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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 142 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, size, and price of the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024). Many customers rave about the stunning and crisp picture quality, while others appreciate the large screen size that is perfect for those with diminishing eyesight. Additionally, customers feel that the TV is reasonably priced, especially when compared to more expensive models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Distracting kitchen lights

    Rated 1 out of 5 stars

    Samsung 98 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much Glare, rainbow effects, and kitchen lights are in the background

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MAYHEM,

      Thank you for purchasing the DU9000 TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      Anti-reflection, designed to minimize ambient light reflection, is featured on our 55” QN90C series and higher.

      If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.

      For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.

      Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.

      If you are experiencing screen issues, I recommend running a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung