances! And Best Buy associates are so helpful when deciding between the multiple choices in TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great. He explained everything with ease and made the process a joy. Also went back to the store and got the same model for my aunt. The only complaint was he was the only person on the floor during the Christmas holiday season..I thought that was very strange since there were multiple customers looking for help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Decision! It's very loud!The screen is crystal! It makes everything looks vibrant and I really enjoyed watching YouTube and anime on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The TV is nicely Flat/Lite Wght & Crystal Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say the Salesperson was very nice and professional. The TV is Beautiful, crystal clear and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking picture! Easy setup with an app. Exceeding my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, couldnt have asked for a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy. My first choice for merchandise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with Best Buy from buying stereos and televisions And when you sold CDs and DVDs, I was there buying them. Customer service is wonderful if you have a problem they help you.Thank you Best Buy you have a lifetime customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great, quality and picture Samsun is the best and best buy my favorite store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and performance of the samsung Tv..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Good Buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality works for gaming , motion is decent & also good sound. Worth the extra spent compared to getting a lower model .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Vibrant Colors With This One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are vibrant and this TV seems to be a little faster opening and closing than the previous Samsungs I have purchased. I like the Alexa feature on the app as well. I'm still getting use to it but I'm liking what I see so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Soundbar compatibility

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Colors are very vivid and it is compatible with my sound bar. Highly recommend. Oh and the geek squad that delivered it went well above and beyond to teach me how to use it (not so great with tech) They were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Soundbar compatibility

    Rated 5 out of 5 stars

    Great tv for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. At first we were underwhelmed, but after my husband did a bunch of adjustments with the color, sharpness, etc., it looks great! Connected our older soundbar with little problem. Now we just need to see how long this lasts. This is replacing a Samsung that was just 7 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible 4K Quality at a Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55” DU8000 is an impressive 4K Smart TV that delivers stunning picture quality, smooth performance, and a sleek design — all at a very reasonable price point. Whether you're upgrading from an older TV or stepping into 4K for the first time, this model is a fantastic choice. The Crystal UHD display is bright, vibrant, and incredibly sharp. Colors are rich and lifelike, and the contrast is surprisingly deep for an LED panel in this range. Watching 4K content on streaming platforms like Netflix, Disney+, and YouTube is an absolute treat. The 4K upscaling also does a solid job of enhancing older HD content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Overall great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv overall is great. Colors are rich, easy set up, and easy use. I do however sometimes notice trails while watching sports. It’s not all the time but when it happens it’s noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 55" Smart TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV for my family room. Great price for an even better product. Will buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd tv works great. 1st TV quit after 2 weeks. Disappointment being a member of Geek Squad does not let me use them to put it up for less than another $200-300.00!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv for my bedroom. Love the picture and sound quality with ease of use. Highly recommend.

    I would recommend this to a friend
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