Customer Ratings & Reviews
- Model:
- LS27BG652ENXGO
- SKU:
- 6522483
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Odyssey G6 monitor's high refresh rate, immersive curved screen, and surprisingly good built-in speakers. Many appreciate the included remote and the vibrant colors, although some experienced issues with dead pixels and brightness inconsistencies. The monitor's resolution and HDR capabilities also received positive feedback. However, a few users noted minor lag in certain situations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Brightness
Beautiful while it lasted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor i decided to upgrade to this G6 after owning a G3 for 4 years and it was a major upgrade but, it came with its flaws. Barely have it for 2 weeks and right after my return day had passed and 1hr into gaming after a long day of work, it randomly shut down and it wont turn on anymore. Now im stuck without a monitor and waiting on samsungs warranty.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
- Cons mentioned:Brightness
Odd avoidable choices that worsen the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad idea to have smart features in a monitor but you simple things like changing brightness takes digging in the menu with the remote, and there's no way to do it through your computer. Normal monitors have companion software or at least apps that can control brightness through displayport cabling and neither are available here. Not a fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Worked for six months then completely died
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to be used as a secondary to my other 27" odyssey G7, so it was only used for general use and minimal media consumption. It worked great until six months later the screen went black, it flickered and tried to reconnect to my PC just to disconnect again a few seconds later. Tried a different power cord and display cables to no avail, so I returned it.
No, I would not recommend this to a friendDead pixels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with a dead pixel kinda bummed because its pretty expensive for a gaming moniter
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 27" Odyssey G6 QHD.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.