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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the 55” Class QN85D Series NEO QLED 4K Smart Tizen TV for its exceptional picture quality. Customers rave about the excellent picture quality and sound, with many noting that it is comparable to movie theater quality. The TV's ability to adjust to ambient light is also highly praised. While there are no notable CONS mentioned by customers, it is important to note that this summary is based solely on the provided information and may not represent the full range of customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 92 reviews
  • Rated 5 out of 5 stars

    Samsung till I die

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV. It always comes on when I press the right button. It pairs well with the new Roku Ultra I just purchased. It's really super keen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it along with the sound bar. Perfectly happy with every aspect of it and all its functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful contrast, dark inky black colors, great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 1 month. Set on Game Mode running at 60 Hz. Standard color profile. The yellow color tint was a bit off but easy to fix in settings. Looks great! Local dimming produces very little blooming (it’s not noticeable with normal viewing). UI has major input lag from the remote control which is very annoying. Game Mode overlay stays on screen for a few moments after switching HDMI sources. Stand is sturdy and solid. TV is definitely a bit heavier than a thinner edge-lit. Color and contrast are amazing. OLED-like black color. Installation and setup was easy. HDR with Windows 10 looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Amazing picture Quality! The most Vibrant Color with the Sharpest Clearest Detail, you can almost Touch It! Same picture Quality Viewing from the side edge of the screen, Incredible! Super Brightness control, screen will still be visible in any bright room! The built in Sound Speakers is Great enough, no absolute need for a center speaker! Excellent Fast Motion refresh rate! I never thought there would be a better TV than my Samsung High End Plasma! SAMSUNG topped themselves again! LOVE SAMSUNG products, we have owned many of them, always reliable, we have had the BEST LUCK with SAMSUNG, Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" QN85D Series NEO QLED is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Stunning – A Game-Changer for Home Entertainment! I couldn’t be happier with my Samsung 55” Class QN85D Series NEO QLED 4K TV. From the moment I turned it on, the picture quality absolutely blew me away. The Mini LED technology delivers stunning brightness, vibrant colors, and crisp contrast that brings every scene to life. Whether I’m watching movies, sports, or just streaming my favorite shows, the visual experience is nothing short of cinematic. The smart features are top-tier. Samsung’s Tizen OS is lightning fast and easy to navigate, with all the major streaming platforms just a click away. The built-in Gaming Hub is a dream come true, it even supports console-free gaming, which is a huge bonus. As a gamer, I also love the HDMI 2.1 support. The 4K at 120Hz with VRR makes gameplay incredibly smooth and responsive, perfect for fast-paced action and immersive adventures. Even the sound impressed me! The built-in speakers deliver clear, rich audio, and the sleek, modern design looks beautiful in my bedroom. It’s a high-end feel without the premium price tag. If you're looking for a feature-packed, visually stunning, and smartly designed 4K TV, look no further. The Samsung QN85D has completely elevated my home entertainment setup. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Relumino Mode (visually impaired feature)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Even with my low vision, I can still enjoy my favorite shows thanks to the amazing Relumino Mode. It sharpens outlines, boosts contrast, and makes every detail clearer, so I don’t miss a thing. The picture quality is stunning, and the accessibility features make it perfect for anyone with visual impairments!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My awesome Samsung Neo Qled TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The best I've ever had. Easy to adjust settings It moves very quickly on commands. Great watching sporting events on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything we have come to expect from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Excellent picture , ease of use and good support via you tube videos. We like the center located stand so we can slip our blueray and cable box underneath the tv. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this tv has been great! Awesome picture for sports and gaming. Jumping from a 60hz to a 120hz has been woth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take some time for this older person to understand and use all the capabilities of this very smart TV. But the upgrade from my 40" Samsung was definitely worth it. The color is outstanding. I have connected an outside speaker system I already owned, so I can't comment on the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Had a problem with a glare On our old tv bc it is beside a large window. No glare now. Love this tv and the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QN55QN85 Quantum Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this TV is absolutely one of the very best pictures that's available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Neo Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and OS are great, Smart Things remote/phone functions are excellent and game mode runs splendidly for both PS5 and Nintendo Switch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AI Tech will rule us all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound. I am very pleased. Video game and Live TV streaming picture quality is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55” Class QN85D Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality picture and sound! Easily seen from all angles with no distortion! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, perfect color, so glad I upgraded from my old tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent! We use it in a room where the lighting changes throughout the day and the tv adapts seamlessly to the lighting changes and looks amazing at all times. The sound is great, too... no soundbar needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Engineer/it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. This is the 4 tv we purchased for house and we are buying more for our business .picture quality top rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box on sale and the quality is shocking. My previous tv was a qled and i didnt think it could get much better without going to oled but i was dead wrong. The difference between qled and the neo qled (especially for gaming) is shocking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super picture quality… easy to use and set up… looks great

    I would recommend this to a friend
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