Customer Ratings & Reviews

The TV is good but what they don’t say is you have to put this on a flat wall. There’s no room for anything sticking from under the TV for the mount. So, you have to make sure you have everything right before the mounting. Other than that so far so good.

The TV looks great, and we love how close it is to the wall. You sacrifice a little of the crisp picture with the matte finish, but worth it in our space. The separate box did create some extra work, especially given how thin the wire is.

Good product but some backlighting bleeding when there are dark scenes during movies. Aesthetically it looks great, and I love the matte on the screen.

Although you need to purchase some of the wallpapers displays, I love my tv. Fits every room with its sleek design

Have owned it for a couple of months and so far really like it. The real benefits of this tv are the way it is mounted and the connection box it comes with. Its a tv that is meant for mounting, and connecting everything through the cable box, not doing so really defeats the purpose. The one complaint i have so far is the controller stopped working after a few months. Have read more similar reviews it seems its a known issue.

Perfect solution to putting our a TV above our fireplace due to the power outlet being farther away from the TV closer to a bookshelf. The only issue we have is universal remote configuration with our sound bar (LG) and apps to our streaming services due to the ones we need are only Apple TV supported.

Looks great for what we need it for, a TV that works like a painting on our wall as it is placed in a room that we don't intend to watch much Television. We have a TV that is more of a television TV for another room, I would recommend another tv if you want a true television experience. The only thin I don't like about the TV is that there art catalog is mostly behind a paywall.

I paid about $700 for 3rd party to install the 65 inch, and i paid for the wood color frame, so even with great sales I paid 2k all in, but the result is so good, looks like a piece of artwork and i didn't regret it. Kudos to Best buy for giving 60 days of price protection, which saved me $400!

Our friend had one of these, and my wife really loved the idea of a TV that wasn't a big black rectangle on the wall when it's not being used. That said, this is my first "smart" tv, and there's some good and bad that comes with that. You really relinquish a lot of control over how it works, and that bothers me... but it's so much easier to set up with my devices. My only gripe is that the photo feature has a subscription cost associated with it. I'll figure out a cheaper way to make it work, but for now, I'm a little disappointed on that front.

The tv is great. The mount that is created for the tv is horrible. The cheapest bolts you could ever imagine. The tv mount also is 2 separate brackets instead of a normal mount with one bracket.

We love the TV. The Geek Squad installation was not so good. They took our old TV off the wall and put the new one back in the wrong place (3" lower than the old one). And they said they were experts.

I'm not sure if it's the TV or the installation but we have an issue where, after several hours of watching it, the screen will show no power source on HDMI1 input. Unsure why. Otherwise, it's a terrific TV.

Beautiful picture and tv, slim. Only complaint it’s hard to figure out how to turn tv on, instead of frame picture. It takes several attempts after nearly a year to watch a program. Once the tv is on, then we have to search for program, there are tons of options. Wish tv was a little simpler to use.

Great features, great picture. Only complaint is that Samsung makes you get a subscription for the artwork. I would have rated 5 stars except for the subscription.

The TV seems great so far! The Geek folks who installed if for us did an A plus job! My only input is that the artwork that comes with the TV is very limited, so that now we need to be looking at purchasing more artwork (which seems to be pretty confusing with many choices and not sure exactly what you wil get with each). This could be better! Thanks for asking.

Love the passive art display mode and how the tv hangs when using the included mount. The backlight can be a bit uneven though

Great TV. Beautiful. Easy set-up. There were some glitches with signing up for the Art Store, but resetting the settings solved it.

We love our frame television and plan to purchase another for our kitchen area

Great picture, and I added my own art. Looks great on the wall. Only complaint is the Samsung home screen and the limited remote control functions.

Really thin TV and art setting does confuse my friends sometimes! They say it looks pretty realistic. Of course, don't like you need to pay Samsung membership for the art options.