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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1404 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, crystal UHD, price, smart features, easy setup, and size of the Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV. They appreciate the stunning picture quality, vibrant colors, and clarity of the display. Customers also find the TV to be a great value for the price, with many commenting on its affordability and the range of features it offers. The smart features, such as easy streaming and access to various platforms, are also well-received. Additionally, customers appreciate the ease of setup and installation, as well as the size options available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,404 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful and simple to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research before deciding on this TV. I went into the store and Donna made my purchase quick & easy. I mentioned that I do not see or hear as well as I used to, so I am getting this TV because it's the biggest one I can fit where I'm putting it. She said she had a soundbar on sale, and I bought that and a new surge protector, too! They also offered free delivery for the TV. Perfect! This new system went together seamlessly and is very intuitive to use. The soundbar connected to the TV and Subwoofer via bluetooth, and I no longer need my firestick to access my existing services. The picture is awesome, vibrant with depth, and when something BANGS on a program, I can FEEL it hit me, lol. This technology is amazing! I am very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a cabin theater room which we also AirBNB we wanted not an expensive one since we will not always be the ones using it. set up is easy, I am not a fan of the remote which is why I gave it -1 star. sound is good, picture is good. I added lights behind the TV and its perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking to purchase a TV on the day I did, certainly not one this size! however the picture quality lured me in as well as the price of this beauty! Excellent picture quality, sound is fantastic and the value was spot on! Ohh and customer service was spectacular, super helpful and friendly. I would recommend this unit for sure! *** I will be mounting to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    love my new telly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first New TV I've purchased in way over 15 years and the biggest and I'm so happy I did it! its a great TV, the picture is excellent and the price was good for this brand & size. also being the only smart TV I've purchased, it was pretty easy to figure out. I have it mounted over my fireplace where it looks great, fits perfectly and can be seen from the kitchen as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv purchase I’ve ever made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after our old tv got cracked in our move. Due to the excellent price we purchased it immediately and didn’t want to wait until Black Friday. I’m so glad we did! The picture is beautiful, vibrant, and boots up the second you hit the power button at full color and clarity. I never noticed much of a difference on tv picture and resolution but the picture on this is really beautiful and clear, pleasing to watch. The sound is also wonderful, we wound up moving our soundbar into the other room with the other tv because the sound quality on this is fantastic. If you’re hesitating, please don’t! Do yourself a favor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV for my main living room/TV area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's crazy that I had the same model of TV, but a 55" (not 65") that I paid $800 for 5 years ago; now I get the same model 10" bigger for half price. Great picture, lots of options. I was a little disappointed that my last Samsung only lasted 5 years - but it was my main TV and got LOTS of use. I wish there was an easy way to replace the LED back-lighting in these TVs, as that's what seems to go most often. I love my Samsung TVs but again just a little frustrated by their lack of a significant lifespan.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this TV for a while now and I absolutely love it. It was very easy to set up, and everything has been working perfectly. The picture quality is sharp, the sound is clear, and the smart features are fast and responsive. For the price, I honestly think it's one of the best options out there. I didn’t expect such good quality at this price point, but it truly exceeded my expectations. Definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year for my living area great for small or huge spaces ,vision had/4k is toptier and beautifully made and sound is great it matches my aesthetic with my fish tanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Smart TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking advantage of BestBuy’s Black Friday deal we bought a set of this 65” Samsung smart TV and Soundbar and a wall mounting bracket. We set them up by ourselves. The TV has many useful functions which can be easily controlled by a small simple remote. Image is quite sharp with beautiful colors despite such a large screen size. We enjoy watching cable channels and many streaming channels, e.g., Amazon Fire, YouTube, NetFlix, Amazon Prime, etc. It’s amazing such a set of wonderful TV and Soundbar can be purchased for less than $500!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT VALUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. Clear colors and sharp. Easily fit on my existing tv mount. I replaced a 55inch Samsung TV with this 65inch model. It is extremely light weight so I was actually able to install with no help. I have a pretty long wingspan so that helps. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal USD 4 K Smart Tizen TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Smart TV. Great picture results and features. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ifs the perfect size for my living room, great bright images! Incredibly easy set up! I downloaded the Smart Things app for ease of mind! You can control the TV on your phone. And even turn on and off the TV while you’re not home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV. Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy setup. Had delivered because of requirements about transporting a TV of this size. Would have liked to have the TV immediately go to my cable TV vs showing a menu of live streaming options. Does eventually go to TV if no option selected. Good price. So very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect and clear TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mother’s birthday, she didn’t really like big tvs and said shes fine with her small tv. I was pretty upset hoping she would love the gift that i gave her with my hard earned money, so i decided to keep it for myself in my small room and it works perfect. I can watch tv from my bed, play games from my bed and the tv would still look perfect. I got a 65” and maybe it was too big for my mom but for me its just perfect. The sound quality is alright since it comes from the back i believe but the picture quality and brightness is great. Everything i watch on netflix or hbo is all pretty much HD for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Visual Experience and Smart Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV has exceeded all my expectations. The picture quality is stunning with vibrant colors and sharp details, thanks to its Crystal UHD resolution. The Tizen operating system is intuitive and offers a seamless experience with a wide range of apps. The smart features are impressive, making streaming a breeze. The slim design and sleek finish add a touch of elegance to my living room. Setup was quick and easy, and the remote control is user-friendly. Overall, this TV is a fantastic addition to my home entertainment system!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d been watching this tv with the other competitors and finally purchased it before the recent superbowl. I love the smartness of this tv. It’s like a big computer. It has a fantastic picture quality and functions. I am a fan of Samsung tv. It replaces my Samsung 55 inch that is 8 years old and still works fine. There’s nothing like a smart tv and seems like the competitors are copying it. A lot of functions are available. Samsung is my 1st choice over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung Crystal UHD DU7200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing For a 65" 4K smart TV from a reputable brand like Samsung, the DU7200 offers excellent value for money. It's priced competitively. Remote Control The included slick and fancy-looking remote is minimalistic, lightweight, and ergonomic. Including shortcut keys for key streaming services. Design & Packaging Samsung has paid close attention to packaging and portability with this model. The box includes two well-placed handles on each side, making easy for two people to move and set up the TV safely. The TV itself is thin, with narrow bezels that give it a clean and modern appearance. Smart TV Features The DU7200 runs on Samsung's updated Tizen OS, which now features a modern display home page that's sleek, responsive, and user-friendly. Apps are prominently featured, making easy to switch between streaming services like Netflix, Prime Video, Disney+, and YouTube. The new Smart Hub layout also includes recommendations and quick access to live TV, connected devices, and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and ease of use have exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Wanted!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about upgrading your living room or bedroom, this Samsung DU7200 Series is the move. Right out of the box, the setup was super easy — Samsung made everything smooth and fast. The picture quality? Crazy good. The 4K Crystal UHD is super sharp, colors pop without looking fake, and the blacks are way deeper than I expected for a TV in this price range. It honestly made my old TV look ancient. Streaming apps like Netflix, YouTube, and Disney+ load up fast thanks to the Tizen OS — very simple, no lagging, no frustration. The design is sleek and modern too — it’s thin, lightweight, and looks expensive when it's mounted. Remote control is straightforward and even has quick access buttons for popular apps. If you’re a gamer or a sports fan, you’ll love it too. The motion rate and refresh are smooth enough for gaming sessions and watching the playoffs without blurring. For a 65-inch 2024 model at this price point, it’s a no-brainer. Samsung did their thing again. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Smart TV DU7200

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with crystal clear picture. Glad i got it. Easy to hook up. I watch a lot of Antenna TV with a digital Antenna. Gets great picture. Romote was easy to learn. Will buy another Samsung glad my husband talked me into it.

    I would recommend this to a friend
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