Customer Ratings & Reviews

Bought the tv and did an in store pickup up, when I saw the tv in person I was so worried I wouldn’t be able to carry inside the house by myself. The tv was extremely light and very easy to bring into the house. The setup was super easy. I saw a review stating the sound quality on the tv wasn’t the greatest, I have to disagree, the sound quality is excellent and very loud even at 14. I changed my sound quality from standard to amplify and sounds even better. Would 100% recommend to anyone looking for a good quality tv, definitely worth the price!!!

We bought this TV last night, New Year's Eve to replace our 14 years old Mitsubishi DLP. Our old TV had developed these white dots all over the screen and was impossible to see anything if the scene was dark. MAN!!! We are so impressed and love this new TV! We got the same size as we had before, 65", but what a difference. And the Smart TV features and remote with all these features is something that we've not had in all these years! I love just playing with it and see what all is available on the Samsung channels as well as my usual streaming channels. Great buy from BESTBUY!

I recently purchased the Samsung 65-inch TV and I couldn’t be happier with my decision! The colors are incredibly bright and vibrant—everything from movies to sports looks stunning in 4K. It really brings the picture to life, even in a well-lit room. Setup was a breeze—within minutes I had it out of the box, connected to Wi-Fi, and streaming my favorite apps. The interface is user-friendly, and the remote is simple but powerful. Samsung really nailed it with this model! Highly recommend for anyone looking for a high-quality TV with excellent visuals and hassle-free setup.

This is a very nice TV, nice color, easy to move very flat I love it and I am proud to recommend it to everyone. Try it you will love it.

good picture and size for my bedroom lite weight love that the stands just slid in and locks into place.

Nice picture quality, sound and also good size for my living room

I can always rely on Samsung for a great tv. This is my 5th Samsung tv. Great picture.

Great tv! I always purchased the cheap tvs and this one was a bit more. I am happy with my purchase.

My experiences with Best buy has always been satisfying. I haven't has any issues returning defective items in the past. The customer service that i have experienced, has been Awesome. Thabk you Best Buy sales associates.

Nice purchase good price Tv has a clear image and clear sound I love the small remote control .

Amazing tv for the price! I already have the 55". Love it, so I had to get the 65"!

Great TV for the price. Clean picture. Slick user interface. Paired with a Samsung sound bar!

Always been happy with Samsung TVs, and always been happy with purchasing at Best Buy. Can't go wrong!

I love the TV! It has a beautiful, clear picture and is easy to operate. My only complaint is that the stands that hold the TV are not level. I had GEEK squad out on the day it was delivered to adjust the right side that was crooked. Now the left side is tilting and I can’t get anyone to come out and adjust it for me. I can’t even get technical support to help me try to adjust it myself. The sales representative from Silverdale, Kolbe, that sold me the TV was amazing when I exchanged the previous purchase and sought help with the unleveled stand on the current purchase. However, it is unfortunate and completely impossible to speak with representatives from the store on the phone. I spent over an hour one day playing “pass the buck” and trying to get assistance. Basically, I am going to have to make a trip back to Silverdale for help. Under normal circumstances, this may seem like an easy solution, however, I rely on my daughters for transportation due to restrictions with my cancer so it isn’t very convenient.

is a great budget-friendly 4K option with vibrant colors, decent upscaling, and a sleek design. It runs on Tizen OS, offering a smooth smart TV experience with popular apps. While it lacks high-end features like HDMI 2.1 and deep contrast found in OLEDs, it’s a solid choice for casual viewers. The audio is average, so a soundbar is recommended. Overall, it’s a reliable TV with good picture quality for the price.

We purchased this television a couple of months ago and never unboxed it until June 5th, 2025. It was for my sister who has FTD and we were waiting for her bedroom furniture. I was afraid it would be not of good quality and by holding off on the unboxing, would not be able to return. That was not the case. The item is very nice. It is a little different from the other televisions in the house, so we are still in the "learning the technology" phase. However, the picture is clear and adjusts to the lighting in the room. That is too cool. More importantly... my sister likes it. Thank you.

Our Mitsubishi finally gave in. Had easy order and pick up of the new Samsung. Got it set up in a few minutes. Looks great. Does everything we want it to. Great picture. Would buy it again. Thanks

Only had this tv for a few weeks but so far it has been great. The picture is very clear. I do wish the speakers were a little louder.

I have had this TV for almost a full year now. I have been very impressed with the operating system. Very streamlined and easy to use. As far as the picture, I could not ask for anything better. It is crystal clear and very sharp. It has been the perfect addition to our living room.

Great picture and sound!!! Easy setup The tv is super light