Customer Ratings & Reviews

Amazing TV. Shipping was easy. Just wait for the delivery and with the updates, even that was pretty simple to plan the day around. Unboxing it would be super easy for two people and only mildly challenging for 1 person. It’s not very heavy, just large and since the bezels are so tiny, not a lot of places to grab. The box and instructions has a step by step process to follow for setup depending on the size of the tv. I had a Samsung TV I got back in 2013 or so and it was still going strong, so I have high hopes on this one. I love the new remotes. They make a lot of sense and don’t have all of the buttons that I never use. It was the main reason I went with Samsung over the equivalent LG. Plus it’s solar powered, so when I turn off the TV I put the remote upside down where it will get sunlight and I’m done. The display is amazing. Since it’s led, the display turns on and off very quickly. Quicker than OLED. And it’s brighter than OLED as well. Better for the rooms with a lot of light. If you’re going from a standard high def TV to 4k 120 hz there will be an adjusting period where you may feel dizzy or disorientated, but it goes away. The software on the tv is great. Handles everything I need it to and isn’t very finicky. The smart app makes things easier and if you set up another TV can just import all your settings over. I do wish there was an easy way to toggle the 120 hz upscale on and off easy. Some older media gets a little blurry when there is a lot of action.

Our LG OLED had over 18,000 hours on it and when something yellow was on the screen, there was a pronounced green spot where it should have been yellow. So, to BestBuy we go! I’d looked at the Samsung OLED with the matte screen and loved it. We were then told that there’s a large box containing CPU and GPU that you also have to put somewhere. Well, we don’t have the room for this box where the TV is mounted. I’m happy the salesperson pointed that out. So, we were waffling between the OLED and this TV, and this TV has all the electronics built into it. I have no regrets. This TV’s NIT rating was even higher than the current Samsung OLED and it’s easily 30-40% higher than our old LG because it’s BRIGHT! I love that it has HDMI ARC because all our equipment is stored in the basement with an HDMI running through Smurf tube to the back of the TV. ARC allows the TV and the Receiver to talk back and forth which makes using the native TV apps, much easier. We haven’t had to use our AppleTV since buying this. The UI isn’t the cleanest and the processor is a little on the slow side, but it works. If you’re looking for a bright TV with a great picture quality, and don’t sit off center from the screen too much, then this may be the TV for you. Hopefully, it lasts longer than our prior LG OLED.

The new Neo QLED replaced an older QLED 55” Samsung we had. There is no comparison. The Neo is superior to the older version. The color is bright and natural. The one negative is with the Samsung sound bar at times there is an echo.

Outstanding picture clarity, true colors, overall fully satisfied.

I am very happy with this tv. I mounted it in a very bright room (lots of windows and sliders) and the brightness level of the tv picture more than compensates for the brightness of the room. This was a concern before purchasing a new tv and the Neo QLED performs extremely well in those conditions.

great color, sound was ok but we use a sound bar for better sound. Very thin compared to the 10yr old tv it replaced. Delivery was on good with advance notice provided.

We purchased this and love the color and brightness. Such a nice improvement from our 15 year old TV. And amazing how light it is and thin.

We are very pleased with the Neo Qled, the brightness and clarity are awesome, this is a great tv.