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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 200 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave's design and ease of use very favorably, with many praising its modern aesthetic and user-friendly features. Positive feedback also highlights its quiet operation and excellent performance. However, some users noted concerns about fingerprint smudges on the controls and the responsiveness of the display and keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Keypad quality

    Rated 4 out of 5 stars

    Looks fantastic and large capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek surface. Buttons are difficult to push. Love the large capacity. Wish it had a center rack so more than one plate could cook at a time. Wish the "Add 30 seconds" button would automatically start the microwave. Hate the blue-ish over-range light.

    I would recommend this to a friend
  • Cons mentioned:
    Keypad quality

    Rated 4 out of 5 stars

    Great microwave and work along with Samsung range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very nice and syncing with range I got with this. Amazing. Wetness from boiling water is always an issue with all microwaves I had in past and so is this. I had to replaced my old microwave because of keypad issues. This new microwave is nicer and hopefully the keypad will be better. I recommend this if you buying Samsung bespoke range.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Keypad quality

    Rated 2 out of 5 stars

    Disappointed with functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance is nice but the buttons aren’t very responsive. Often have to push multiple times. This microwave is missing a power selection. The reheat button has 3 options that are similar and you can’t choose a run time, it just goes and goes until you stop it. I’ve always been able to choose a time, a power setting and hit start on any other, but not this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that an excellent microwave plays a massive part in heating or cooking food. Let me help you.

      On page 21 of the model's user manual link below, you can check out the steps to use the reheat option.
      https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf

      Also, please see the link below for steps if the control panel of your microwave is not responding.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147435634, which will help our team pull up your information.

      ^Rainly Samsung