Customer Ratings & Reviews
- Model:
- UN98DU9000FXZA
- SKU:
- 6578071
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, size, and price of the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024). Many customers rave about the stunning and crisp picture quality, while others appreciate the large screen size that is perfect for those with diminishing eyesight. Additionally, customers feel that the TV is reasonably priced, especially when compared to more expensive models.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cracked screen
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got TV installed after waiting two weeks and once it was installed on the wall, it was cracked and the cracked TV is still on the wall waiting for another three weeks for a new one to get installed horrible service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I'm very sorry that your DU9000 TV was delivered damaged and you have had to wait a long time for a replacement. Your understanding and patience is appreciated.
I recommend reaching back out to Best Buy for updates on a replacement.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture qualityCons mentioned:Cracked screen
My Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV sound and picture quality is good. I wish it had an anti-glare screen.
I would recommend this to a friendBrand response from Samsung
Posted .Hi VanessaS,
Thank you for purchasing the DU9000 TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection, designed to minimize ambient light reflection, is featured on our S85D series and higher. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. . Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor