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Customer Ratings & Reviews

Your price for this item is $2,299.99

Customer reviews

Rating 4.4 out of 5 stars with 228 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 57" Odyssey Neo G9's expansive screen size, high resolution, and impressive refresh rate, praising its vibrant colors and immersive curved display. Many appreciate its suitability for both gaming and productivity tasks. However, some users have noted concerns regarding the bulky stand and heat generated by the monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Power, Price

    Rated 4 out of 5 stars

    Gorgeous but finicky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is beautiful. Currently paired with a 4090 in a triple display config. I had originally run triple 32's @ 1080/165 but moved to a single 43" 4k/144 display. While it was a nice setup, I missed the ultrawide screen view but didn't want to drop to 1440. This fit the bill for me though the price point is ridiculous to say the least. Some notes: 1). update the firmware straight off. 2). I experienced random instances where the display would go dark for 3 seconds and come back, and repeat a random number of times. Sometimes this would be a frequent event, sometimes not. I ended up putting a UPS inline on the display by itself and that resolved the issue in my case. It's been rock solid ever since. I've not tried running an PiP features or multiple display outputs at this time. Rated 4 due to the price point and the funky power issues that nothing else in my house has.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall positive experience with your Neo G9 Monitor.

      Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best single panel for sim racing, hands down!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute pinnacle of ultrawide QLED monitors and a very noticeable step up from the original 49" model, esp the local dimming. This is the ideal panel for sim racing, it seemingly wraps around your entire head, but don't bother buying this monitor if you don't have a top-shelf GPU. Even my RTX 4090 cannot run this panel @ 240Hz refresh rate due to the now old-tech DP 1.4 ports, the only high-end GPUs that support DP 2.1 are the Radeon RX7900 XT and RX 7900XTX. Not that any of that matters since even the far more powerful RTX 4090 cannot push AAA games much past 120 FPS @ 7680x2160 resolution anyway, at least not without making serious graphics settings compromises, so 120Hz is fine for now. I am now very much looking forward to the RTX 5090 that's for sure. If you can get this monitor for under $2k it's worth it imo, but $2400 is just too much. I paid $1700 for an open-box Black Friday unit and all is well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Visual Bliss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Neo G9 57-inch monitor is nothing short of spectacular! The ultra-wide screen feels like stepping into another world, offering an unmatched field of view that’s perfect for immersive gaming and multitasking. The 240Hz refresh rate and Quantum Mini LED technology make every detail pop with stunning clarity and vivid colors. It’s like having two monitors in one, but without the annoying bezel in the middle. Setup was a breeze, and the picture quality is breathtaking whether I'm gaming, working, or watching movies. It’s a premium investment, but the experience is worth every cent!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's been using the Samsung Odyssey Neo G9 57-inch curved monitor for productivity purposes, I can confidently say it's a game-changer for my workflow. This behemoth of a display has transformed the way I multitask and manage my digital workspace. ## Immersive Workspace The first thing you'll notice is the sheer size and curvature of this monitor. At 57 inches with a 1000R curve, it's like having two 32-inch 4K monitors seamlessly merged into one. The curve isn't just for show - it actually helps reduce eye strain and makes the entire screen feel more accessible, despite its massive size. ## Unparalleled Screen the amount of screen real estate is simply staggering. I routinely have 15 or more applications open simultaneously, arranged exactly how I want them. This level of multitasking was previously impossible without multiple monitors or constant window switching. ## Potential Drawbacks It's not all perfect, though. The aggressive curve can take some getting used to, especially if you're coming from flat monitors. Additionally, the sheer size of this monitor means it takes up a significant amount of desk space and its sheer $$$$ ## Final Thoughts While the Samsung Odyssey Neo G9 57-inch is marketed primarily as a gaming monitor, it's an absolute powerhouse for productivity. The immense screen real estate, combined with the crisp resolution and thoughtful features, makes it an excellent choice for professionals who need to manage multiple windows and applications simultaneously. However, it's important to note that this monitor is a significant investment, both in terms of cost and space requirements. But if you have the budget and the desk space, the productivity gains can be substantial. After using it for an extended period, I can't imagine going back to a traditional multi-monitor setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great "Productivity" Monitor!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a current owner of the Samsung Odyssey 49" Neo G9 (released August 2021), I knew I already liked these series of gaming monitors from Samsung. I decided to upgrade to the Samsung Odyssey 57" Neo G9 as I needed more screen real estate for both work and home usage. I list below, IMO, the pros and cons of this particular gaming monitor, Pros: * 59" Screen Size * PBP * KVM * Mini-LED * I/O (e.g. HDMI 2.1, DP 2.1, et al) Cons * Price * PBP is limited (e.g. refresh rates) * Nipple (i.e. interface toggle/switch) I'm sure there are other pros and cons that I forgot to list but those are what I consider the most important at the time of this writing. I purchased this particular gaming monitor on sale for $1799.99 as an fyi.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Don’t buy it open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is awesome. Used it for work and gaming with a 4090 set up. 3 problems I had. I bought openbox excellent and retail price dropped $500 a week after which is about $400 less than I paid. Best buy could not price match the item because it was open box. 2nd problem my unit completely stopped working today. The item was still wrapped in plastic when I purchased it and never used. It wont turn on. I am in return period still and have the geek squad warranty. The 3rd problem is that there is none in stock at the moment, so I have decided to just return it back to store to get my full refund as I do not want to wait months for a replacement from Bestbuy or Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on this Odyssey Neo G9 monitor.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Mike 57 Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You lowered the price by $ 200.00 after I Pd $1999.00!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung