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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.4 out of 5 stars with 225 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 57" Odyssey Neo G9's expansive screen size, high resolution, and impressive refresh rate, praising its vibrant colors and immersive curved display. Many appreciate its suitability for both gaming and productivity tasks. However, some users have noted concerns regarding the bulky stand and heat generated by the monitor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Really good monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is soo nice. I upgraded from a 34 inch g7 and the color smearing is almost negligible. I will warn you its around 50 inches wide and at least 2 feet deep stand included. The only "issue" i can say ive had is after a few days use there are a few small bubbles(?) on parts of the screen that can only be seen when its off. Other than that it is one of the best monitors ive ever used.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall, positive experience with your Neo G9 Monitor.

      Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This thing is awesome; replaced the Odyssey 49” ultra widescreen with this newer model that is visibly larger and definitely heavier as I had to upgrade the articulating arm mounting in order to “float” it over the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best single panel for sim racing, hands down!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute pinnacle of ultrawide QLED monitors and a very noticeable step up from the original 49" model, esp the local dimming. This is the ideal panel for sim racing, it seemingly wraps around your entire head, but don't bother buying this monitor if you don't have a top-shelf GPU. Even my RTX 4090 cannot run this panel @ 240Hz refresh rate due to the now old-tech DP 1.4 ports, the only high-end GPUs that support DP 2.1 are the Radeon RX7900 XT and RX 7900XTX. Not that any of that matters since even the far more powerful RTX 4090 cannot push AAA games much past 120 FPS @ 7680x2160 resolution anyway, at least not without making serious graphics settings compromises, so 120Hz is fine for now. I am now very much looking forward to the RTX 5090 that's for sure. If you can get this monitor for under $2k it's worth it imo, but $2400 is just too much. I paid $1700 for an open-box Black Friday unit and all is well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Not too big.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor as an upgrade to my work from home setup. My current setup in the office is two 32" 4K monitors, side-by-side, so this fit the bill size-wise. I remotely login to that machine for work, so the display resolution is seamless. This monitor has no shortcomings inherent with that configuration, like (in my case) mismatched refresh rates, and of course the bar down the middle. I can have my main tool (VRED) consuming most of the screen and still have plenty left for additional Office/Productivity apps on the edges. Switching between sources feels clunky with the button on the bottom. If you decide to change from full screen for each input, to a split screen...it doesn't know how to go back to full screen without rebooting the source. So I don't use the PiP or PbP anymore; I just clunkily switch between sources. The included stand is massive and requires a large desk. The shape of the stand makes it tough to have your keyboard and mouse where you want, so I went for a big aftermarket arm instead. I'm driving my home source with an RTX 3070 at 7680x2160 @120Hz. My games look beautiful and responsive. It's capable of 240Hz with a better card, but 120Hz is quite good. Not an issue for me. Going from two flats to one large curved screen has caveats. If you work in design, you cannot draw a straight line on a curved screen! When 2D is necessary for communicating an idea, a curved screen distorts that. Fortunately for me, that's not an issue. But I work with people where that is critical. I am VERY happy with this monitor and I never want to go back to the office, because my display at home is better than the two 4K's in the office. For me, this monitor is the best out there today (May 2024), but obviously things change. It could be twice as tall and twice as wide, but this will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 4 out of 5 stars

    endgame monitor until 8k oled high refresh arrives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is outstanding I am running it on a 4090 currently and I can manage 7680x2160 @ 120hz would be nice if we could get it working at 240hz waiting on nvidia to give us a driver update so we can drive it over hdmi 2.1 or samsung to push out a firmware update

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Absolutely bonkers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disgustingly opulent monitor you can possibly get. Better than VR. Insane resolution insane refresh rate. Only problem is i need to upgrade to a 7900xtx because my 3080 doesn't have any ports that can drive this monitor at full resolution and refresh rate. Not even a 4090 has the DP 2.0 port needed to get the full refresh and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Meh. It’ll do.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say. Baddest monitor on the market. 8K 57” 240mhz. Be sure you have the video cars to support it at HDMI 2.1 or youll get stick at 6K.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution, Size
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    6 month follow up review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off I absolutely love the size of this monitor. I bought it on release day, fully expecting it to be a little glitchy for the first 6 months until the firmware matured a little. Overall it hasn’t disappointed. Here’s my issues I’ve personally had. I have a 7900xtx in my windows 11 pc, so I’ve been able to utilize DP2.0 or HDMI 2.1 and get the full 240hz. Only real problem I’ve had is with the screen flickering when I used my DP cable. I tried 3 different, highly reputable cable manufacturers and had the exact same result, even with the most up to date firmware at the time. HDMI however has worked flawlessy with no flickering. As far as complaints I wish it would have had speakers built in. And a remote because using the bottom button can be a pain. Here are my likes. The size is amazing and I love it. I had the 49” neo g9 and it wasn’t for me. Just felt too wide and too short. The 57” is amazing. I originally bought it for my sim racer chassis which it is awesome for, but have since moved it to my desktop for general computer work. I like it best for my desktop for productivity and gaming. Doing COD type games I still like better on a standard size but RPG style games rock. Ultimately would i recommend this monitor to others? Yes I would and I’ll likely buy another in the future for my sim rig.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall, positive experience with your Neo G9 Monitor.

      Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Awesome display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this display! Didn't see myself spending this much on a panel, but a few months earlier I got a 49" OLED panel for my new gaming desktop and really enjoy the immersion, fast refresh, and extra real estate that allowed me to increase the scale of fonts & icons to something my older eyes were comfortable with. That got me thinking about how much happier I'd be if only I could have something similar for my daily productivity setup, something with more of a 2160p vertical aspect.... For work & productivity, I had been using a 6 year old LG 32" 4K display. The 60Hz refresh made it pretty unsuitable for any sort of gaming though - that was a point of frustration. Also, it wasn't convenient to constantly be switching inputs on the display between my work & personal laptops - invariably the secondary laptop apps I wanted to use or keep an eye on (streaming music, chat clients, email, etc.) while using the primary laptop on the external 4K would not be visible on the secondary laptop display and I'd have to switch inputs to interact with them. This 57" monster allows me to run in PBP mode with each laptop displaying to it's own 4K display - and this is how I use it 99% of the time. The work MBP M1 runs at 60Hz - I have a Thunderbolt to HDMI cable that theoretically allows 120Hz but there's an issue with it such that any time I disable PBP mode and re-enable it, the Mac ceases displaying anything to the external panel until I disconnect & reconnect that cable. Because I'm not using the MBP for gaming, I opted to revert back to an HDMI-HDMI cable (mostly to reclaim the Thunderbolt port for other peripherals) and display at 60Hz. The Win/PC laptop displays its 4K content at 120Hz, and uses the same refresh at panel native 7680x2160 as well and without any issues. The display will not, as far as I can tell, allow refresh higher than 120Hz in PBP mode. And the mobile RTX 4090 is not able to display at native panel resolution at 240Hz. It will do 5120x1440 non-native at 240Hz though. That said, gaming at 7680x2160@120Hz looks pretty good to me and I don't feel like I need a higher refresh. And when I do go full screen for a game, I'm playing mostly older games at max settings (Doom 3, Half-Life 2: Update, Alien: Isolation). Colors aren't quite as saturated as they are on the OLED panel, and the blacks can sometimes look slightly brown compared to those super deep OLED blacks. No surprise there. But these are really minor nits considering how good this display looks otherwise. Also, this display doesn't have the awful & bloated Tizen OS that my OLED panel has. This does mean I will have to make any firmware updates via a USB thumb drive vs wireless connection, but it also means I don't have a bloated TV OS that mediates my experience and usage with its constant input switching, screen blanking, and always-on Bluetooth (?) connection. This is a really nice monitor, and I am hoping to get many years of productive use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    So Nice, I bought it Twice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying I have never owned a curved screen monitor, I have always stuck to flat screens. Most recently I ran 3 x 43" monitors, 2 in protrait mode and 1 in regular landscape configuration and I enjoyed it but it just felt off a little bit. When first researched vurved monitors non of them had the specs to match what I already had in a flat screen so I pretty much shrugged them off, once I saw the 57" Odyssey Neo G9 I knew this was the one to try if anything to replace my current monitor configuration. I can tell you I was not disappointed. Pros: The contrast is amazing, blacks are so dark the monitor appears to be turned off in those regions. The sharpness and readability is solid as any 4K monitor I ahve had. The 1000R curve draws you in and is so easy on my eyes esspecial when i am multitasking and feel like I am have a great veiw of the battlefield on games that properly support 32:9 format. Refresh rate is very nice, even at 120Hz is it so smooth! The Cons: The veiw angle is quite narrow, I ahve heard this alot from people, but not sure what they except from a curved screen as they are designed provide an immersive experience for user in acentered postion and are not meant to be veiwed from the side. The price is up there but I am a firm believer in that you get what you pay for. The only warning I would give people who like me never have had a 1000R curved ultra wide is it is an adjustment period to get used to it. I was worried at first that the shorter height of going from a 43" 16:9 screen to a 57" 32:9 screen would bother me. I am happy to report that after a couple days of working with it I am more than happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Ultimate Dual 4k 31:9 monitor - ahead of its time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor, can drive a M2 Macbook, M2 Mac Studio, or RTX 3090 TI at 120FPS with the HDMI 2.1 port which is really nice for a dual 4k monitor. Pros: - Crisp font - Double 4k - 120FPS with HDMI 2.1 using double 4k or PBP with 4 - Bright monitor - Lots of color and customization settings options Cons: - No built in audio. - No desk arm solution yet. If you want to save space, wait for a arm to be released that supports this monitor. The stand is large, so it can get in the way of a keyboard and mouse setup if on the desk. - Thunderbolt 4 to HDMI 2.1 does not hit 120fps (only 60 FPS option) for 4k (PBP) or dual 4k. [1] - DisplayPort 2.1 is not supported on most devices. So if you are using DP 1.4 it will be slower than HDMI 2.1. - Careful how you peel the packaging screen protector when unboxing. If you remove it very slowly, there will be minimal white plastic on the bottom of the monitor. Get a micro fibril towel an wipe it off, or use the same plastic cover and use the edge to wipe off the remaining plastic pieces. [1] Maybe there was an issue with my HDMI 2.1 cable matters convert + HDMI 2.1 cable matters HDMI cable or a firmware problem on mac when using thunderbolt 4 ports.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more happier with this monitor it makes multitasking a breeze one of the the refresh is so fast and clear especially when your running two devices at once the only thing disliked was it didn't come with a built-in speaker and is not dolby arc compatible so no big deal just had to install a new driver on the comp im very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Visual Bliss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Neo G9 57-inch monitor is nothing short of spectacular! The ultra-wide screen feels like stepping into another world, offering an unmatched field of view that’s perfect for immersive gaming and multitasking. The 240Hz refresh rate and Quantum Mini LED technology make every detail pop with stunning clarity and vivid colors. It’s like having two monitors in one, but without the annoying bezel in the middle. Setup was a breeze, and the picture quality is breathtaking whether I'm gaming, working, or watching movies. It’s a premium investment, but the experience is worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    It’s large

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I could see where the two 32 inch screens fused together in the center of the screen during dark scenes. Not sure what happened but I haven’t seen it since the first couple of days of ownership. It’s a great monitor and I love it for productivity and games that support it

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of those purchases where I know I don't need it but I want it anyway. I was already using a 49" monitor so I questioned whether the additional 8 inches was worth it. I can say without question I feel the upgrade was worth it. The additional screen space, clarity, and color compared to my original 49" monitor are stunning. You would not regret purchasing this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great monitor - best of its kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Been holding up well, no quality issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Productivity boost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow…For multitasking, the ultra-wide aspect ratio is a game-changer. It’s like having two monitors without the bezels in between. Whether you’re editing videos, managing spreadsheets, or coding, the extra screen real estate is invaluable. The Samsung Odyssey Neo G9 is worth every penny for anyone serious about gaming or needing a powerhouse for work and entertainment. It’s a significant investment, but the sheer quality, performance, and versatility make it one of the best monitors on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Absolutely Next Level refresh rate smooth operations multiple inputs and Huge.!!! So nice to have one screen now.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    8k display or two 4k displays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor! Yes, it was expensive so you probably need to wait for a good sale, but it was worth the wait. You can set it up like one 8k display, or what I like is to set it up like two 4k displays using the pip feature. It is almost like having two 32" monitors side be side, but I think it is even better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    “Wow” now make it OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is absolutely awesome my 4090 can’t keep up most of my games can’t go past 60fps If it was OLED you honestly wouldn’t need anything else

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall, positive experience with your Odyssey Odyssey Neo G9 Monitor. Thank you
      for your feedback to help us improve our products and services.There maybe a variety of reasons why you are unable to achieve the desired refresh rate such as PC/console limitations and your connectin type. We also suggest updating the firmware on your device, adjusting in-device display settings, monitor settings, and in-game settings. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung. Samsung