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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the HW-Q930D/ZA soundbar's exceptional sound quality, encompassing impressive bass and clear dialogue, with many praising the immersive Dolby Atmos experience and ease of setup. The wireless subwoofer and rear speakers are also frequently lauded for enhancing the listening experience. While some users expressed minor concerns about the remote control, the overwhelmingly positive feedback points to a highly satisfying audio system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 294 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value for a high end surround sound soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q930D is a fantastic soundbar system. Sounds are crisp and accurate. Surround sound with Dolby Atmos is incredible. The sub has tons of impact, and the entire system has a great soundstage even in my apartment living room. There's no doubt if I had the proper room to space the speakers and calibrate the sound, it would be even better. All the features work really well together and make for a great sounding atmosphere. The only downside is the Samsung smart things app is genuinely terrible. You can get by fine using the included controller but the finer controls basically require the app, which regularly disconnects and stops working. The soundbar will work just fine, but trying make adjustments to the sound levels later on can be difficult due to just how often the app has issues. Overall, the soundbar works spectacularly, fills the room perfectly and creates a great surround atmosphere. Were it not for the poor performance of the app, this would easily receive a full 5 star review. I still would recommend this soundbar to anyone that can get a good deal for it. It's well worth the money, and once it is set up to sound best for your room the app usually isn't necessary at that point.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Fantastic listening experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! I have this paired with my 65” Samsung S95D through the HDMI earc port. It has the built in Q-symphony which allows the tv speakers to act as an additional sound channel. Thought it was a gimmick at first but it actually works very well and adds something positive to your listening experience. The sounds are crisp and clear. The bass will shake the room if you want it too. Its fantastic for gaming, music , movies, everything.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound bar hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AMAZING! This is hands-down the best sound bar on the market Listened to Sonos, as well as many other, none of them compete with this sub, as well as the overall sound quality of the sound bar in the rear surround speakers everything is adjustable. My only complaint is that there isn’t a volume up down on the sub directly itself, I would like it to play a little louder louder at lower volumes, and there doesn’t seem to be a way to adjust that other than that it’s a perfect home theater experience

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar, The surround sound is very good. This is the wireless system, which means that the wo rear speakers do not have to be connected together by a cable. Each rear speaker does have to be plugged into an electrical outlet. Nore that to achieve the Dolby Atmos effect the soundbar has to be wired to the television with a HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance! Depends on the movie but when it is broadcasted correctly it’s really awesome! Crystal clear and the bass is really kind of magical. Hard to believe the sound that comes from this piece!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is full and movies sound PHENOMENAL! This is my second time getting this setup for my mew place. Pairs great with my 65 QN85D TV. Way more than I need for my relatively small living room and I like It that way!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung surround sound HW-Q930D 9.1.4 Channel Q-Se

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best surround i have ever gotten. Makes you feel like you are right in the movie or at least gives youbthat movie theater experience. This HW-Q930D 9.1.4 Channel is definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away by the sound Atmos really makes a difference we are extremely pleased with our new soundbar system paired with our Samsung 75” just in time for football.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome soundbar. Sounds like im in at the movies and it links to my phone with no problem. I control everything from my phone..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turn Up the Volume!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total, Total, Total awesome sound out 6 this system. I will buy this system again, each year it keeps evolving and recommended to all my friends who haven't had a chance to hear the awesome acoustics bass, treble, wolf that the system puts out job well done Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb soundbar and speaker system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding system. Just make sure you download the latest update via Smart Things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung - HW-Q930D/ZA 9.1.4 Channel Q-Series Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, quality sound for the price! Big sound, crisp high end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound. Easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new sound bar. Spendy but worth the price if you use it as much as we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and amazing features! The side speakers and voice amplification make it way easier to watch our shows without subtitles!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I e ever used can’t be happier than you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Movie like home. It was a good selection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Q930D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend going for the Q990 though. The treble is a bit painful at times but you can turn that down with the remote. All around great system

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Remote control
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bring the theater home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth iteration of the Samsung Q930 sound bar, which is the premium series of their products. The Q930 is only bested by the Q990 and has all the same features, just fewer speakers. Unboxing (the box is HUGE) and setup was straight forward. Everything needed is included, five speakers, power cords, remote and a HDMI cord. I liked that wall-mount hardware was also included for the soundbar but not for the rear speakers. Setting up the system involved just plugging the speakers in. I like that the rear speakers have a longer cord than the subwoofer and soundbar. The sub and rear speakers are wireless, needing only a power outlet, which is really nice - allowing much more freedom for placement. For connectivity, the Q930D has two HDMI 2.1 ports, and an Optical Digital input. It also has bluetooth Apple AirPlay and Wi-Fi. Additionally, the Q930D has Alexa, Chromecast and Bixby built in. Of course (thankfully), there’s an app for that! The Samsung SmartThings app, in my opinion, is needed for this sound system. Connecting the Q930D to the app was simple and fast, just start the app and follow the prompts - the soundbar popped up almost immediately. The remote control appears to be pretty simple but there are numerous “hidden” keys that require the soundbar to be off and the keys to be held for five seconds to access the features including voice feedback and the 7-band equalizer. The downside to using the remote is the four character dot display is difficult to read for anything other than the two-digit volume level as longer items scroll across the display. The Samsung Q930 has great sound and provides options to mold it to your taste - a seven band equalizer, Active Voice Amplifier, SpaceFit Sound and Q-Symphony. You can adjust the volume separately for the soundbar, sub and rear speakers as well. The volume control goes to 100 but the highest I’ve had so far is only 25. Bass is deep and room filling. The rear speakers fire both upwards and out filling the room. Atmos programming sounds like you’re in the middle of the action. The Q930D is replacing a Bose Ultra and while that sounded great, there really is no comparison to having actual rear speakers and a subwoofer. There are four preset sound modes, standard, surround, game mode and adaptive sound and three preset equalizer choices, jazz, pop and classical. You do have full control of the equalizer but only in the standard sound mode. There is also a simple eq with just bass and treble. There is an option to place the surround speakers in the front or rear. You can use Private Rear Sound to turn off the soundbar sound for a quieter rear speaker only listening experience. You can also Sound Grouping to group them when listening to music for a fuller group experience. While the Q930D will work with any setup, there are a few features that only work with Samsung televisions/phones - wireless Dolby Atmos, Q-Symphony, Group Play and Tap Sound. Other than the minimal display and dual function remote buttons I am impressed with the looks and sounds from the Samsung Q930D and recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed, but not by the product itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stupid enough to order an "Open Box " item. The item was supposed to be in Excellent condition and the price difference was $150 dollars. According to BestBuy, Excellent means that the item has the original packaging, and all components and is reset to factory settings So for almost S1000 I got this : - a soundbar wrapped into a thin plastic bag - a box with a WRONG model rear speakers This is all. Half of the kit is missing and I do not even want to start on the packaging. Thank you Best Buy! A truly unforgettable experience! The email saying "We hope you enjoy your purchase" must be a mockery of some kind.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IhorF,

      Please know you are leaving a review and 1-star rating for the HW-Q930D Soundbar, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the HW-Q930D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    QSeires True Dolby Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kinda suprised by the size of the soundbar being small then my old bar. But i'm amazed by the power and sound this system put out. All around the soundbar and the rear speakers are smaller so that doesnt mean less sound or performance just means they made a better product in a small package. I really like the Q-Symphony that you get to have your TV volume on and the sound bar going at the smaetime so it bring a bigger sound out. Some systems you just to use the soundbar without the TV sound. The pairing of the wireless system is very easy i have a samsung TV that im using and it detected the system right away. The subwoofer is the same size as my other system and gives off a deep bass really shacks the room. You can have this system run Bluetooth, HDMI cable or Optical so you have some good options Also it includes the HDMI cable most companys don't put that in. The remote is slim and has voice activation you can connect this with samsung Smart Things. I have been playing with this with my gaming console and the sound is awesome you can hear the sounds come out of the back speakers. Movies the sound from the rear speakers are great they can be a little creepy on how well it sounds you kinda forget they are on at some point during the movie until something happens. I have to say i really enjoy having thei system i had a 7.1.4 and can tell the sound has improved. This is a system that you will enjoy having and will fill the room with big sound for movie night or the big game.

    I would recommend this to a friend
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