Customer Ratings & Reviews

Bought the tv and did an in store pickup up, when I saw the tv in person I was so worried I wouldn’t be able to carry inside the house by myself. The tv was extremely light and very easy to bring into the house. The setup was super easy. I saw a review stating the sound quality on the tv wasn’t the greatest, I have to disagree, the sound quality is excellent and very loud even at 14. I changed my sound quality from standard to amplify and sounds even better. Would 100% recommend to anyone looking for a good quality tv, definitely worth the price!!!

We bought this TV last night, New Year's Eve to replace our 14 years old Mitsubishi DLP. Our old TV had developed these white dots all over the screen and was impossible to see anything if the scene was dark. MAN!!! We are so impressed and love this new TV! We got the same size as we had before, 65", but what a difference. And the Smart TV features and remote with all these features is something that we've not had in all these years! I love just playing with it and see what all is available on the Samsung channels as well as my usual streaming channels. Great buy from BESTBUY!

Great TV for the price. Clean picture. Slick user interface. Paired with a Samsung sound bar!

This is a very nice TV, nice color, easy to move very flat I love it and I am proud to recommend it to everyone. Try it you will love it.

I can always rely on Samsung for a great tv. This is my 5th Samsung tv. Great picture.

My experiences with Best buy has always been satisfying. I haven't has any issues returning defective items in the past. The customer service that i have experienced, has been Awesome. Thabk you Best Buy sales associates.

Great tv! I always purchased the cheap tvs and this one was a bit more. I am happy with my purchase.

Nice purchase good price Tv has a clear image and clear sound I love the small remote control .

Amazing tv for the price! I already have the 55". Love it, so I had to get the 65"!

good picture and size for my bedroom lite weight love that the stands just slid in and locks into place.

Nice picture quality, sound and also good size for my living room

Always been happy with Samsung TVs, and always been happy with purchasing at Best Buy. Can't go wrong!

I love the TV! It has a beautiful, clear picture and is easy to operate. My only complaint is that the stands that hold the TV are not level. I had GEEK squad out on the day it was delivered to adjust the right side that was crooked. Now the left side is tilting and I can’t get anyone to come out and adjust it for me. I can’t even get technical support to help me try to adjust it myself. The sales representative from Silverdale, Kolbe, that sold me the TV was amazing when I exchanged the previous purchase and sought help with the unleveled stand on the current purchase. However, it is unfortunate and completely impossible to speak with representatives from the store on the phone. I spent over an hour one day playing “pass the buck” and trying to get assistance. Basically, I am going to have to make a trip back to Silverdale for help. Under normal circumstances, this may seem like an easy solution, however, I rely on my daughters for transportation due to restrictions with my cancer so it isn’t very convenient.

Tv lags a little and i had a pixel defect but other than that that tv looks nice love the thin design and how close the screen to the edge of the screen is

It was time to replace my 65" TV and I knew I wanted to stay with Samsung. With so many to choose from it's important to understand you're not just paying for the screen. These TVs all have built in "computers" to manage the Home Screen and run all the streaming alls (Netflix, Disney+, etc). Higher price means that "computer" is faster. The launching and running of apps like MAX and Paramount+ are noticably slower when compared to a Fire Stick, but the picture and sound are excellent! Still worth 5 stars in my opinion.

Perfect TV for the basement. We watch the basement TV about 20% as much as the family rook, so I wasn't prepared to go wild on the spend. I have this connected to a home theatre receiver and it found and identified (by manufacturer and model#) immediately and added it as the #1 source. Includes smart apps if that's the way you choose to go (I use a 4k Apple TV and it also knew that). all in all a great value. Recommended for a second TV.

Got a great deal on this awesome tv! The high the model is the better the reality and specs are for the tv. This is a great deal on a lower end model tv. This was just a bedroom purchase so I plan to get another one even over later for the living room. I stand by Samsung!

We purchased this television a couple of months ago and never unboxed it until June 5th, 2025. It was for my sister who has FTD and we were waiting for her bedroom furniture. I was afraid it would be not of good quality and by holding off on the unboxing, would not be able to return. That was not the case. The item is very nice. It is a little different from the other televisions in the house, so we are still in the "learning the technology" phase. However, the picture is clear and adjusts to the lighting in the room. That is too cool. More importantly... my sister likes it. Thank you.

Excellent quality and easy to manage. Colors are vibrant and cool. The remote control is good to handle.

I like it! A really good price & the picture is clear & vivid. Nice to have Samsung Plus. It has great movies & old tv shows that are great to see wholesome tv again.