Customer Ratings & Reviews
- Model:
- LS27BG652ENXGO
- SKU:
- 6522483
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Odyssey G6 monitor's high refresh rate, immersive curved screen, and surprisingly good built-in speakers. Many appreciate the included remote and the vibrant colors, although some experienced issues with dead pixels and brightness inconsistencies. The monitor's resolution and HDR capabilities also received positive feedback. However, a few users noted minor lag in certain situations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dead pixel
Bad build quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a long research this was the monitor with all the specs I needed. Best buy reveiw were either one star for bad build quality or 5stars with peoole being very happy about it, so I decided to ignore the bad once. First one I recieved had a bad pixel as u can see on the picture. Returned it and today I got the replacement just to set it up and see 2 dead pixels this time. Very disappointed and and wont try another time. For the once who are wondering it has a G-sync in the menu but the nvidia test shows it doesn't work. Would only recomend to the people that would pay 500$ for a monitor and are okay with getting a dead pixel on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 27" Odyssey G6 QHD.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Cons mentioned:Brightness, Lag
Brightness, and screen issues!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello Everyone, I dont write a lot of reviews only with items which I either beyond enjoy or really dislike... well this one is a dislike obviously with my one star. I bought this monitor back in December right before Christmas. At first, I was so happy about it and was going to leave 5 stars however, wanted to see how it will be going in 6 months... Here we are two months later, Ive been having issues with brightness and also when Im gaming it shows these white dots and kind of lags at the same time. No its not my graphics card cause it only does it to this monitor and not my other one. Ive been playing on my other monitor because you can notice some flickering of brightness on games even basic games like Minecraft. This is a big issue and very annoying.... going to Geek squad this week to see if there is anything they can find thats maybe an easy fix. If you are really thinking about buying this do it at your own risk but I recommend getting an MSI or something more reliable....
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the brightness & screen issues you have encountered with your 27" Odyssey G6 Smart Gaming Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Open box return policy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as an open box before purchasing I spoke with Best buy they said I it has the same warranty as if you bought a new. Had an issue with the display port spoke with two separate agents both stated the same I would have to go to the store return the item and they would ship me a new. When I get to the store they said all they can do is refund me the money since this is an open box and they do not have another open box. Call Best buy again New agent said the same thing open box has the same warranty as a new. I advised her that is not true only way to have a warranty on an open box is if the store has the same item as an open box they will not replace it with a new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Dead pixel
Dead pixel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine arrived with one Dead pixel towards the center of screen. Small but noticeable. Also silly for a $700 monitor. Picture quality is also nothing to brag about. My half priced alienware looks just as good. Focused way to much on the smart functionalities that i feel this is no longer a dedicated gaming monitor. Wouldnt waste your money on this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 27" Odyssey G6 QHD.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this "monitor". It has the terrible Tizen OS, and every time I start my computer from sleep, there are 2 separate popups from the game bar that cover my taskbar for about 10 seconds. If I could return this piece of garbage, I would.
No, I would not recommend this to a friendQuality control is terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very much look forward to this, first one came with dead pixels, and a lines of colored pixels running up the screen every 60 seconds or so. Second one came and same thing. No quality control with this. Getting a good one is like winning the lottery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 27" Odyssey G6 QHD.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Cons mentioned:Dead pixel
Dead Pixels. Exchanged for same monitor 3 times.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor would be a great monitor if it did not struggle with dead pixels. I have returned this monitor 3 times for a new one, and each time it has had dead pixels. (All within the same weekend) Samsung needs to recall this monitor! There is no reason for this to be happening on 3 different monitors. I am returning and switching monitors.
No, I would not recommend this to a friend