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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 541 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and user-friendly interface. However, some customers have expressed concerns about the sound quality and the functionality of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 541 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 3 out of 5 stars

    Great picture except…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this Tv was pretty sweet. Picture is awesome and sound is ok. Unpacking and setup was a breeze for auch a big tv. I setup interface and went to watch Jets vs patriots on prime and noticed a line from top to bottom about 6” away from edge on right side so i switch to another program and same. Well it sucks but going ro have to take back today.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Oilfielddrip,

      Thank you for choosing Samsung and for letting us know about the screen defects on your DU7200 TV. We appreciate your patience in having to deal with the hassle of an exchange.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and Great picture. Feels up the space in our den very nicely. Once mounted and turned on the set up the apps I use most almost make our Apple TV obsolete. I don't have Samsung phone products so I didn't have an account, but I would suspect that it's even easier set up for Android users. This reviewer received promo considerations or

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great! Color and sound are good. Super easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Picture is awesome and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, picture is awesome. It feels like you are right in the action! The new remote that comes with it takes some getting used to, still working on that! Lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and great customer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a positive experience when purchasing this TV. The young man who assisted me was very knowledgeable and showed me several options, providing recommendations that turned out to be excellent. The TV itself is outstanding, delivering great picture quality, and my family and I really enjoyed watching movies together in the family room on Christmas Day. We also paired it with a Samsung sound bar, which truly enhanced the experience, making it feel like we were in a movie theater. I would definitely recommend this TV, as it received a solid rating of 4.5 stars out of five.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Value and Family Entertainment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung 75" DU7200 in April 2025, and it has been a fantastic addition to our home. The picture quality is stunning, with vibrant colors and sharp 4K resolution that brings movies and games to life. Features like Motion Xcelerator ensure smooth visuals, enhancing our gaming and sports viewing experiences. The built-in Samsung Gaming Hub is a hit with the kids, providing easy access to their favorite games without the need for additional consoles. At a price point of $549.99, this TV offers exceptional value for its size and features. The Tizen OS is user-friendly, making streaming and app navigation a breeze. Our children especially enjoy the immersive big-screen experience during family movie nights. Cons: While the Motion Xcelerator provides smooth motion, we do wish the TV had a true 120Hz refresh rate for even better performance. Additionally, in our great room with a wall of windows, we've noticed some reflections during daytime viewing. Overall, the Samsung 75" DU7200 is a superb choice for families seeking a large, feature-rich TV at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for the price, remote is lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv, expecially for the price. The smart features work well, but just took awhile to get used to. It’s nice that I can eliminate using my FireTV since I can now access all of those apps directly in the tv interface. I kept my Spectrum cable box connected via my Sony receiver in case the internet goes out, so I can still watch via my cable connection. The biggest drawback is that the remote control is infrared and occasionally lags or is not responsive. I’d like to upgrade to rfid, but the tv is not compatible with rfid or bluetooth unfortunately. Also, this model remote does not have a voice feature, so you have to connect your phone through the app or type in with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The biggest reason I bought this is for the adjustable TV stand. You definitely have to get the right furniture to display this if you are not going to wall mount it because it is huge. However, that’s a whole Nother purchase and couldn’t do at the same time. As far as it compares to other TVs, I would say the picture is beautiful. The only reason I gave it four stars is because at times is difficult to navigate the menu. Maybe once I get used to it I will come back and do four stars! Overall great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love MY TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a great Christmas gift to spoil myself especially being retired and all. Feels like I can just touch everything i watch lol thank you guys once again!! i’ve already recommended his TV to a lot of my friends and family! One purchased the same one as me!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amaizing, it’s perfect, lifts are super brote and vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible picture and sound - totally worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this 75-inch TV from Best Buy and I couldn’t be happier. The picture quality is stunning—super sharp with vibrant colors and deep blacks. Whether I’m watching movies, sports, or gaming, everything looks smooth and immersive. The sound is surprisingly good too, even without a soundbar. Setup was quick and easy, and the smart features are fast and responsive. Definitely a great upgrade and totally worth the price. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lightweight tv and big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its big but lightweight Was able to mount it with no issues. Use 2 people though to make sure you dont break nothing. Great for gaming COD looks amazing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 75 open box item and i couldn't be happier I have bought this size and brand before but thos open box price was sweet. It has alot of features, too many to name. But i ordered it online for curbside pick up and that also took the hassle out of shopping. Its was a great price, great features, great picture and great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and Amazing sound quality with un beatable price thank you best byu you won't regret if you purchase a tv like this thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value. Exellent Features and Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this huge thing! Samsung is where it's at. I upgraded from a 58" CU7000 (now my bedroom TV) and I'm wholly impressed by the 75" performance and features. The ability to connect to my Game Pass Ultimate account to play xbox games natively, is incredible. I highly recommend this for anyone looking for an affordable, large-format TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and making the purchase using the Best Buy app was so easy. The picture is amazing and I will be enjoying it for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    (2) 75 inch samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung tv . I love the fact that I can download my Xfinity stream app and for its to be open box it’s was a great condition and price was very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75" Class DU7200 Series Crystal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price! Great quality image and sound! It has 3 HDMI Port, bluetooth option to connect sound bars and more. You can’t go wrong with this baby.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! This tv does everything I would want from a Crystal UHD Samsung. Excellent bang for your buck with a beautiful High Definition picture. Paired with your favorite surround sound system, I’d rather stay home and watch a movie on this tv any day over going to the movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv around for the money!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 71 tv is a 75 “ easy for me to install by myself. So simple to hook u and set up . Love the picture I also own a 65” both are the best for the money . Would highly recommend this tv if your older and want a clear picture with great sound for us older folks.

    I would recommend this to a friend
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